View your Microsoft 365 for business subscription bill or invoice

This article is for people who have a Microsoft 365 for business subscription.

If you need help with interpreting the charges you see on your bill, see Understand your bill or invoice for a detailed walkthrough.

Have a problem with your bill? Contact support for business products.

Before you begin

You must be a Global or Billing admin to do the steps described in this article.

Watch: View, download, or print your bill

  1. In the Microsoft 365 admin center, select Billing in the left navigation pane, and then select the Invoices tab.
  2. Select an invoice to view it. If you don't see an invoice, select Filter by: Last 6 months from the drop-down list.
  3. To view the invoice details, select Download PDF in the top-right corner of the invoice.

View a bill or invoice

  1. In the admin center, go to the Billing > Bills & payments page.
  1. In the admin center, go to the Billing > Bills & payments page.
  1. On the Invoices tab, select a date range from the drop-down list, and then choose the order that you want to view.
  2. On the summary page, you can see the items, quantity, price, discount, and total for all items in the invoice.
  3. To print or save a PDF copy of the invoice, select Download PDF.

If you want to receive a copy of your billing statement in email, see Manage billing notifications and invoice attachments.

Request a Fapiao

You can submit your Fapiao request to our Fapiao management system about three (3) days after you have paid.

  1. In the admin center, go to the Billing > Bills & payments page.
  2. Find the invoice that you want, and then select Get Fapiaos.

Note

You need a registered account to access the Fapiao management system. If you haven't already set up an account, see Apply for a Fapiao for Office 365 operated by 21Vianet.

Note

Microsoft 365 services do not provide payment receipts. For credit card payments, please use the invoice and credit card billing statement to match your payment.

Run the Unknown Charge Diagnostic

As a Microsoft 365 Global admin, you can use a diagnostic tool that runs within the Microsoft 365 admin center to research unexpected charges from Microsoft that appear on your bank or credit card statement.

Note

The Unknown Charge Diagnostic is only available for customers who bought their products and services from Microsoft.com, including Microsoft 365 Enterprise, Education, and Non-profit.

Select the Run Tests link below to open the diagnostic tool in the Microsoft 365 admin center.

Next steps

If you have a balance and would like to pay it, you can do that online. To learn how, see Pay for your subscription.

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