Internet Explorer 11 的自动配置和自动代理问题Auto configuration and auto proxy problems with Internet Explorer 11

重要

Microsoft 365 应用和服务不支持 Internet Explorer 11 从年8月 11 (2021 日开始,Microsoft 团队将不会更早地支持 Internet Explorer 11,从年11月30日到 2020) 。Microsoft 365 apps and services will not support Internet Explorer 11 starting August 17, 2021 (Microsoft Teams will not support Internet Explorer 11 earlier, starting November 30, 2020). 了解详细信息Learn more. 请注意,Internet Explorer 11 将保持为受支持的浏览器。Please note that Internet Explorer 11 will remain a supported browser. Internet Explorer 11 是 Windows 操作系统的组件,并遵循安装它的产品 的生命周期策略Internet Explorer 11 is a component of the Windows operating system and follows the Lifecycle Policy for the product on which it is installed.

使用 Internet Explorer11 的自动配置和自动代理可能会遇到一些问题。You might experience some problems using automatic configuration and auto-proxy with Internet Explorer11.

署名更改在使用自动配置功能时不分发Branding changes aren't distributed using automatic configuration

如果你启用了“禁用 Internet Explorer 的外部署名”**** 组策略对象,则无法使用自动配置功能将署名更改分配给用户的计算机。If you've turned on the Disable external branding of Internet Explorer Group Policy Object, you won't be able to use automatic configuration to distribute your branding changes to your users' computers. 当此对象处于启用状态时,它将禁止使用非 Microsoft 公司或实体(如 Internet 服务提供商或 Internet 内容提供商)的 IE 署名。When this object is turned on, it prevents the branding of IE by a non-Microsoft company or entity, such as an Internet service provider or Internet content provider. 有关自动配置的详细信息,请参阅 Internet Explorer 11 的自动配置设置使用 IEAK 11 向导中的“自动配置”页For more information about automatic configuration, see Auto configuration settings for Internet Explorer 11 and Use the Automatic Configuration page in the IEAK 11 Wizard. 有关组策略设置的详细信息,请参阅组策略对象和 Internet Explorer 11 (IE11)For more information about Group Policy settings, see Group policy objects and Internet Explorer 11 (IE11).

代理服务器设置问题Proxy server setup issues

如果你在设置代理服务器时遇到问题,则可以尝试以下故障排除步骤:If you experience issues while setting up your proxy server, you can try these troubleshooting steps:

  • 检查以确保代理服务器的地址是正确的。Check to make sure the proxy server address is right.

  • 检查“自动检测设置”**** 和“自动配置”**** 在浏览器中是否均已打开。Check that both Automatically detect settings and Automatic configuration are turned on in the browser.

  • 检查浏览器指向正确的自动配置脚本位置。Check that the browser is pointing to the right automatic configuration script location.

    检查代理服务器地址To check your proxy server address

  1. 在“工具”**** 菜单上,依次单击“Internet 选项****”和“连接”****。On the Tools menu, click Internet Options, and then Connections.

  2. 单击“设置”**** 或“LAN 设置”****,然后查看你的代理服务器地址。Click Settings or LAN Settings, and then look at your proxy server address.

  3. 如果你有多个代理服务器,请单击“高级”**** 以查看所有其他地址。If you have multiple proxy servers, click Advanced to look at all of the additional addresses.

    注意Note
    如果 IE11 对本地 IP 地址使用了代理服务器,则无论你是否启用“对于本地地址不使用代理服务器”**** 选项,均请参阅即使“对于本地地址不使用代理服务器”选项处于启用状态,Internet Explorer 仍对本地 IP 地址使用代理服务器If IE11 uses a proxy server for local IP addresses, regardless whether you turned on the Bypass Proxy Server for Local Addresses option, see Internet Explorer Uses Proxy Server for Local IP Address Even if the "Bypass Proxy Server for Local Addresses" Option Is Turned On.

    检查是否已启用正确的设置To check that you've turned on the correct settings

  4. 在“工具”**** 菜单上,依次单击“Internet 选项****”和“连接”****。On the Tools menu, click Internet Options, and then click Connections.

  5. 单击“设置”**** 或“LAN 设置”****。Click Settings or LAN Settings.

  6. 在“自动配置” **** 区域中,检查“自动检测设置” **** 框是否已处于选中状态。In the Automatic configuration area, check that you've clicked the Automatically detect settings box. 如果你已启用自动配置,请检查以确保“使用自动配置脚本”**** 框也处于选中状态。If you've turned on automatic configuration, check to make sure that you've also clicked the Use automatic configuration script box.

    注意Note
    如果此时一切均已正确设置,但代理服务器仍然无法正常工作,请在“错误”**** 对话框中单击“检测我的网络设置”**** 框,以尝试重新检测代理服务器。If at this point everything is set up correctly, but the proxy server still isn't behaving properly, click the Detect my network settings box in the Error dialog box to try to detect the proxy server, again.

    检查是否指向正确的自动配置脚本位置To check that you're pointing to the correct automatic configuration script location

  7. 在“工具”**** 菜单上,依次单击“Internet 选项****”和“连接”****。On the Tools menu, click Internet Options, and then click Connections.

  8. 单击“设置”**** 或“LAN 设置”****。Click Settings or LAN Settings.

  9. 在“自动配置”**** 区域中,检查“使用自动配置脚本”**** 框是否处于选中状态,并且用于自动配置脚本或自动代理 URL 的地址正确无误。In the Automatic configuration area, check that you've chosen the Use automatic configuration script box, and that it has the correct location to your automatic configuration script or for your automatic proxy URL.