使用 Microsoft Teams 管理员角色管理 TeamsUse Microsoft Teams administrator roles to manage Teams

使用 Azure Active Directory (Azure AD) ,可以指定需要不同访问权限级别的管理员来管理Microsoft Teams。Using Azure Active Directory (Azure AD), you can designate administrators who need different levels of access for managing Microsoft Teams. 管理员可以管理整个 Teams 工作负荷,或者他们具有用于解决呼叫质量问题或管理组织电话需求的委派权限。Administrators can manage the entire Teams workload, or they can have delegated permissions for troubleshooting call quality problems or managing your organization's telephony needs.

Teams角色和功能Teams roles and capabilities

有几个可用的 Teams 管理员角色:Teams 管理员、Teams 通信管理员、Teams 通信支持专家、Teams 通信支持工程师Teams设备管理员。There are several Teams admin roles available: Teams administrator, Teams communications administrator, Teams communications support specialist, Teams communications support engineer, and Teams Device Administrator. 查看下表,了解每个角色可以执行哪些操作,以及管理员可在管理中心和 PowerShell Microsoft Teams哪些工具。Review the following table to understand what each role can do and which tools the admin can use in the Microsoft Teams admin center and PowerShell.

要继续,你必须是管理员。本文提供了获取权限的说明。To follow along, you must be an admin. The instructions for getting the permissions are in this article.

角色Role 可以执行这些任务Can do these tasks 可以访问以下工具Can access the following tools
Teams 管理员Teams Administrator 管理Teams服务,以及管理和创建Microsoft 365组。Manage the Teams service, and manage and create Microsoft 365 Groups. 管理中心Microsoft Teams关联的 PowerShell 控件中所有内容,包括:Everything in the Microsoft Teams admin center and associated PowerShell controls, including:
  • 管理会议,包括会议策略、配置和会议网桥。1,2Manage meetings, including meeting policies, configurations, and conference bridges.1,2
  • 管理语音,包括呼叫策略和电话号码清单和分配。1,3Manage voice, including calling policies and phone number inventory and assignment.1,3
  • 管理消息传送,包括消息传送策略。1,2Manage messaging, including messaging policies.1,2
  • 管理所有组织范围的设置,包括联合、团队升级和团队客户端设置。1,2Manage all org-wide settings, including federation, teams upgrade, and teams client settings.1,2
  • 管理组织中团队及其关联的设置,包括通过 PowerShell (组管理的成员身份、管理中心管理中心内Teams管理) 。1,2Manage the teams in the organization and their associated settings, including membership (group management supported via PowerShell, team management in the Teams admin center).1,2
  • 管理Teams认证的设备,并设置和分配配置策略。1Manage Teams-certified devices and set up and assign configuration policies.1
  • 使用高级故障排除工具集查看用户配置文件页面并排查用户呼叫质量问题。2View user profile page and troubleshoot user call quality problems using advanced troubleshooting toolset.2
  • 访问管理中心Microsoft Teams报表Access all reports in the Microsoft Teams admin center
  • 使用通话质量仪表板 (CQD) 中公开的数据访问、监视和排查租户的呼叫质量和可靠性问题,) 受呼叫质量不佳影响的用户。Access, monitor and troubleshoot tenant's call quality and reliability using data exposed in Call Quality Dashboard (CQD) down to the users impacted by poor call quality. 创建新的呼叫质量报告,根据需要更新和删除呼叫质量报告。Create new call quality reports, update and remove call quality reports as needed. Upload和更新 CQD 建筑物数据。Upload and update CQD building data.
  • 将应用发布到租户管理中心中的Microsoft Teams目录Publish apps to the tenant app catalog in the Microsoft Teams admin center
Teams 通信管理员Teams Communications Administrator 管理呼叫和会议服务Teams功能。Manage calling and meetings features within the Teams service. 管理会议,包括会议策略、配置和会议网桥。1,2Manage meetings, including meeting policies, configurations, and conference bridges.1,2

管理语音,包括呼叫策略和电话号码清单和分配。1,3Manage voice, including calling policies and phone number inventory and assignment.1,3

使用高级疑难解答工具集查看用户配置文件页面并排查用户呼叫质量问题。2View user profile page and troubleshoot user call quality problems using the advanced troubleshooting toolset.2

使用通话质量仪表板 (CQD) 中公开的数据访问、监视和排查租户的呼叫质量和可靠性问题,Access, monitor, and troubleshoot tenant's call quality and reliability using data exposed in Call Quality Dashboard (CQD) down to the users who are impacted by poor call quality. 创建新的呼叫质量报告,根据需要更新和删除呼叫质量报告。Create new call quality reports, update and remove call quality reports as needed. Upload和更新 CQD 建筑物数据。Upload and update CQD building data.
Teams 通信支持工程师Teams Communications Support Engineer 使用高级工具Teams内部 通信问题Troubleshoot communications issues within Teams by using advanced tools. 使用高级故障排除工具集查看用户配置文件页面并排查用户呼叫质量问题。2View user profile page and troubleshoot user call quality problems using advanced troubleshooting toolset.2

使用通话质量仪表板 (CQD) 中公开的数据访问、监视和排查租户的呼叫质量和可靠性问题,Access, monitor, and troubleshoot tenant's call quality and reliability using data exposed in Call Quality Dashboard (CQD) down to the users who are impacted by poor call quality.
Teams通信支持专家Teams Communications Support Specialist 使用基本工具Teams内部 通信 问题。Troubleshoot communications issues within Teams by using basic tools. 访问用户配置文件页面,对呼叫分析中的呼叫进行故障排除。Access user profile page for troubleshooting calls in Call Analytics. 只能查看要搜索的特定用户的用户信息。2Can only view user information for the specific user being searched for.2

使用在呼叫质量仪表板中公开的数据访问、监视和排查租户的呼叫质量和可靠性问题 (CQD) 。Access, monitor, and troubleshoot tenant's call quality and reliability using data exposed in Call Quality Dashboard (CQD).
Teams设备管理员Teams Device Administrator 管理配置为与服务Teams的设备。Manage devices configured for use with the Teams service. 管理设备配置和更新、查看已连接外围设备的设备运行状况和状态、设置和应用配置文件,以及重新启动设备。Manage device configuration and updates, review device health and status of connected peripherals, set up and apply configuration profiles, and restart devices.

Teams设备管理员角色不提供对呼叫质量数据或呼叫分析的访问权限。The Teams Device Administrator role doesn't provide access to call quality data or call analytics. 若要查看呼叫质量数据或呼叫分析,需要为Teams管理员角色。To view call quality data or call analytics, you need to be assigned the Teams Communications Administrator role.

1 PowerShell - Microsoft Teams模块 (公共版本 1.1.6 或更高版本与 Skype for Business Online Connector.) 1 PowerShell - Microsoft Teams module (The public release 1.1.6 or later is integrated with Skype for Business Online Connector.)
2 Microsoft Teams管理中心 3 Teams管理员帐户必须具有有效的 Teams 许可证。2 Microsoft Teams admin center 3 Teams administrator account must have a valid Teams license.

有关可用于管理域的管理工具Microsoft Teams,请参阅管理Microsoft Teams。For more information about the admin tools available for managing Microsoft Teams, see Managing Microsoft Teams.

有关适用于此应用的限制、规范和其他要求Teams,请参阅适用于 Microsoft Teams 的限制和Microsoft Teams。For more information about limits, specifications, and other requirements that apply to Teams, see Limits and specifications for Microsoft Teams.

将用户分配到每个角色Assign users to each role

可以将用户分配到 Azure AD 中的这些角色。You can assign users to these roles in Azure AD. 若要了解如何在 Azure AD 中向用户分配管理角色,请参阅在 Azure Active Directory 中将用户分配到管理员Azure Active Directory。To learn how to assign administrative roles to a user in Azure AD, see Assign a user to administrator roles in Azure Active Directory.

可用于每个角色的 CmdletCmdlets available for each role

这些管理员角色的 PowerShell 工具大多数都使用 Teams PowerShell 模块,必须注意,这些管理员角色有权访问的一些 cmdlet 可以控制 Skype for Business Online 中使用的共享设置。Most of the PowerShell tools for these admin roles live in the Teams PowerShell module, and it's important to note that some of the cmdlets that these admin roles have access to control shared settings that are also used for Skype for Business Online.

查看 cmdlet 的完整列表:To view the full list of cmdlets:

Get-Command -Module MicrosoftTeams