客户旅程Customer journey

本文介绍了从购买到后期部署 Azure Stack 中心数据中心集成的端到端过程。This article describes the end-to-end process for Azure Stack Hub datacenter integration, from purchasing to post-deployment. 集成是客户与 Microsoft 之间的协作项目。The integration is a collaborative project between the customer and Microsoft. 以下各部分介绍项目时间线上的不同阶段和项目成员要完成的具体步骤。The following sections cover different phases for the project timeline and specific steps for project members.

介绍Introduction

下表描述了各部署阶段的预期步骤。The following table depicts what can be expected during the various phases of deployment.

订单处理Order Process 部署前Pre-Deployment 集成、验证、传输Integration, Validation, Transport 现场部署Onsite Deployment 部署之后Post-Deployment
MicrosoftMicrosoft -发送到美国位置的信号- Signal to delivery to US location
-Azure Stack 中心耐用 = 10 天- Azure Stack Hub ruggedized = 10 Days
提供收集数据中心要求所需的工具和文档Provide required tooling and documentation to collect datacenter requirements - 验证配置项目并查看验证结果- Validate configuration artifacts and check validation results
- 确保交付硬件- Ensure hardware is delivered
- 机架和堆栈- Rack and stack
- 网络集成- Network integration
- Azure Stack Hub 部署- Azure Stack Hub deployment
- 移交给客户- Hand off to customer
注册和市场联合Registration and Marketplace syndication
客户Customer 信号购买Signals purchase - 在部署工作表中填写网络详细信息- Fills out network details in deployment worksheet
- 收集证书- Collects certificates
- 获取 Azure AD 帐户- Obtains Azure AD accounts
- 运行提供的任何验证工具- Runs any validation tooling provided
确保站点已满足网络、电源、冷却先决条件Ensure the site is ready with network, power, cooling prerequisites - 已准备好部署配置项目- Be prepared with deployment configuration artifacts
- 客户的网络工程师已准备好提供服务- Customer’s network engineer available

订单处理Order Process

你的组织将与 Microsoft 合作,以便为分配的系统数设置订单。Your organization will work with Microsoft to place an order for an allocated number of systems. 订购后,Microsoft 将有10天的时间将 Azure Stack 中心耐用到美国的位置。Once you place the order, Microsoft will have 10 days to deliver the Azure Stack Hub ruggedized to your US location. Microsoft 将确保满足所有安全供应链要求。Microsoft will ensure that all secure supply chain requirements are met.

备注

计费在硬件交付后的14天内开始。Billing starts 14 days after the hardware has shipped.

若要创建 Azure Stack 集线器资源,请在 Azure 门户中执行以下步骤。To create an Azure Stack Hub resource, take the following steps in the Azure portal.

  1. 使用 Microsoft Azure 凭据通过以下 URL 登录到 Azure 门户:https://portal.azure.comUse your Microsoft Azure credentials to sign in to the Azure portal at this URL: https://portal.azure.com.

  2. 在左窗格中,选择“+ 创建资源”。In the left-pane, select + Create a resource. 搜索并选择 Azure Stack 中心耐用Search for and select Azure Stack Hub ruggedized. 选择“创建” 。Select Create.

  3. 选择要用于 Azure Stack 中心设备的订阅。Pick the subscription that you want to use for the Azure Stack Hub device. 选择要将此物理设备寄送到的国家/地区。Select the country to where you want to ship this physical device. 选择“显示设备”。Select Show devices.

  4. 此处将显示缩写形式。A short form is displayed. 填写表格,并选择“提交”。Fill out the form and select Submit. Microsoft 将启用你的订阅。Microsoft will enable your subscription.

  5. 启用订阅后,你应该能继续创建资源。After the subscription is enabled, you should be able to able to proceed with the resource creation. 在“选择设备类型”边栏选项卡中,选择“选择” 。In the Select device type blade, choose Select.

  6. 在“基本信息”选项卡上,输入或选择以下“项目详细信息”。 On the Basics tab, enter or select the following Project details.

    设置Setting ValueValue
    订阅Subscription 系统会根据前面所做的选择自动填充此字段。This is automatically populated based on the earlier selection. 订阅将链接到你的计费帐户。Subscription is linked to your billing account.
    资源组Resource group 选择现有的组,或创建新组。Select an existing group or create a new group.
  7. 输入或选择以下“实例详细信息”。 Enter or select the following Instance details.

    设置Setting ValueValue
    名称Name 用于标识资源的友好名称。A friendly name to identify the resource.
    该名称的长度必须介于 2 和 50 个字符之间,只能包含字母、数字和连字符。The name has between 2 and 50 characters containing letter, numbers, and hyphens.
    名称以字母或数字开头和结尾。Name starts and ends with a letter or a number.
    区域Region 有关 Azure Stack 中心资源可用的所有区域的列表,请参阅 按区域提供的 Azure 产品For a list of all the regions where the Azure Stack Hub resource is available, see Azure products available by region. 如果使用 Azure 政府版,则可选择 Azure 区域中显示的所有可用的政府区域。If using Azure Government, all the government regions are available as shown in the Azure regions.
    选择离要部署设备的地理区域最近的位置。Choose a location closest to the geographical region where you want to deploy your device.
  8. 在完成时选择“下一步:送货地址”。Select Next: Shipping address.

    • 如果已经有一个设备,请选择组合框,以使 其具有 Azure Stack 集线器设备If you already have a device, select the combo box for I have a Azure Stack Hub device.

    • 如果这是你订购的新设备,请输入联系人姓名、公司、寄送设备的地址,以及联系人信息。If this is the new device that you are ordering, enter the contact name, company, address to ship the device, and contact information.

  9. 在完成时选择“下一步:查看 + 创建”。Select Next: Review + create.

  10. 在“查看 + 创建”选项卡上,查看“定价详细信息”、“使用条款”和资源的详细信息。On the Review + create tab, review the Pricing details, Terms of use, and the details for your resource. 选择与“我已经查看隐私条款”对应的组合框。Select the combo box for I have reviewed the privacy terms.

  11. 选择“创建”。Select Create.

创建资源需要几分钟时间。The resource creation takes a few minutes. 成功创建并部署资源后,你会收到通知。After the resource is successfully created and deployed, you're notified. 选择“转到资源”。 Select Go to resource.

在你下单以后,Microsoft 会审核订单并通过电子邮件联系你,核对配送详细信息。After the order is placed, Microsoft reviews the order and reaches out to you (via email) with shipping details.

部署前Pre-Deployment

决定如何将 Azure Stack Hub 集成到数据中心。You decide how to integrate Azure Stack Hub into your datacenter. Microsoft 发布了部署工作表,可指导你收集成功集成到数据中心所需的所有必要信息。Microsoft has published a deployment worksheet that guides you through gathering all necessary information needed to integrate successfully into your datacenter. 此外,在部署时需要一组特定的证书。In addition, a certain set of certificates are required at time of deployment. 为了帮助你获取这些证书,Microsoft 为你提供了一个称为 Azure Stack 中心就绪检查程序的工具。To help you obtain these certificates, Microsoft provides you a tool called the Azure Stack Hub Readiness Checker. 你可以借助此工具创建要向内部 CA 提供的证书签名请求 (CSR)。This tool will help you create Certificate Signing Requests (CSRs) to provide to your internal CA.

重要

验证所有先决条件,以帮助防止部署延迟。All prerequisites are validated to help prevent deployment delays. 验证先决条件可能需要一些时间,并且需要组织中的不同部门进行协调和数据收集。Verifying prerequisites can take time and require coordination and data gathering from different departments within your organization.

需选择以下项:You'll choose the following items:

  • Azure Stack Hub 连接模型和标识提供者。Azure Stack Hub connection model and identity provider. 可以选择在已连接到 Internet(和 Azure)时或断开连接时部署 Azure Stack Hub。You can choose to deploy Azure Stack Hub either connected to the internet (and to Azure) or disconnected. 若要从 Azure Stack Hub(包括混合方案)获得最大效益,建议在连接到 Azure 时进行部署。To get the most benefit from Azure Stack Hub, including hybrid scenarios, you'd want to deploy connected to Azure. 选择 Active Directory 联合身份验证服务 (AD FS) 还是 Azure Active Directory (Azure AD) 是在部署时必须进行的一次性决策。Choosing Active Directory Federation Services (AD FS) or Azure Active Directory (Azure AD) is a one-time decision that you must make at deployment time. 以后,除非重新部署整个系统,否则将无法更改标识提供者。You can't change your identity provider later without redeploying the entire system.
  • 网络集成。Network integration. 网络集成对于部署、操作和管理 Azure Stack Hub 系统至关重要。Network integration is crucial for deployment, operation, and management of Azure Stack Hub systems. 需要考虑到多种因素才能确保 Azure Stack Hub 解决方案具有复原能力,并提供一个高可用性物理基础设施来支持其操作。There are several considerations that go into ensuring the Azure Stack Hub solution is resilient and has a highly available physical infrastructure to support its operations.
  • 防火墙集成。Firewall integration. 建议使用防火墙来帮助保护 Azure Stack Hub。It's recommended that you use a firewall to help secure Azure Stack Hub. 防火墙有助于防止 DDOS 攻击,以及执行入侵检测和内容检查。Firewalls can help prevent DDOS attacks, intrusion detection, and content inspection. 但应注意,它可能成为 Azure 存储服务的吞吐量瓶颈。However, it should be noted that it can become a throughput bottleneck for Azure storage services.
  • 证书要求。Certificate requirements. 必须在现场工程师抵达数据中心进行部署之前准备好全部所需的证书It's critical that all required certificates are available before an onsite engineer arrives at your datacenter for deployment.

通过 "部署" 工作表收集所有先决条件信息后,Microsoft 将确保验证所有验证工具是否已运行,并协助您可能遇到的任何问题。Once all the pre-requisite information is gathered through the deployment worksheet, Microsoft will ensure that we verify all validation tools have been run and assist with any further questions that you may have.

硬件交付Hardware Delivery

Microsoft 将与你合作,以确保所有必需的硬件在给定的分配时间内到达美国位置。Microsoft will work with you to ensure all required hardware arrives at the US Location within the allocated time given.

重要 的是,所有先决条件数据都已锁定,并 在现场 Microsoft 部署工程师到达部署解决方案之前可用。It's crucial that all prerequisite data is locked and available before the onsite Microsoft deployment engineer arrives to deploy the solution.

  • 部署工作表上已填写所有数据。Deployment Worksheet has all data filled out.
  • 必须验证并准备好所有证书。All certificates must be validated and ready.
  • 必须确定区域名。Region name must be decided on.
  • 已确定和完成所有网络集成参数。All network integration parameters are finalized.

提示

如果上述任何信息发生了更改,请务必与内部组织合作,确保在现场部署工程师到达之前更新信息。If any of this information has changed, make sure to work with your internal organization to ensure the information is updated prior to the arrival of the onsite deployment engineer. 这将防止部署过程发生延迟。This will prevent any delays in the deployment process.

现场部署Onsite Deployment

若要部署 Azure Stack 中心,可以使用 Microsoft 部署工程师来启动部署。To deploy Azure Stack Hub, a Microsoft deployment engineer will be present to kick off the deployment. 我们要求在现场部署期间,你组织有随时待命的网络工程师。We require that a Network Engineer from your organization also be available during the period of the onsite deployment.

以下检查是部署体验期间现场工程师应执行的操作:The following checks are what you should expect from the onsite engineer during the deployment experience:

  • 硬件的取消装箱和盘存Unboxing and inventory of hardware
  • 连接电源并为解决方案接通电源Connecting power and powering on the solution
  • 验证物理硬件运行状况Validating physical hardware health
  • 检查所有布线和边界连接,确保解决方案正确定位在一起,且符合要求。Check all the cabling and border connectivity to ensure the solution is properly put together and meets your requirements.
  • 配置解决方案 HLH (硬件生命周期主机) 。Configure the solution HLH (Hardware Lifecycle Host).
  • 数据中心网络集成Datacenter network integration
  • 检查以确保所有物理硬件设置都正确。Check to make sure all physical hardware settings are correct.
  • 确保所有组件的固件使用解决方案批准的最新版本。Make sure firmware for all components is at the latest approved version by the solution.
  • 开始部署。Start the deployment.

后期部署Post Deployment

在将解决方案移交给客户之前,必须先执行几个步骤。Several steps must be performed by the Microsoft deployment engineer before the solution is handed off to the customer. 在此阶段,验证非常重要,它可以确保系统部署正确且运行正常。In this phase, validation is important to ensure the system is deployed and performing correctly.

Microsoft 部署工程师应执行的操作:Actions that should be taken by the Microsoft deployment engineer:

后续步骤Next steps

详细了解 安装和配置 Microsoft Azure Stack 集线器坚固的步骤Learn more about steps to install and configure Microsoft Azure Stack Hub Rugged.