用户指南:通过 Azure 信息保护查看器查看受保护的文件User Guide: View protected files with the Azure Information Protection viewer

适用于: Active Directory Rights Management Services、 Azure 信息保护、windows 10、Windows 8.1、Windows 8Applies to: Active Directory Rights Management Services, Azure Information Protection, Windows 10, Windows 8.1, Windows 8

说明:适用于 Windows 的 Azure 信息保护客户端Instructions for: Azure Information Protection client for Windows

通常,你可以直接打开受保护文件进行查看。You can often view a protected file by simply opening it. 例如,可双击电子邮件中的附件、双击文件资源管理器中的文件或单击文件的链接。For example, you might double-click an attachment in an email message or double-click a file from File Explorer, or you might click a link to a file.

如果没有立即打开文件,Azure 信息保护查看器**** 可能会将其打开。If the files don't immediately open, the Azure Information Protection viewer might be able to open it. 此查看器可以打开受保护的文本文件、受保护的图像文件、受保护的 PDF 文件,以及具有 .pfile**** 文件扩展名的所有文件。This viewer can open protected text files, protected image files, protected PDF files, and all files that have a .pfile file name extension.

此查看器作为 Azure 信息保护客户端的一部分自动安装,你也可以单独进行安装。The viewer automatically installs as part of the Azure Information Protection client, or you can install it separately. 你可以从 Microsoft 网站的 Microsoft Azure 信息保护页面中同时安装客户端和查看器。You can install both the client and the viewer from the Microsoft Azure Information Protection page on the Microsoft website. 有关安装客户端的详细信息,请参阅下载和安装 Azure 信息保护客户端For more information about installing the client, see Download and install the Azure Information Protection client.


虽然安装客户端可提供更多功能,但它需要本地管理员权限,并且完整功能需要组织的相应服务。Although installing the client provides more functionality, it requires local administrator permissions and the full functionality requires a corresponding service for your organization. 例如,Azure 信息保护或 Active Directory Rights Management Services。For example, Azure Information Protection or Active Directory Rights Management Services.

如果另一组织中的某人向你发送了受保护文档,或者你没有访问你的电脑的本地管理员权限,请安装查看器。Install the viewer if you have been sent a protected document by somebody from another organization or if you do not have local administrator permissions to your PC.

必须是“已启用 RMS”的应用程序才能打开受保护的文档。To be able to open a protected document, the application must be "RMS-enlightened". 例如,Office 应用和 Azure 信息保护查看器是已启用 RMS 的应用程序。Office apps and the Azure Information Protection viewer are examples of RMS-enlightened applications. 若要按类型和受支持的设备查看应用程序列表,请参阅启用应用程序表。To see a list of applications by type and supported devices, see the RMS-enlightened applications tables.

作为电子邮件附件的 Message.rpmsgMessage.rpmsg as an email attachment

如果在电子邮件中看到 message.rpmsg**** 文件附件,表明此文件不是受保护文档,而是作为附件显示的受保护电子邮件。If you see message.rpmsg as a file attachment in an email, this file is not a protected document but a protected email message that displays as an attachment. 不能使用适用于 Windows 的 Azure 信息保护查看器来查看 Windows 电脑上受保护的电子邮件。You can't use the Azure Information Protection viewer for Windows to view this protected email message on your Windows PC. 而是需要一个支持 Rights Management 保护的 Windows 电子邮件应用程序,如 Office Outlook。Instead, you need an email application for Windows that supports Rights Management protection, such as Office Outlook. 或者可以使用 Outlook 网页版。Or you can use Outlook on the web.

但是,如果你有 iOS 或 Android 设备,可以使用 Azure 信息保护应用来打开这些受保护的电子邮件。However, if you have an iOS or Android device, you can use the Azure Information Protection app to open these protected email messages. 可以从 Microsoft 网站的 Microsoft Azure 信息保护页中为这些移动设备下载此应用。You can download this app for these mobile devices from the Microsoft Azure Information Protection page on the Microsoft website.

身份验证提示Prompts for authentication

在你可以查看受保护文件之前,用于保护文件的 Rights Management 服务必须首先确认你有权查看该文件。Before you can view the protected file, the Rights Management service that was used to protect the file must first confirm that you are authorized to view the file. 该服务通过检查你的用户名和密码来进行此项确认。The service does this confirmation by checking your user name and password. 在某些情况下,这些凭据可能会被缓存,所以你不会看到要求登陆的提示。In some cases, these credentials might be cached and you do not see a prompt that asks you to sign in. 在其他情况下,会提示你提供凭据。In other cases, you are prompted to supply your credentials.

如果你的组织没有基于云的帐户供你使用(用于 Office 365 或 Azure),并且没有使用等效的本地版本 (AD RMS),则有两个选择:If your organization does not have a cloud-based account for you to use (for Office 365 or Azure) and does not use an equivalent on-premises version (AD RMS), you have two options:

  • 如果他人向你发送受保护的电子邮件,请按照说明使用社交标识提供者登录(例如对于 Gmail 帐户使用 Google)或申请一次性密码。If you were sent a protected email, follow the instructions to sign in with your social identity provider (such as Google for a Gmail account) or apply for a one-time passcode.

  • 可以申请一个接受你的凭据的免费帐户,使你能够打开受 Rights Management 保护的文档。You can apply for a free account that will accept your credentials so that you can open documents that are protected by Rights Management. 若要申请此帐户,请单击链接以申请个人 RMS,然后使用公司电子邮件地址而不是个人电子邮件地址。To apply for this account, click the link to apply for RMS for individuals and use your company email address rather than a personal email address.

查看和使用受保护的文档To view and use a protected document

  1. 打开受保护的文件(例如,双击文件或附件,或单击文件的链接)。Open the protected file (for example, by double-clicking the file or attachment, or by clicking the link to the file). 如果系统提示你选择应用,请选择“Azure 信息保护查看器”****。If you are prompted to select an app, select Azure Information Protection Viewer.

  2. 如果看到“登录”**** 或“注册”**** 页面:请点击“登录”**** 并输入凭据。If you see a page to Sign in or Sign up: Click Sign in and enter your credentials. 如果受保护的文件是以附件形式发送给你的,请务必指定用于向你发送该文件的同一电子邮件地址。If the protected file was sent to you as an attachment, be sure to specify the same email address that was used to send you the file.

    如果没有被接受的帐户,请参阅本页中的身份验证提示部分。If you do not have an account that is accepted, see the Prompts for authentication section on this page.

  3. 该文件的只读版本会在 Azure 信息保护查看器中打开。A read-only version of the file opens in the Azure Information Protection Viewer. 如果有足够的权限,你可以打印该文件,并对其进行编辑。If you have sufficient permissions, you can print the file, and edit it.

    可通过单击“权限”**** 来检查你对该文件的权限。You can check your permissions for the file by clicking Permissions. 如果要请求具有其他权限的新版本文件,在“权限”**** 对话框中,你还可以标识要联系的文件所有者。From the Permissions dialog box, you can also identify the file owner to contact if you want to request a new version of the file with additional permissions.

    有关每个权限级别中包含的权限和使用情况权限的详细信息,请参阅权限级别中包含的权限For more detailed information about the permissions and the usage rights that each contains, see Rights included in permissions levels.

  4. 要编辑文件,请单击“另存为”,这样可以将受保护的文件保存为其原始文件扩展名****。To edit the file, click Save As, which lets you save the protected file to its original file name extension. 然后,可使用与该文件类型相关联的应用程序来编辑该文件。You can then edit the file by using the application that's associated with that file type. 此时,文件的标签和保护将被删除。At this point, the file's label and protection is removed.

    请注意,由于查看器是受保护的文件,因此仅对受保护的文件启用“另存为”按钮****。Note that because the viewer is for protected files, the Save As button is enabled only for protected files.

  5. 编辑完文件后,在“文件资源管理器”中,右键单击该文件以重新应用标签。When you have finished editing the file, in File Explorer, right-click the file to reapply the label. 此操作会重新应用保护。This action reapplies the protection.

  6. 如果要打开其他受保护的文件,可以使用“打开”**** 选项从查看器中直接浏览它们。If you have additional protected files to open, you can browse directly to them from the viewer, by using the Open option. 所选文件将替换查看器中的原始文件。Your selected file replaces the original file in the viewer.


如果受保护的文件未打开,并且已安装完整的 Azure 信息保护客户端,请尝试“重置设置”**** 选项。If the protected file does not open and you have the full Azure Information Protection client installed, try the Reset Settings option. 要访问此选项,请从 Office 应用中依次选择“保护”按钮 >“帮助和反馈” > “重置设置”************。To access this option, from an Office app, select the Protect button > Help and Feedback > Reset Settings.

有关“重置设置”选项的详细信息More information about the Reset Settings option

其他说明Other instructions

有关操作方法说明的详细信息,请参阅 Azure 信息保护用户指南:More how-to instructions from the Azure Information Protection user guide: