用户指南:通过 Azure 信息保护统一标签客户端查看受保护的文件User Guide: View protected files with the Azure Information Protection unified labeling client

适用于: Azure 信息保护、windows 10、Windows 8.1、Windows 8Applies to: Azure Information Protection, Windows 10, Windows 8.1, Windows 8

如果你具有 Windows 7 或 Office 2010,请参阅 AIP For Windows And office 版本中的扩展支持If you have Windows 7 or Office 2010, see AIP for Windows and Office versions in extended support.

适用于以下内容的说明: Azure 信息保护适用于 Windows 的统一标签客户端Instructions for: Azure Information Protection unified labeling client for Windows

通常,你可以直接打开受保护文件进行查看。You can often view a protected file by simply opening it. 例如,可双击电子邮件中的附件、双击文件资源管理器中的文件或单击文件的链接。For example, you might double-click an attachment in an email message or double-click a file from File Explorer, or you might click a link to a file.

如果没有立即打开文件,Azure 信息保护查看器**** 可能会将其打开。If the files don't immediately open, the Azure Information Protection viewer might be able to open it. 此查看器可以打开受保护的文本文件、受保护的图像文件、受保护的 PDF 文件,以及具有 .pfile**** 文件扩展名的所有文件。This viewer can open protected text files, protected image files, protected PDF files, and all files that have a .pfile file name extension.

查看器自动安装为 Azure 信息保护统一标签客户端的一部分,也可单独安装。The viewer automatically installs as part of the Azure Information Protection unified labeling client, or you can install it separately. 你可以从 Microsoft 网站上的 " Microsoft Azure 信息保护 " 页中安装此客户端和查看器。You can install both this client and the viewer from the Microsoft Azure Information Protection page on the Microsoft website. 有关安装该客户端的详细信息,请参阅 下载并安装 Azure 信息保护统一标签客户端For more information about installing this client, see Download and install the Azure Information Protection unified labeling client.

备注

虽然安装客户端可提供更多功能,但它需要本地管理员权限,并且完整功能需要组织的相应服务。Although installing the client provides more functionality, it requires local administrator permissions and the full functionality requires a corresponding service for your organization. 例如,Azure 信息保护。For example, Azure Information Protection.

如果另一组织中的某人向你发送了受保护文档,或者你没有访问你的电脑的本地管理员权限,请安装查看器。Install the viewer if you have been sent a protected document by somebody from another organization or if you do not have local administrator permissions to your PC.

必须是“已启用 RMS”的应用程序才能打开受保护的文档。To be able to open a protected document, the application must be "RMS-enlightened". 例如,Office 应用和 Azure 信息保护查看器是已启用 RMS 的应用程序。Office apps and the Azure Information Protection viewer are examples of RMS-enlightened applications. 若要按类型和受支持的设备查看应用程序列表,请参阅 启用应用程序 表。To see a list of applications by type and supported devices, see the RMS-enlightened applications tables.

作为电子邮件附件的 Message.rpmsgMessage.rpmsg as an email attachment

如果在电子邮件中看到 message.rpmsg**** 文件附件,表明此文件不是受保护文档,而是作为附件显示的受保护电子邮件。If you see message.rpmsg as a file attachment in an email, this file is not a protected document but a protected email message that displays as an attachment. 不能使用适用于 Windows 的 Azure 信息保护查看器来查看 Windows 电脑上受保护的电子邮件。You can't use the Azure Information Protection viewer for Windows to view this protected email message on your Windows PC. 而是需要一个支持 Rights Management 保护的 Windows 电子邮件应用程序,如 Office Outlook。Instead, you need an email application for Windows that supports Rights Management protection, such as Office Outlook. 或者可以使用 Outlook 网页版。Or you can use Outlook on the web.

但是,如果你有 iOS 或 Android 设备,可以使用 Azure 信息保护应用来打开这些受保护的电子邮件。However, if you have an iOS or Android device, you can use the Azure Information Protection app to open these protected email messages. 可以从 Microsoft 网站的 Microsoft Azure 信息保护页中为这些移动设备下载此应用。You can download this app for these mobile devices from the Microsoft Azure Information Protection page on the Microsoft website.

身份验证提示Prompts for authentication

在你可以查看受保护文件之前,用于保护文件的 Rights Management 服务必须首先确认你有权查看该文件。Before you can view the protected file, the Rights Management service that was used to protect the file must first confirm that you are authorized to view the file. 该服务通过检查你的用户名和密码来进行此项确认。The service does this confirmation by checking your user name and password. 在某些情况下,这些凭据可能会被缓存,所以你不会看到要求登陆的提示。In some cases, these credentials might be cached and you do not see a prompt that asks you to sign in. 在其他情况下,会提示你提供凭据。In other cases, you are prompted to supply your credentials.

如果你的组织没有基于云的帐户供你使用(用于 Office 365 或 Azure),并且没有使用等效的本地版本 (AD RMS),则有两个选择:If your organization does not have a cloud-based account for you to use (for Office 365 or Azure) and does not use an equivalent on-premises version (AD RMS), you have two options:

  • 如果他人向你发送受保护的电子邮件,请按照说明使用社交标识提供者登录(例如对于 Gmail 帐户使用 Google)或申请一次性密码。If you were sent a protected email, follow the instructions to sign in with your social identity provider (such as Google for a Gmail account) or apply for a one-time passcode.

  • 可以申请一个接受你的凭据的免费帐户,使你能够打开受 Rights Management 保护的文档。You can apply for a free account that will accept your credentials so that you can open documents that are protected by Rights Management. 若要申请此帐户,请单击链接以申请个人 RMS,然后使用公司电子邮件地址而不是个人电子邮件地址。To apply for this account, click the link to apply for RMS for individuals and use your company email address rather than a personal email address.

查看受保护文件To view a protected file

  1. 打开受保护的文件(例如,双击文件或附件,或单击文件的链接)。Open the protected file (for example, by double-clicking the file or attachment, or by clicking the link to the file). 如果系统提示你选择应用,请选择“Azure 信息保护查看器”****。If you are prompted to select an app, select Azure Information Protection Viewer.

  2. 如果看到“登录”**** 或“注册”**** 页面:请点击“登录”**** 并输入凭据。If you see a page to Sign in or Sign up: Click Sign in and enter your credentials. 如果受保护的文件是以附件形式发送给你的,请务必指定用于向你发送该文件的同一电子邮件地址。If the protected file was sent to you as an attachment, be sure to specify the same email address that was used to send you the file.

    如果没有被接受的帐户,请参阅本页中的身份验证提示部分。If you do not have an account that is accepted, see the Prompts for authentication section on this page.

  3. 将在 Azure 信息保护查看器 或与文件扩展名关联的应用程序中打开该文件的只读版本。A read-only version of the file opens in the Azure Information Protection Viewer or in the application associated with the file name extension.

  4. 如果要打开其他受保护的文件,可以使用“打开”**** 选项从查看器中直接浏览它们。If you have additional protected files to open, you can browse directly to them from the viewer, by using the Open option. 所选文件将替换查看器中的原始文件。Your selected file replaces the original file in the viewer.

提示

如果受保护的文件未打开,并且已安装完整的 Azure 信息保护客户端,请尝试“重置设置”**** 选项。If the protected file does not open and you have the full Azure Information Protection client installed, try the Reset Settings option. 若要访问此选项,请在 Office 应用中选择 "敏感度" 按钮 >帮助和反馈 > 重置设置To access this option, from an Office app, select the Sensitivity button > Help and Feedback > Reset Settings.

有关“重置设置”选项的详细信息More information about the Reset Settings option

其他说明Other instructions

有关操作方法说明的详细信息,请参阅 Azure 信息保护用户指南:More how-to instructions from the Azure Information Protection user guide: