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Azure Service Fabric 支持选项Azure Service Fabric support options

我们为用户设置了各种选项,方便其为 Service Fabric 群集(在其上运行应用程序工作负荷)提供相应的支持。To deliver the appropriate support for your Service Fabric clusters that you are running your application work loads on, we have set up various options for you. 用户需根据所需支持级别以及问题的严重性,选取适当的选项。Depending on the level of support needed and the severity of the issue, you get to pick the right options.

报告生产问题,或者请求 Azure 付费支持Report production issues or request paid support for Azure

若要报告部署在 Azure 上的 Service Fabric 群集的问题,请通过 Azure 门户Microsoft 支持门户开具支持票证。For reporting issues on your Service Fabric cluster deployed on Azure, open a ticket for support on Azure portal or Microsoft support portal.

了解有关以下方面的详细信息:Learn more about:

备注

在青铜可靠性层或单节点群集上运行的群集只允许运行测试工作负荷。Clusters running on a bronze reliability tier or Single Node Cluster will allow you to run test workloads only. 如果在青铜色或单节点群集上运行的群集遇到问题, Microsoft 支持团队将会帮助你缓解问题, 但不会执行根本原因分析。If you experience issues with a cluster running on bronze reliability or Single Node Cluster, the Microsoft support team will assist you in mitigating the issue, but will not perform a Root Cause Analysis. 请参阅群集的可靠性特征以获取更多详细信息。Please refer to the reliability characteristics of the cluster for more details.

若要详细了解生产就绪性群集的必要信息,请参阅生产就绪性核对清单For more information about what is required for a production ready cluster, please refer to the production readiness checklist.

报告生产问题,或者请求独立 Service Fabric 群集的付费支持Report production issues or request paid support for standalone Service Fabric clusters

若要报告部署在本地或其他云上的 Service Fabric 群集的问题,请通过 Microsoft 支持门户开具专业支持票证。For reporting issues on your Service Fabric cluster deployed on-premises or on other clouds, open a ticket for professional support on Microsoft support portal.

了解有关以下方面的详细信息:Learn more about:

报告 Azure Service Fabric 问题Report Azure Service Fabric issues

我们已设置 GitHub 存储库,用于报告 Service Fabric 问题。We have set up a GitHub repo for reporting Service Fabric issues. 我们还积极监视以下论坛。We are also actively monitoring the following forums.

GitHub 存储库GitHub repo

Service-Fabric-issues git 存储库中报告 Azure Service Fabric 问题。Report Azure Service Fabric Issues on Service-Fabric-issues git repo. 此存储库用于报告和跟踪 Azure Service Fabric 问题,以及进行小型功能请求。This repo is intended for reporting and tracking issues with Azure Service Fabric and for making small feature requests. 请勿使用此功能报告实时站点问题Do not use this to report live-site issues.

StackOverflow 和 MSDN 论坛StackOverflow and MSDN forums

StackOverflow 上的 Service Fabric 标记MSDN 上的 Service Fabric 论坛最适用于询问有关平台工作方式以及如何通过该平台完成某些任务的问题。The Service Fabric tag on StackOverflow and the Service Fabric forum on MSDN are best used for asking questions about how the platform works and how you might accomplish certain tasks with it.

Azure 反馈论坛Azure Feedback forum

适用于 Service Fabric 的 Azure 反馈论坛是提交有关产品的重要功能构想的最佳位置, 因为我们查看最常见的请求是中型到长期规划的一部分。The Azure Feedback Forum for Service Fabric is the best place for submitting big feature ideas you have for the product as we review the most popular requests are part of our medium to long-term planning. 我们鼓励你在社区内争取大家对建议的支持。We encourage you to rally support for your suggestions within the community.

Service Fabric 预览版本 - 不支持在生产环境中使用Service Fabric Preview Versions - unsupported for production use

我们会不时发布包含重要功能的版本,希望用户对这些功能提供反馈,这些版本将作为预览版发布。From time to time, we release versions that have significant features we want feedback on, which are released as previews. 这些预览版本应仅用于测试目的。These preview versions should only be used for test purposes. 生产群集应始终运行支持的稳定 Service Fabric 版本。Your production cluster should always be running a supported, stable, Service Fabric version. 预览版本始终以主版本号和次版本号 255 开头。A preview version always begins with a major and minor version number of 255. 例如,如果看到 Service Fabric 版本 255.255.5703.949,则该版本应仅在测试群集中使用且处于预览状态。For example, if you see a Service Fabric version 255.255.5703.949, that release version is only to be used in test clusters and is in preview. 这些预览版本也在 Service Fabric 团队博客上公布,并将提供有关包含的功能的详细信息。These preview releases are also announced on the Service Fabric team blog and will have details on the features included. 这些预览版本没有付费的支持选项。There is no paid support option for these preview releases. 使用报告 Azure Service Fabric 问题下列出的选项之一提出问题或提供反馈。Use one of the options listed under Report Azure Service Fabric issues to ask questions or provide feedback.

后续步骤Next steps

支持的 Service Fabric 版本Supported Service Fabric versions