确定你的业务需求Identify your business needs


本主题是更大的设计注意事项指南的一部分。This topic is part of a larger design considerations guide. 如果你希望从指南的开头开始,请查看主要主题If you'd like to start at the beginning of the guide, check out the main topic. 若要获取此完整指南的可下载副本,请访问 TechNet 库To get a downloadable copy of this entire guide, visit the TechNet Gallery.

每个公司都将有不同的要求。Each company will have different requirements. 即使这些公司都在同一行业内,实际的业务要求也可能会有所不同。Even if these companies are part of the same industry, the real business requirements might vary. 你仍然可以利用该行业的最佳做法,但公司的业务需求最终确定对移动设备管理解决方案的要求。You can still leverage best practices from the industry, but ultimately it’s the company’s business needs that will identify the requirements for the mobile device management solution. 为了帮助识别你的业务需求,请回答以下问题:To help identify your business needs, answer the following questions:

  • 用户:实现移动性的重点之一就是使移动性解决方案以用户为中心并使用户能够提高工作效率,同时保持公司数据安全可用。Users: One of the main points in embracing mobility is to put the user at the center of the mobility solution and enabling the user to be more productive, while keeping company data secure and available. 这对于了解用户的要求非常重要。This is important to understand what the user’s requirements are.

    • 用户是否能够自带设备并访问公司资源?Will the user be able to bring their own device and access company’s resources?
      • 如果是,访问公司资源的要求有哪些?If yes, what are the requirements to access company’s resources?
    • 你的公司是否有不同的用户需求?Does your company have different user’s needs?
      • 如果是,每个用户的配置文件将怎样影响着移动性策略?If yes, how each user’s profile will impact the mobility strategy?
    • 用户是否能够在本地环境中通过自己的设备访问他们拥有访问权限的所有应用?Will users be able to access all apps that they have access to in the on-premises environment via their mobile device?
      • 如果不是,哪些应用将提供给用户?If not, which apps will be available for the users?
        • 这些应用是否适用于所有受支持的移动设备平台?Are those apps available for all supported mobile device platforms?
        • 是否需要对某些应用进行修改或更新以便可以在所有受支持的移动设备平台上运行它们?Will be necessary to modify or update any apps in order to run them on all supported mobile device platforms?
    • 你的用户是否只需要电子邮件(包括日历、联系人和任务)功能的基本访问权限?Do your users only need basic access to email (including calendar, contacts, and tasks) features?
  • 设备所有权:必须了解你公司的设备所有权策略。Device ownership: You must understand the device ownership policy for your company.

    • 是谁拥有该移动设备?Who owns the mobile device?
      • 员工?The employee?
      • 公司?The company?
      • 二者?Both?
  • 平台:了解公司将使用哪些移动设备操作系统对于采用和可支持性方面的决策而言非常重要。Platforms: Understanding which mobile device operating systems will be used by the company is very important for adoption and supportability decisions.
    • 将支持哪些移动设备操作系统?Which mobile device operating systems will be supported?
      • Android?Android?
      • iOS?iOS?
      • Windows®Windows?
      • Windows Phone?Windows Phone?
      • 它们全部?All of them?
      • 以上选项的组合?A mix of the above options?
    • 将支持哪个移动 OS 版本?Which mobile OS version will be supported?
      • 仅最新版本?Only the latest?
      • 当前 -1(当前版本以及以前的版本)?Current -1 (current version plus the previous version)?
  • 应用程序:由于实现移动性主要是为了提高工作效率,因此员工使用的应用程序(应用)必须能够在组织中使用的所有移动设备操作系统系统中运行。Applications: Since the main reason to embrace mobility is to increase productivity, the applications (apps) used by employees must be able to run in all the mobile device operating systems used in your organization. 这是一个需要注意的要点,因为尽管有一些公司可以使其最重要的应用完全移植到移动环境中运行,但其他公司可能仍需要了解有哪些可用的选项来帮助他们将他们的应用部署到移动设备。This is an important point to consider, because while some companies might have their most important apps fully portable to run in a mobile environment, others might need to understand what options are available that can help them to deploy their apps to mobile devices. 为了帮助你确定各个应用要求,请思考以下问题。To assist you identifying individual app requirements, ask yourself the following questions.
    • 这些应用是否需要从用户设备访问 Internet?Do the apps require Internet access from users’ devices?
    • 这些应用是否会收集任何用户的个人信息?Do the apps collect any user personal information?
      • 如果是,这些应用在安装时是否提示用户有关隐私问题和数据收集?If so, do the apps inform users about privacy issues and data collection while being installed?
    • 这些应用是否需要与云服务集成?Do the apps require integration with cloud services?
      • 开发的应用是否要在特定的操作系统上运行,或者它们是否能够在任何操作系统上运行?Were the apps developed to run on a specific operating system, or are they capable of running on any operating system?
    • 你是否打算允许用户从他们自己的设备通过远程桌面来使用应用?Do you plan to enable users to use apps via remote desktop from their own devices?
    • 这些应用是否需要不间断地访问公司资源,或者它们可以在脱机模式下运行?Do the apps require full-time access to corporate resources, or can they run in offline mode?
    • 这些应用是否与社交网络有任何集成?Do the apps have any integration with social networks?
    • 是否向 BYOD 用户提供所有应用?Will all apps be available to BYOD users?
    • 你打算如何将这些应用部署到用户设备?How do you plan to deploy these apps to users’ devices?
    • 这些应用的部署选项有哪些?What are the deployment options for these apps?
    • 安装要求是因目标设备而异,还是相同的?Does the installation requirement vary according to the target device, or is it the same?
    • 在目标设备中安装每个应用所需的空间大小是多少?How much space in a target device is necessary in order to install each app?
    • 在应用通过网络将数据从用户设备传输到后端上的应用服务器之前,是否对数据进行加密?Do the apps encrypt the data before transmitting it through the network from the users’ devices to the app server on the back end?
    • 是否可以通过网络远程卸载这些应用,或者必须通过设备控制台卸载它们?Can the apps be remotely uninstalled via the network, or do they need to be uninstalled via the devices’ consoles?
    • 贵公司是否需要为其合作伙伴提供对 SaaS 应用数据的访问权限?Does your company needs to provide access to SaaS apps data for their partners?
    • 这些应用是否可在低延迟的网络中运行?Do the apps work in a low-latency network?
    • 这些应用是否提供身份验证功能?Do the apps provide authentication capabilities?
      • 如果是,这些应用使用哪种身份验证方法?If so, which authentication method do the apps use?

在本任务执行期间,你还应该评估公司现在是否已有适用于移动设备的管理和合规性策略以及这些策略如何影响移动设备管理解决方案选择。During this task, you should also evaluate if the company has existing management and compliance policies in place for mobile devices and how these policies might affect the mobile device management solution selection.


请务必记录下每个答案,并了解答案背后的基本原理。Make sure to take notes of each answer and understand the rationale behind the answer. 下一部分将详细阐述可用的选项以及每个选项的优点/缺点。Next section will go over the available options and advantages/disadvantages of each option. 回答完这些问题后,你将可以选择最符合你业务需求的解决方案。By having answered these questions, you’ll be able to select which solution best suits your business needs.