更改分机号码Change an extension number

为某个用户启用 UM 并将其与电话分机拨号计划关联时,将为包含该用户的分机号的用户创建 EUM 代理地址。必须为要使用的 UM 至少定义一个分机号码,以便将语音邮件发送到用户的邮箱。在用户呼叫 Outlook Voice Access 号码时,也会使用分机号码。When you enable a user for UM and link them to a telephone extension dial plan, an EUM proxy address is created for the user that contains the user's extension number. You must define at least one extension number for UM to use so voice mail can be sent to the user's mailbox. The extension number is also used when the user calls in to an Outlook Voice Access number.

可以更改为用户启用 UM 时添加的主分机号码,也可以更改后来添加的辅助分机号码,同时删除用户的相关 EUM 代理地址。为用户启用 UM 时添加的主分机号码将作为主 EUM 代理地址列出。添加的任何其他辅助分机号码将作为辅助 EUM 代理地址列出。如果更改了分机号码,呼叫者可以在已设置的所有新分机号码上为用户留言。所有语音邮件都将传递到同一个用户的邮箱。You can change the primary extension number that was added when the user was enabled for UM or a secondary extension number that was added later, along with the related EUM proxy addresses for the user. The primary extension number you added when the user was enabled for UM will be listed as the primary EUM proxy address. Any additional secondary extension numbers you added will be listed as secondary EUM proxy addresses. When extension numbers have been changed, callers can leave voice mail for the user at all the new extension numbers that have been set. All the voice messages will be delivered to the same user's mailbox.

您可以使用 EAC 或命令行管理程序更改主索引器还是辅助的分机号的用户。可以使用在 EAC 中的用户的邮箱上的电子邮件地址页上更改主或第二分机号。不能使用在 EAC 中的UM 邮箱页上更改主扩展编号,但您可以使用它更改第二的分机号。如果您想要更改第二的分机号码,您必须首先删除现有的辅助分机号,然后添加用户的正确的辅助分机号码。You can use the EAC or the Shell to change a primary or a secondary extension number for a user. You can use the Email Address page on the user's mailbox in the EAC to change a primary or secondary extension number. You can't use the UM Mailbox page in the EAC to change a primary extension number, but you can use it to change a secondary extension number. If you want to change a secondary extension number, you must first remove the existing secondary extension number and then add the correct secondary extension number for the user.

您可以通过在命令行管理程序中使用Get-ummailbox cmdlet 或Get-mailbox cmdlet 查看用户的主要和辅助分机号码。You can view the primary and secondary extension numbers for a user by using the Get-UMMailbox cmdlet or the Get-Mailbox cmdlet in the Shell.

有关与已启用语音邮件的用户相关的其他管理任务,请参阅声音已启用邮件的用户的过程For additional management tasks related to users who are enabled for voice mail, see Voice mail-enabled user procedures.

在开始之前,您需要知道什么?What do you need to know before you begin?

  • 估计完成时间:3 分钟。Estimated time to complete: 3 minutes.

  • 您需要执行此过程之前为其分配权限。若要查看所需的权限,请参阅Messaging Permissions主题中的"UM 邮箱"条目。You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM mailboxes" entry in the Unified Messaging Permissions topic.

  • 在执行这些过程之前,请确认已创建了电话分机 UM 拨号计划。有关详细步骤,请参阅创建 UM 拨号计划Before you perform these procedures, confirm that a telephone extension UM dial plan has been created. For detailed steps, see Create a UM dial plan.

  • 在执行这些步骤之前,先确认已创建 UM 邮箱策略。有关详细步骤,请参阅创建 UM 邮箱策略Before you perform these procedures, confirm that a UM mailbox policy has been created. For detailed steps, see Create a UM mailbox policy.

  • 在执行这些过程之前,请确认已为用户的邮箱启用了 UM,并且用户的邮箱已经与电话分机拨号计划关联。有关详细步骤,请参阅为用户启用语音邮件Before you perform these procedures, confirm that the user's mailbox has been enabled for UM and linked to a telephone extension dial plan. For detailed steps, see Enable a user for voice mail.

  • 在执行这些步骤之前,先确认要分配给用户的分机号码包含 UM 拨号计划中设置的正确位数。Before you perform these procedures, confirm that the extension number that will be assigned to the user contains the correct number of digits set on the UM dial plan.

  • 若要了解可能适用于此主题中过程的键盘快捷键,请参阅 Exchange 管理中心内的键盘快捷键For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center.

提示

遇到问题了吗?请在 Exchange 论坛中寻求帮助。 请访问以下论坛:Exchange ServerExchange OnlineExchange Online Protection。.Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server,Exchange Online, or Exchange Online Protection..

您想执行什么操作?What do you want to do?

使用 EAC 更改主分机号码或辅助分机号码Use the EAC to change the primary or secondary extension number

  1. 在 EAC 中,导航到收件人 > 邮箱In the EAC, navigate to Recipients > Mailboxes.

  2. 在列表视图中,选择您要为其更改分机号的邮箱,然后单击编辑编辑图标In the list view, select the mailbox for which you want to change an extension number, and then click EditEdit icon.

  3. 用户邮箱页上的电子邮件地址下,,选择您想要更改,分机号,然后单击编辑编辑图标。加粗字母和数字中列出的主分机号码。On the User Mailbox page, under Email address, select the extension number you want to change, and then click EditEdit icon. The primary extension number is listed in bold letters and numbers.

  4. 电子邮件地址页上,在地址/扩展名框中,输入新的分机号用户。如果您需要选择新的 UM 拨号计划,可以单击浏览On the Email address page, in the Address/Extension box, enter the new extension number for the user. If you need to select a new UM dial plan, you can click Browse.

  5. 键入所需的项目保留天数。Click Save.

使用命令行管理程序更改主分机号码或辅助分机号码Use the Shell to change the primary or secondary extension number

此示例将启用了 UM 的用户 Tony Smith 的分机号码更改为 22222。This example changes the extension number to 22222 for Tony Smith, a UM-enabled user.

备注

在使用命令行管理程序更改分机号码之前,需要确定要更改的 EUM 代理地址的位置。若要确定该位置,请使用 $mbx.EmailAddresses 命令。第一个 EUM 代理地址是默认的(主)分机号码,在列表中的编号将为 0。Before you change an extension number using the Shell, you need to determine the position of the EUM proxy address that you want to change. To determine the position, use the $mbx.EmailAddresses command. The first EUM proxy address is the default (primary) extension number and it will be 0 in the list.

$mbx=Get-Mailbox tony.smith
$mbx.EmailAddresses.Item(0)="eum:22222;phone-context=MyDialPlan.contoso.com"
Set-Mailbox tony.smith -EmailAddresses $mbx.EmailAddresses