数据迁移Data Migration
FastTrack 可以帮助你将源环境中的邮件和文件数据迁移到 Office 365(Exchange Online、SharePoint Online 和 OneDrive for Business)。FastTrack can help you migrate mail and file data in your source environments to Office 365 (Exchange Online, SharePoint Online, and OneDrive for Business).
我们提供的帮助类型取决于你的 Office 365 许可证数量:The type of assistance we provide depends on your number of Office 365 licenses:
- 对于具有 150-499 个许可证的 Office 365 租户:FastTrack 仅提供迁移指南;你负责执行数据迁移。For Office 365 tenants with 150-499 licenses: FastTrack provides migration guidance only; you are responsible for performing the data migration. 我们将指导你阅读文档,以帮助你计划和使用免费工具来执行自助服务迁移。We guide you through documentation that helps you plan and use free tools to perform a self-service migration.
- 对于具有 500 个或更多许可证的 Office 365 租户:FastTrack 提供迁移指南和数据迁移服务。For Office 365 tenants with 500 or more licenses: FastTrack provides migration guidance and data migration services. 我们提供指导,以帮助你计划迁移、配置源环境和 Office 365 租户,并利用我们的数据迁移服务来迁移数据。We provide guidance to help you plan your migration, configure your source environments and Office 365 tenant, and leverage our data migration services to migrate your data. 你可以创建和安排迁移事件。You create and schedule your migration events. 我们将根据你的日程安排启动迁移事件、监视其进度并提供状态报告。We launch migration events in accordance with your schedule, monitor their progress, and provide status reports.
备注
如果你在 2017 年 9 月 1 日之前购买或续订了商业计划,则只需 150 个许可证即可获得数据迁移服务的资格。If you purchased or renewed a commercial plan prior to 9/1/2017, you need only 150 licenses to qualify for data migration services. 对于教育计划,只有付费教职员工许可证才有资格获得数据迁移服务。For education plans, only your paid faculty and staff licenses are eligible for data migration services.
注意事项Considerations
- 你的源环境必须满足特定的期望才能将数据迁移到 Office 365。Your source environments must meet specific expectations in order to migrate data to Office 365. 有关 Exchange、SharePoint 和 OneDrive for Business 的源环境期望的更多信息,请参阅产品和功能。Refer to Products and Capabilities for more information on the source environment expectations for Exchange, SharePoint, and OneDrive for Business.
- 我们需要对你的源环境和 Office 365 租户具有适当的访问权限和权限才能提供数据迁移服务。We require appropriate access and permissions to your source environments and Office 365 tenant to provide data migration services.
- 我们的数据迁移服务并非为满足特殊法律或法规要求的数据而设计或以此为目的。Our data migration services are neither designed nor intended for data subject to special legal or regulatory requirements. 我们迁移数据时,可将其传输到我们维护设施的任何位置、从中进行存储和处理(除非为你的 FastTrack 迁移项目提供了其他位置)。As we migrate your data, it can be transferred to, stored, and processed anywhere that we maintain facilities (except as otherwise provided for your FastTrack migration project).
- 我们无法保证邮件或文件的迁移速度。We can’t guarantee the speed of mail or file migrations.
- 不可预见的问题(例如源环境中不可读或损坏的项)可能会阻止我们迁移某些数据项。Unforeseen issues (like unreadable or corrupt items in the source environment) may prevent our ability to migrate of some of your data items.
- 我们无法控制的外部因素(例如对第三方应用程序编程接口 (API) 的更改)可能会导致我们的数据迁移服务发生更改、延迟或暂停。External factors beyond our control (like changes to third-party application programming interfaces (APIs)) can result in changes to, delays in, or suspension of our data migration services.
迁移服务可用性Migration service availability
- 对于商业和英国政府客户: 我们每周七 (7) 天,每天 24 小时 (24x7) 提供数据迁移服务。For Commercial and UK Government customers: We provide data migration services 24 hours a day, seven (7) days a week (24x7).
- 对于美国政府/DOD 客户: 我们每周五 (5) 天,每天 24 小时 (24x5) 提供数据迁移服务。For US Government/DOD customers: We provide data migration services 24 hours a day, five (5) business days a week (24x5).
到 Exchange Online 的迁移Migration to Exchange Online
当你选择使用 FastTrack 将电子邮件迁移到 Exchange Online 时,我们将提供迁移指南和数据迁移服务。When you choose to use FastTrack to migrate your email to Exchange Online, we provide migration guidance and data migration services. 我们提供指导,以帮助你计划迁移、配置源环境和 Exchange Online,并利用我们的数据迁移服务来迁移邮箱。We provide guidance to help you plan your migration, configure your source environments and Exchange Online, and leverage our data migration services to migrate your mailboxes. 你可以创建和安排迁移事件。You create and schedule your migration events. 我们将根据你的日程安排启动迁移事件、监视其进度并提供状态报告。We launch migration events in accordance with your schedule, monitor their progress, and provide status reports. 迁移事件完成后,可以预期源环境中经过适当计划且符合资格的源邮箱中的的邮件已迁移到 Exchange Online。When your migration events complete, you can expect mail from appropriately scheduled and eligible source mailboxes of your source environments to have been migrated to Exchange Online.
注意事项Considerations
- 迁移前,必须完成 Exchange Online 的FastTrack 核心载入;Prior to migration, you must complete FastTrack core onboarding for Exchange Online;
- 如果你自行执行载入,则必须通过必需的检查和先决条件。If you performed onboarding yourself, you must pass the required checks and prerequisites. 有关详细信息,请参阅产品和功能。Refer to Products and Capabilities for details.
- FastTrack 仅迁移到活动的 Office 365 邮箱。FastTrack migrates only to active Office 365 mailboxes.
- 如果要从本地 Exchange 环境迁移,则必须满足特定要求。You must satisfy specific requirements if you intend to migrate from an on-premises Exchange environment. 有关详细信息,请参阅配置混合部署先决条件。Refer to Hybrid deployment prerequisites for details.
- 每个源环境都必须处于源环境中相应产品的最新服务包 (SP) 和汇总更新 (RU)/累积更新 (CU) 级别。Each source environment must be on the latest service pack (SP) and rollup (RU)/cumulative update (CU) level for the respective product in the source environment.
- 位于本地 Active Directory 中的通讯组列表(MailEnabledGroup 对象)和外部联系人(MailEnabledContact 对象)不是邮箱数据迁移的一部分。Distribution lists (MailEnabledGroup objects) and external contacts (MailEnabledContact objects) that exist in your on-premises Active Directory aren’t a part of mailbox data migration. 但是,你可以使用 Azure Active Directory (Azure AD) Connect 将它们同步。However, you can synchronize them using Azure Active Directory (Azure AD) Connect.
源环境Source environments
我们的数据迁移服务从以下源环境迁移数据:Our data migration service migrates data from these source environments:
- 具有单个或多个 Exchange 组织的单个或多个 Active Directory 林(每个 Exchange 邮件系统均须为 Exchange 2010 或更高版本)。A single or multiple Active Directory forests with single or multiple Exchange organizations (each Exchange mail system must be Exchange 2010 or greater).
- 一个支持 IMAP 的电子邮件环境。A single IMAP-capable email environment.
- G 套件环境(仅限 Gmail、联系人和日历)G Suite environment (Gmail, Contacts, and Calendar only).
下表显示了特定于每个源环境的迁移详细信息:The following table presents migration details specific to each source environment:
源环境Source environment | 迁移类型Type of migration | 迁移内容What migrates | 不迁移的内容What doesn’t migrate |
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Exchange 2010、Exchange 2013、Exchange 2016、Exchange 2019Exchange 2010, Exchange 2013, Exchange 2016, Exchange 2019 注意: 有关本地 Exchange 依赖项,请参阅 混合部署先决条件。 Note: For on-premises Exchange dependencies, see Hybrid deployment prerequisites. |
使用混合部署进行的迁移Migration with hybrid deployment |
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G 套件环境(仅限 Gmail、联系人和日历)G Suite environment (Gmail, Contacts, and Calendar only) 注意: G 套件环境必须满足执行 G 套件迁移 中所述的先决条件。 Note: Your G Suite environment must meet the prerequisites described in Perform a G Suite migration. |
直接转换或暂存Cutover or staged |
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IMAP4 源(如 Domino、GroupWise 或 Zimbra)IMAP4 source (like Domino, GroupWise, or Zimbra) | 使用本机 IMAP4 工具进行迁移Migration using native IMAP4 tools |
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FastTrack 责任FastTrack responsibilities
我们的 FastTrack 专家在迁移项目期间执行标准活动。Our FastTrack Specialists perform standard activities during the migration project. 有关详细信息,请参阅流程和期望中的数据迁移职责信息。Refer to the data migration responsibilities information in Process and Expectations for details.
我们的 FastTrack 专家还执行以下特定于 Exchange 迁移的活动:Our FastTrack Specialists also perform the following activities, specific to Exchange migrations:
- 提供指导以帮助你在源环境和 Exchange Online 之间启用 SMTP 邮件路由共存(如果适用)。Provide guidance to help you enable SMTP mail routing coexistence between your source environments and Exchange Online, if applicable.
你的责任Your responsibilities
你在迁移项目期间执行标准活动。You perform standard activities during the migration project. 有关详细信息,请参阅流程和期望中的数据迁移职责信息。Refer to the data migration responsibilities information in Process and Expectations for details.
此外,你还将执行以下特定于 Exchange 迁移的活动:You also perform the following activities, specific to Exchange migrations:
- 完成 Exchange Online 的FastTrack 核心载入。Complete FastTrack core onboarding for Exchange Online. 如果你自行执行载入,则必须通过必需的检查和先决条件。If you performed onboarding yourself, you must pass the required checks and prerequisites. 有关详细信息,请参阅产品和功能。Refer to Products and Capabilities for details.
- 根据 Office 365 准则安装客户端软件的相应级别。Install the appropriate level of client software as per Office 365 guidelines. 有关详细信息,请参阅新式工作区。Refer to Modern Workplace for details.
- 如果要从本地 Exchange 环境迁移,需满足特定要求。Satisfy specific requirements if you intend to migrate from an on-premises Exchange environment. 有关详细信息,请参阅配置混合部署先决条件。Refer to Hybrid deployment prerequisites for details.
- 确保每个源环境都位于最新服务包 (SP) 和汇总 (RU)/累积更新 (CU) 级别(如果适用)。Ensure each source environment is on the latest service pack (SP) and rollup (RU)/cumulative update (CU) level, if applicable.
- 配置和验证源环境和 Exchange Online 之间的 SMTP 邮件路由共存(如果适用)。Configure and validate SMTP mail routing coexistence between your source environments and Exchange Online, if applicable.
- 确保源邮箱大小不超过目标邮箱配额。Ensure your source mailbox size doesn’t exceed the target mailbox quota. 根据源平台的不同,可能需要将源数据限制为目标邮箱配额的 85%。Depending on the source platform, you may need to limit your source data to 85 percent of the target mailbox quota.
- 根据需要迁移客户端数据。Migrate client-side data if desired. 这包括但不限于本地通讯簿、本地 PST 文件中的数据、Outlook 规则和本地 Outlook 设置。This includes, but isn’t limited to, local address books, data in local PST files, Outlook rules, and local Outlook settings.
- 帮助最终用户修正客户端迁移问题。Assist your end-users with remediation of client-side migration issues.
到 SharePoint Online 的迁移Migration to SharePoint Online
当你选择使用 FastTrack 将文件迁移到 SharePoint Online 时,我们将提供迁移指南和数据迁移服务。When you choose to use FastTrack to migrate your files to SharePoint Online, we provide migration guidance and data migration services. 我们提供指导,以帮助你计划迁移、配置源环境和 SharePoint Online,并利用我们的数据迁移服务来迁移文件。We provide guidance to help you plan your migration, configure your source environments and SharePoint Online, and leverage our data migration services to migrate your files. 你可以创建和安排迁移事件。You create and schedule your migration events. 我们将根据你的日程安排启动迁移事件、监视其进度并提供状态报告。We launch migration events in accordance with your schedule, monitor their progress, and provide status reports. 迁移事件完成后,可以预期源环境中经过适当计划且符合资格的源中的的文件已迁移到 SharePoint Online。When your migration events complete, you can expect files from appropriately scheduled and eligible sources of your source environments to have been migrated to SharePoint Online.
注意事项Considerations
- 所有迁移均受 SharePoint Online 配额的限制。All migrations are subject to SharePoint Online quotas. 有关详细信息,请参阅 SharePoint Online 和 OneDrive for Business 的软件边界与限制。Refer to SharePoint Online and OneDrive for Business: software boundaries and limits for details.
- 建议将迁移总量限制在你享有的整体 SharePoint Online 存储配额(包括你可能单独购买的其他存储)的 75% 以内。We recommend that you limit the overall amount of migrate to 75 percent of the overall SharePoint Online storage quota to which you are entitled (including the additional storage you may have purchased separately).
源环境详细信息Source environment details
我们的数据迁移服务从以下源环境迁移数据:Our data migration services migrate data from these source environments:
- 文件共享(支持 SMB 2.0 前向的设备上的服务器消息块 (SMB) 文件共享)。File shares (Server Message Block (SMB) file shares on devices supporting SMB 2.0 onward).
- 单个 G 套件环境(仅限 Google Drive)。A single G Suite environment (Google Drive only).
- Box(Starter、Business、Enterprise)。Box (Starter, Business, Enterprise).
- 用于 Teams的 Dropbox(标准版和高级版)Dropbox for Teams (Standard and Advanced).
下表显示了特定于每个源环境的迁移详细信息:The following table presents migration details specific to each source environment:
源环境Source environment | 迁移类型Type of migration | 迁移内容What migrates | 不迁移的内容What doesn’t migrate |
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任何支持 SMB 2.0 及更高版本的文件共享设备Any file share device supporting SMB 2.0 onward | 单通道或多通道Single or multi-pass |
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单个 G 套件环境(仅限 Google 云端硬盘)Single G Suite environment (Google Drive only) | 单通道或多通道Single or multi-pass |
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Box(Starter、Business、Enterprise)Box (Starter, Business, Enterprise) | 单通道或多通道Single or multi-pass |
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用于 Teams的 Dropbox(标准版和高级版)Dropbox for Teams (Standard and Advanced) | 单通道或多通道Single or multi-pass |
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FastTrack 责任FastTrack responsibilities
我们的 FastTrack 专家在迁移项目期间执行标准活动。Our FastTrack Specialists perform standard activities during the migration project. 有关详细信息,请参阅流程和期望中的数据迁移职责信息Refer to the data migration responsibilities information in Process and Expectations for details
你的责任Your responsibilities
你在迁移项目期间执行标准活动。You perform standard activities during the migration project. 有关详细信息,请参阅流程和期望中的数据迁移职责信息Refer to the data migration responsibilities information in Process and Expectations for details
此外,你还将执行以下特定于 SharePoint Online 迁移的活动:You also perform the following activities, specific to SharePoint Online migrations:
- 预置将作为迁移事件目标的所有 SharePoint 团队网站。Provision all SharePoint team sites to be targeted by your migration events.
到 OneDrive for Business 的迁移Migration to OneDrive for Business
当你选择使用 FastTrack 将文件迁移到 OneDrive for Business 时,我们将提供迁移指南和数据迁移服务。When you choose to use FastTrack to migrate your files to OneDrive for Business, we provide migration guidance and data migration services. 我们提供指导,以帮助你计划迁移、配置源环境和 OneDrive for Business,并利用我们的数据迁移服务来迁移文件。We provide guidance to help you plan your migration, configure your source environments and OneDrive for Business, and leverage our data migration services to migrate your files. 你可以创建和安排迁移事件。You create and schedule your migration events. 我们将根据你的日程安排启动迁移事件、监视其进度并提供状态报告。We launch migration events in accordance with your schedule, monitor their progress, and provide status reports. 迁移事件完成后,可以预期源环境中经过适当计划且符合资格的源中的的文件已迁移到 OneDrive for Business。When your migration events complete, you can expect files from appropriately scheduled and eligible sources of your source environments to have been migrated to OneDrive for Business.
注意事项Considerations
- 所有迁移均受 OneDrive for business 配额限制。All migrations are subject to OneDrive for Business quotas. 有关详细信息,请参阅 SharePoint Online 和 OneDrive for Business 的软件边界与限制。Please refer to SharePoint Online and OneDrive for Business: software boundaries and limits for details.
- 建议将迁移数据总量限制在你享有的整体 SharePoint Online 存储配额(包括你可能单独购买的其他存储)的 75% 以内。We recommend that you limit the overall amount of data you migrate to 75 percent of the overall SharePoint Online storage quota to which you are entitled (including the additional storage you may have purchased separately).
- FastTrack 仅迁移到活动的 OneDrive for Business 驱动器。FastTrack migrates only to active OneDrive for Business drives.
源环境详细信息Source environment details
我们的数据迁移服务从以下源环境迁移数据:Our data migration services migrate data from these source environments:
- 文件共享(SMB 文件在支持 SMB 2.0 前向的设备上共享)。File shares (SMB file shares on devices supporting SMB 2.0 onward).
- 单个 G 套件环境(仅限 Google 云端硬盘)。Single G Suite environment (Google Drive only).
- Box(Starter、Business、Enterprise)。Box (Starter, Business, Enterprise).
- 用于 Teams的 Dropbox(标准版和高级版)Dropbox for Teams (Standard and Advanced).
下表显示了特定于每个源环境的迁移详细信息:The following table presents migration details specific to each source environment:
源环境Source environment | 迁移类型Type of migration | 迁移内容What migrates | 不迁移的内容What doesn't migrate |
---|---|---|---|
任何支持 SMB 2.0 及更高版本的文件共享设备Any file share device supporting SMB 2.0 onward | 单通道或多通道Single or multi-pass |
\*必须配置目录同步。\*Directory synchronization configuration required. 只迁移对 Windows 文件资源管理器公开的 NTFS 权限。Only NTFS permissions exposed to the Windows File Explorer are migrated. 不会迁移文件共享设备上直接托管的权限。Permissions managed directly on file share devices are not migrated. 如果数据存储在 SMB 2.0 设备上,只会迁移 SMB 协议公开的与 NTFS 等同的权限。If data is stored on an SMB 2.0 device, the NTFS-equivalent permissions exposed by the SMB protocol are migrated. |
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单个 G 套件环境(仅限 Google 云端硬盘)Single G Suite environment (Google Drive only) | 单通道或多通道Single or multi-pass |
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Box(Starter、Business、Enterprise)Box (Starter, Business, Enterprise) | 单通道或多通道Single or multi-pass |
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用于 Teams的 Dropbox(标准版和高级版)Dropbox for Teams (Standard and Advanced) | 单通道或多通道Single or multi-pass |
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FastTrack 责任FastTrack responsibilities
我们的 FastTrack 专家在迁移项目期间执行标准活动。Our FastTrack Specialists perform standard activities during the migration project. 有关详细信息,请参阅流程和期望中的数据迁移职责信息。Refer to the data migration responsibilities information in Process and Expectations for details.
你的责任Your responsibilities
你在迁移项目期间执行标准活动。You perform standard activities during the migration project. 有关详细信息,请参阅流程和期望中的数据迁移职责信息。Refer to the data migration responsibilities information in Process and Expectations for details.
此外,你还将执行以下特定于 OneDrive for Business 迁移的活动:You also perform the following activities, specific to OneDrive for Business migrations:
- 预置将作为迁移事件目标的所有 OneDrive for Business 网站。Provision all OneDrive for Business sites that will be targeted by your migration events.