在 Lync Server 2013 中验证外部用户的连接Verify connectivity for external users in Lync Server 2013

 

上次修改的主题: 2012-10-19Topic Last Modified: 2012-10-19

验证外部用户连接需要确保用户与访问边缘服务的服务器及端口之间的连接。Validating connectivity for external users requires ensuring connectivity from users to the server and port for the Access Edge service.

一种有用的资源,用于确认您的配置,以及在外部用户访问所需的方案中连接、发送和接收正确消息的能力是远程连接分析器网站 (http://www.testocsconnectivity.com) 。A valuable resource for confirming your configuration and the ability to connect, send and receive the correct messages for the scenarios that external user access requires is the Remote Connectivity Analyzer site (http://www.testocsconnectivity.com). 网站由 Microsoft 支持进行管理和维护。The site is managed and maintained by Microsoft Support. 若要访问远程连接分析器,请在浏览器中打开该网站并按照说明来选择方案。To reach the Remote Connectivity Analyzer, open the Web site in a browser and follow the instructions to select the scenario.

测试外部用户和外部访问的连接Test Connectivity of External Users and External access

外部用户访问测试应包括贵组织支持的每种类型的外部用户,包括下列任意部分或全部用户:Tests for external user access should include each type of external user that your organization supports, including any or all of the following:

  • 至少一个联盟域中的用户,然后测试 IM、状态、A/V 和桌面共享。Users from at least one federated domain, and test IM, presence, A/V and desktop sharing.

  • 组织支持的每个公共 IM 服务提供商的用户(其设置已完成)。Users of each public IM service provider that your organization supports (and for which provisioning has been completed).

  • 匿名用户。Anonymous users.

  • 组织内远程登录 Lync(但未使用 VPN)的用户。Users within your organization who are logged into Lync remotely, but not using VPN.

这些测试确定边缘服务器是否:These tests determine whether your Edge Server is:

  • 使用 Telnet 客户端从网络外侦听所需端口。Listening on the necessary ports by using a telnet client from outside your network.

    • 示例:telnet sip.contoso.com 443Example: telnet sip.contoso.com 443

    • 对在边缘服务器或边缘服务器池(取决于部署情况)中使用的端口执行上述测试。Perform the preceding test on ports you are using on the Edge Server or Edge Server pool depending on your deployment.

  • 执行准确的外部 DNS 解析。Performing accurate external DNS resolution.

    • 从网络外 Ping 边缘或边缘池的每个外部 FQDN。即使 Ping 失败也能查看 IP 地址,将其与已分配的地址进行比较。From outside your network ping each of the external FQDN’s of your Edge or Edge pool. Even if the ping fails you will see the IP addresses, which you can compare to the ones you have assigned.