加密 Android 设备Encrypting your Android device

如果设备丢失或被盗,设备加密可保护文件和文件夹免遭未经授权的访问。Device encryption protects your files and folders from unauthorized access if your device is lost or stolen. 这样,没有密码的用户就无法访问和读取你设备上的数据。It makes the data on your device inaccessible and unreadable to people without a passcode.

组织可能会要求你必须先执行以下操作,然后才能访问学校或工作资源:Before you can access school or work resources, your organization might require you to:

备注

无法对 Huawei、Vivo 和 OPPO 中的某些 Android 设备进行加密。Certain Android devices from Huawei, Vivo, and OPPO can't be encrypted. 有关详细信息,请参阅设备已加密,但应用提示未加密For more information, see Device encrypted but app says otherwise.

加密设备Encrypt device

若要加密设备,请按照以下步骤操作。Follow these steps to encrypt your device. 设备可能会多次重启。Your device may restart several times.

加密选项的名称和位置会因设备制造商和 Android 版本而异。The name and location of the encryption option will vary depending on your device manufacturer and Android version.

  1. 打开“设置”应用 。Open the Settings app.
  2. 在应用的搜索栏中键入“安全性” 或“加密” ,以查找相关设置。Type security or encrypt in the app's search bar to find related settings.
  3. 点击选项,以加密设备。Tap the option to encrypt your device. 按照屏幕上的说明操作。Follow the onscreen instructions.
  4. 出现提示时,设置锁屏界面密码、PIN 或其他身份验证方法(如果组织允许的话)。When prompted, set a lock screen password, PIN, or other authentication method (if allowed by your organization).
  5. 若要重新检查设置,请打开公司门户或 Microsoft Intune 应用。To recheck settings, open the Company Portal or Microsoft Intune app.
    • 公司门户用户:选择设备,然后点击“检查设备设置” 。Company Portal users: Select your device and tap Check device settings.
    • Microsoft Intune 用户:必须等到页面更新,但是当页面更新后,加密状态应更改为“符合”。Microsoft Intune users: You'll have to wait until the page updates, but when it does, your encryption status should change to compliant.

启用安全启动Enable secure startup

组织可能要求你启用安全启动作为加密策略的一部分。Your organization may require you to enable secure startup as part of their encryption policy. 此功能要求,必须先输入密码或 PIN,然后才能启动电话,从而进一步保护你的设备。This feature further protects your device by requiring a password or PIN to be entered before the phone starts up. 你可能有其他许多身份验证选项,但这取决于组织是否允许。You many have additional authentication options but it will vary depending on what your organization allows.

安全启动选项的名称和位置会因设备制造商和 Android 版本而异。The name and location of the secure startup option will vary depending on your device manufacturer and Android version. 在一些设备上,此设置可能名为“强保护” 。On some devices, this setting may be called Strong protection.

  1. 打开“设置”应用 。Open the Settings app.
  2. 在应用的搜索栏中,键入“安全启动” 。Type secure startup in the app's search bar.
  3. 依次点击“安全启动” > “必须提供 PIN 才能打开设备” 。Tap Secure startup > Require PIN when device turns on.
  4. 出现提示时,输入设备 PIN。When prompted, enter your device PIN.
  5. 若要重新检查设置,请打开公司门户或 Microsoft Intune 应用。To recheck settings, open the Company Portal or Microsoft Intune app.
    • 公司门户用户:选择设备,然后点击“检查设备设置” 。Company Portal users: Select your device and tap Check device settings.
    • Microsoft Intune 用户:必须等到页面更新,但是当页面更新后,加密状态应更改为“符合”。Microsoft Intune users: You'll have to wait until the page updates, but when it does, your encryption status should change to compliant.

设置启动密码Set startup passcode

在你加密设备启用安全启动后,系统会提示你设置设备 PIN、密码或其他身份验证方法(如果组织允许的话)。When you encrypt your device and enable secure startup, you'll be prompted to set your device PIN, password, or other authentication method (if allowed by your organization). 无需执行其他步骤。No further steps are needed.

若要选择或更改锁屏界面类型,请执行以下操作:To choose or change the lock screen type:

  1. 打开“设置”应用 。Open the Settings app.
  2. 在应用的搜索栏中,键入“锁屏” 。Type screen lock in the app's search bar.
  3. 点击“锁屏类型” 。Tap Screen lock type.
  4. 点击要使用的锁屏类型,然后按照屏幕上的说明操作进行确认。Tap the screen lock type you want to use and follow the onscreen instructions to confirm.

故障排除Troubleshoot

问题:已禁用加密按钮。Issue: The encryption button is disabled.

试一试 :Thing to try:

  • 确保设备已充满电且已接通电源。Make sure your device is fully charged and plugged in. 加密可能需要一段时间才能完成,所以需要电池充满电。Encryption may take a while and requires a full battery.

问题:出现一条消息,指出仍需要加密设备。Issue: You see a message saying that you still need to encrypt your device.

要尝试的操作Things to try:

仍需帮助?Still need help? 请联系公司支持人员(访问公司门户网站获取联系信息),或写邮件给 Microsoft Android 团队Contact your company support (check the Company Portal website for contact information), or write the Microsoft Android team.