OneDrive 服务说明OneDrive service description

适合工作和学校帐户的 OneDrive 是为组织中的单个许可用户提供的云中的联机存储空间。OneDrive for work and school accounts is online storage space in the cloud that's provided for individual licensed users in an organization. 使用它帮助保护工作文件并在多台设备上访问这些文件。Use it to help protect work files and access them across multiple devices. 通过 OneDrive,你可以共享文件和协作使用文档,并将文件同步至计算机。OneDrive lets you share files and collaborate on documents, and sync files to your computer. 详细了解 OneDrive 特性、功能和价格Learn more about OneDrive features, functionality, and pricing.

OneDrive 包含在 SharePoint 计划的 Microsoft 365 和 Office 365 计划中,也可作为单独计划购买。OneDrive is included in Microsoft 365 and Office 365 plans, in SharePoint plans, and can also be purchased as a standalone plan.

若要比较各计划,请参阅支持企业的强大工具比较 OneDrive for Business 计划To compare plans, see Powerful tools to support your enterprise and Compare OneDrive for Business plans.

备注

OneDrive 独立计划包含 Office 网页版。OneDrive standalone plans include Office for the web.

系统要求System requirements

要查看 OneDrive 同步应用和移动应用的要求,请参阅 OneDrive 系统要求To review the requirements for the OneDrive sync app and mobile app, see OneDrive system requirements.

每个用户的存储空间Storage space per user

2 GB2 GB

  • Office 365 企业版 F3Office 365 Enterprise F3

1 TB1 TB

  • Microsoft 365 商业基础版Microsoft 365 Business Basic
  • Microsoft 365 商业应用版Microsoft 365 Apps for business
  • Microsoft 365 商业标准版Microsoft 365 Business Standard
  • Microsoft 365 企业应用版Microsoft 365 Apps for enterprise
  • Office 365 企业版 E1Office 365 Enterprise E1
  • Office 365 政府版 G1Office 365 Government G1
  • Office 365 非盈利商业协作版Office 365 Nonprofit Business Essentials
  • Office 365 非盈利商业高级版Office 365 Nonprofit Business Premium
  • Office 365 非营利版 E1Office 365 Nonprofit E1
  • OneDrive for Business 计划 1OneDrive for Business Plan 1
  • SharePoint Online 计划 1SharePoint Online Plan 1
  • Microsoft 365 商业高级版Microsoft 365 Business Premium

超过 1 TB,不设上限Beyond 1 TB, to unlimited

对于用户数少于 5 人的订阅,每位用户 1 TB。1 TB per user for subscriptions with fewer than 5 users. 对于用户数至少达到 5 人的订阅(可为合格计划的任何组合),Microsoft 最开始将为每位用户提供 1 TB 存储空间,管理员可将每位用户的存储空间提高到 5 TB。For subscriptions with 5 or more users (can be any combination of qualifying plans), Microsoft will initially provide 1 TB per user, which admins can increase to up to 5 TB per user. (要了解如何操作,请参阅设置 OneDrive 用户的默认存储空间。)管理员必须联系 Microsoft 支持人员,才能请求获得额外存储空间。(To learn how, see Set the default storage space for OneDrive users.) To request additional storage, admins must contact Microsoft Support.

  • Office 365 企业版 E3Office 365 Enterprise E3
  • Office 365 企业版 E5Office 365 Enterprise E5
  • Office 365 A1Office 365 A1
  • Office 365 A3Office 365 A3
  • Office 365 A5Office 365 A5
  • Office 365 美国政府版 G3Office 365 US Government G3
  • Office 365 美国政府版 G5Office 365 US Government G5
  • Office 365 非营利版 E3Office 365 Nonprofit E3
  • Office 365 非赢利组织版 E5Office 365 Nonprofit E5
  • OneDrive for Business 计划 2OneDrive for Business Plan 2
  • SharePoint Online 计划 2SharePoint Online Plan 2
  • Microsoft 365 企业版 E3Microsoft 365 Enterprise E3
  • Microsoft 365 企业版 E5Microsoft 365 Enterprise E5
  • Microsoft 365 A3Microsoft 365 A3
  • Microsoft 365 A5Microsoft 365 A5
  • Microsoft 365 美国政府版 G3Microsoft 365 US Government G3
  • Microsoft 365 美国政府版 G5Microsoft 365 US Government G5
  • Microsoft 365 非营利组织版 E3Microsoft 365 E3 for nonprofit
  • Microsoft 365 非营利组织版 E5Microsoft 365 E5 for nonprofit

备注

必须先向用户分配至少一个许可证,才能增加默认 OneDrive 存储空间。You must assign at least one license to a user before you can increase the default OneDrive storage space.

如果需要为用户提供超过初始 5 TB 的云存储空间,管理员可以通过 Microsoft 技术支持打开事例以申请额外的存储空间。When you need cloud storage for individual users beyond the initial 5 TB, admins can open a case with Microsoft technical support to request it. 额外云存储空间的授予方式如下:Additional cloud storage will be granted as follows:

  • 如果用户已使用 5TB 存储空间的至少 90% 容量,Microsoft 最多会将 OneDrive 中的默认存储空间增加到每用户 25 TB(如有需要,管理员可以设置更低的每用户存储空间限制)。When a user has filled their 5 TB of OneDrive storage to at least 90% capacity, Microsoft will increase your default storage space in OneDrive to up to 25 TB per user (admins may set a lower per user limit if they want to).

  • 对于已使用 25 TB OneDrive 存储空间的至少 90% 的任何用户,将向各个用户分配 25TB SharePoint 团队网站作为额外的云存储空间。For any user that reaches at least 90% capacity of their 25 TB of OneDrive storage, additional cloud storage will be provided as 25 TB SharePoint team sites to individual users. 联系 Microsoft 技术支持人员以获取信息和帮助。Contact Microsoft technical support for information and assistance.

要查看单个用户的存储空间和使用情况,请转至 OneDrive 同步应用中的管理存储空间To see the storage space and usage for an individual user, go to Manage storage in the OneDrive sync app. 若要查看组织中的用户使用的存储空间,请转至 Microsoft 365 管理中心的 OneDrive 使用情况报表To see how much storage users across the organization are using, go to the OneDrive usage report in the Microsoft 365 admin center.

支持的用途Supported uses

OneDrive 存储空间是以每用户为单位进行预配,旨在满足各个用户的需求。OneDrive storage is provisioned on a per user basis and is designed to serve the needs of individual users.

不支持存储除各个用户的工作文件以外的其他数据(包括系统备份以及部门和组织级别数据),也不支持将每用户许可证分配给机器人、部门或其他非人为实体。Storage of data other than an individual user's work files, including system back-ups and departmental and organizational level data, is not supported, nor is the assignment of a per user license to a bot, department, or other non-human entity. 若要执行更高级的内容管理和协作(包括跨团队或组织存储和管理文件、通信和 Intranet 网站),SharePoint 是最佳解决方案。SharePoint is the best solution for more advanced content management and collaboration, including storing and managing files, communications, and intranet sites across a team or organization.

OneDrive 限制OneDrive limits

要了解文件和同步限制,请参阅 SharePoint 限制无效的文件名称和文件类型To learn about file and sync limits, see SharePoint limits and Invalid file names and file types.

请注意,对于单个用户包含无限云存储空间的计划,非存储功能可能会有限制。For plans that include unlimited cloud storage for individual users, note that limits may apply on non-storage features.

同步功能Sync features

计划中包含 OneDrive 的任何人都可以使用 OneDrive 同步应用,除非其 IT 部门明确禁用它。Anyone whose plan includes OneDrive can use the OneDrive sync app unless their IT department explicitly disables it. 要安装最新同步应用,请转至 OneDrive 下载页面To install the latest sync app, go to the OneDrive download page.

除非另外说明,否则以下功能可在包含 OneDrive 的所有计划以及所有 OneDrive 独立计划中使用:Unless otherwise noted, the following features are available across all plans that include OneDrive, and all OneDrive standalone plans:

共享和协作功能Sharing and collaboration features

除非另外说明,否则以下功能可在包含 OneDrive 的所有计划以及所有 OneDrive 独立计划中使用:Unless otherwise noted, the following features are available across all plans that include OneDrive, and all OneDrive standalone plans:

Web 功能Web features

除非另外说明,否则以下功能可在包含 OneDrive 的所有计划以及所有 OneDrive 独立计划中使用:Unless otherwise noted, the following features are available across all plans that include OneDrive, and all OneDrive standalone plans:

移动功能Mobile features

除非另外说明,否则以下功能可在包含 OneDrive 的所有计划以及所有 OneDrive 独立计划中使用:Unless otherwise noted, the following features are available across all plans that include OneDrive, and all OneDrive standalone plans:

IT 管理、安全性和合规性功能IT admin, security, and compliance features

要了解这些功能,请参阅 SharePoint 服务说明For info about these features, see the SharePoint service description.