Provide support - Get the customer service requests by ID

Service:

Partner Center Rest

API Version:

v1

获取特定的服务请求

GET https://api.partnercenter.microsoft.com/v1/customers/{customer_id}/servicerequests/{service_request_id}

URI 参数

名称	在	必需	类型	说明
customer_id	path	True	string	与服务请求关联的客户的租户 ID
service_request_id	path	True	string	服务请求票证的 ID

响应

名称	类型	说明
200 OK	ServiceRequest	成功 Media Types: "text/plain", "application/json", "text/json"
404 Not Found	ProblemDetails	未找到 Media Types: "text/plain", "application/json", "text/json"
Other Status Codes	ProblemDetails	错误 Media Types: "text/plain", "application/json", "text/json"

定义

名称	说明
BookingAppointment
DateTimeTimeZone
FileInfo
ProblemDetails
ResourceAttributes
ServiceRequest
ServiceRequestAdditionalInfo
ServiceRequestContact
ServiceRequestNote
ServiceRequestOrganization
ServiceRequestSeverity
ServiceRequestStatus

BookingAppointment

名称	类型	说明
customerEmailAddress	string	customerEmailAddress
customerName	string
customerPhone	string
end	DateTimeTimeZone
notes	string
serviceRequestId	string
start	DateTimeTimeZone

DateTimeTimeZone

名称	类型	说明
dateTime	string
timeZone	string

FileInfo

名称	类型	说明
comment	string
extensionType	string
fileNameWithoutExtension	string
fileSize	integer
id	string
location	string

ProblemDetails

名称	类型	说明
detail	string
instance	string
status	integer
title	string
type	string

ResourceAttributes

名称	类型	说明
etag	string
objectType	string

ServiceRequest

名称	类型	说明
additionalInfo	ServiceRequestAdditionalInfo[]
appointment	BookingAppointment
attributes	ResourceAttributes
countryCode	string
createdDate	string
creationChannel	string
description	string
emailCcList	string[]
fileLinks	FileInfo[]
id	string
lastClosedDate	string
lastModifiedDate	string
lastUpdatedBy	ServiceRequestContact
newNote	ServiceRequestNote
notes	ServiceRequestNote[]
organization	ServiceRequestOrganization
primaryContact	ServiceRequestContact
productId	string
productName	string
severity	ServiceRequestSeverity
status	ServiceRequestStatus
supportTopicDescription	string
supportTopicId	string
supportTopicName	string
title	string

ServiceRequestAdditionalInfo

名称	类型	说明
payLoad
type	string

ServiceRequestContact

名称	类型	说明
contactId	string
email	string
firstName	string
lastName	string
organization	ServiceRequestOrganization
phoneNumber	string
preferredContactMethod	string

ServiceRequestNote

名称	类型	说明
createdByName	string
createdDate	string
text	string
updatedByName	string

ServiceRequestOrganization

名称	类型	说明
id	string
name	string
phoneNumber	string

ServiceRequestSeverity

名称	类型	说明
0	Integer
1	Integer
2	Integer
3	Integer

ServiceRequestStatus

名称	类型	说明
0	Integer
1	Integer
2	Integer
3	Integer