设置源:BoxSetting up your source: Box

Box 常见问题解答Box FAQ

我们是否应禁用 Box 帐户?Should we disable our Box accounts?

禁用员工对其 Box 的访问权限可在迁移完成后降低其访问数据的风险。Disabling employee access to their Box accounts mitigates any risk of them accessing data after the migration takes place.

这种做法:This practice:

  1. 将其 Box 帐户保留几周,然后再删除。Keeps their Box accounts for a few weeks before deleting them.
  2. 使其 Box 数据以只读格式提供。Keeps their Box data available in read-only format.

考虑员工的需求和最适合团队的情况。Think of your employees' needs and what works best for the team.

Box Notes 会发生什么情况?What happens to Box Notes?

我们的应用会自动将 Box Notes 转换为 Word 文档。Our app will automatically convert Box Notes to Word Document.

锁定的文件Locked files

我们会自动解锁锁定的 Box 文件并进行下载。We automatically unlock locked Box files and download them.

执行此操作后,文件保持解锁状态,因此如果想要重新锁定文件,必须直接从 Box 进行此操作。The file(s) remain unlocked after this process, so if you want to re-lock the files, you must do so from Box directly.

禁用电子邮件通知Disable email notifications

在 Box 中,有一些设置可在针对用户自己的内容进行下载时通知用户。In Box, there are settings to notify users when downloads occur for content they own. 在迁移期间,这可能会等同于垃圾邮件,因为我们的应用会下载所有文件。This can equate to spam during a migration because our app downloads all their files.

作为 Box 管理员登录时,请从以下位置禁用此设置:https://app.box.com/master/settings/notificationWhen logged in as a Box admin, disable this setting from: https://app.box.com/master/settings/notification

禁用下载 Box

Box 数据报告Box data reporting

我们发现 Box 在报告其服务中的存储配额时偶尔会出现问题。We've found that Box occasionally has hiccups with reporting storage quotas in their service. 如果发现我们报告的内容与 Box 仪表板和/或报告通知你的内容之间存在差异,则必须与他们的支持团队联系,并要求他们刷新/重新计算帐户中的存储配额(通常,你需要将其升级到其一级支持之外)。If you discover that there is a discrepancy between what we are reporting and what Box's dashboard and/or reporting informs you, you must contact their support team and ask them to refresh/recalculate the storage quotas on your account (frequently, you need to escalate this beyond their first-level support).

有关此问题的详细信息,请参阅 此处此处For more info about this issue, see here and here.

授权 Box(共同管理员)Authorizing Box (Co-Admin)

以管理员身份或共同管理员身份授权 Box 非常简单。Authorizing Box as an Administrator or a Co-Administrator is straightforward. 若要授权或添加多用户 Box 帐户作为连接器,请按照以下简单步骤操作:To authorize or add a Multi-User Box account as a connector, follow these simple steps:

  1. 导航到 将 Mover 添加为自定义应用程序Navigate to Add Mover as a Custom Application.

    自定义应用

  2. 选择“授权新应用”。Select Authorize New App.

    Box 共同管理员授权

  3. 输入 API 密钥:7ypzdr66s3m80h3hutop34u7yml8928xEnter the API Key: 7ypzdr66s3m80h3hutop34u7yml8928x

  4. 选择“下一步”。Select Next.

    Box 共同管理员授权 2

  5. 在新窗口中,选择“授权”以授权我们的应用。In the new window, select Authorize to authorize our app.

    Box 共同管理员授权 3

  6. 在 Mover 应用中,返回到“转移向导”,然后选择“授权新连接器”。In the Mover app, return to the Transfer Wizard, and select Authorize New Connector.

    清除身份验证

  7. 在“连接器”列表中,找到“Box(共同管理员)”。In the Connector list, find Box (Co-Admin).

  8. 选择“授权”。Select Authorize.

    Box 共同管理员连接器列表

    此时将打开一个新窗口(选项卡)。A new window (tab) opens.

  9. 命名 连接器 Name your Connector .

    Box 共同管理员名称连接器

  10. 再次选择“授权”。Select Authorize again.

  11. 如果尚未登录,则可以使用 Box 凭据或 SSO 帐户授予访问权限。If you are not logged in, to grant access, you can use either your Box credentials, or a SSO account.

    登录以授予对 Box 的访问权限

  12. 若要授予应用对 Box 帐户的访问权限,请选择“允许”。To grant our app access to your Box account, select Allow.

    授予对 Box 的访问权限

现在,你应使用共同管理员身份验证连接到 Box!You should now be connected to Box with Co-Admin authorization!

排查 Box(共同管理员)连接器故障Troubleshooting a Box (Co-Admin) connector

应用权限:贵组织可能会默认禁用所有应用。App Permissions: Your organization may default all apps to disabled. 请参阅以下有关如何确保已启用应用的快速指南。See the following quick guide about how to ensure our app is enabled.

  1. 在“企业设置”下,导航到“应用”。Under Enterprise Settings, navigate to Apps. 下面是一个快捷链接: https://app.box.com/master/settings/appsHere is a shortcut link: https://app.box.com/master/settings/apps

    企业设置

  2. 在“推荐的应用”部分中,确保选中“仅对默认添加的第三方应用启用”。In the Recommended Apps section, ensure "Enable for 3rd party apps that are Added by Default only" is checked.

    Box 第三方设置

  3. 在“单独的应用程序控件”下,导航到我们的应用。Under Individual Application Controls, navigate to our app.

  4. 选择“可用”。Select Available.

    企业应用可用

Box 权限要求Box permission requirements

我们的应用需要 管理员共同管理员 进行授权。For authorization, our app requires an Administrator or Co-Administrator. 下表列出了我们需要的范围:The following table lists the scopes we require:

权限Permission (详细信息)允许我们的应用...(Details) Allows our app to...
读取和写入存储在 Box 中的所有文件和文件夹Read and write all files and folders stored in Box 在 Box 中读取、创建、更新和覆盖数据。Read, create, update, and overwrite data in Box.
管理企业版Manage Enterprise 管理在授权 Box 目录中找到的任何数据。Manage any data found in the authorized Box directory.
管理员可代表用户拨打电话Admin can make calls on behalf of Users 授予应用权限,代表用户帐户与 Box 服务器联系。Grants permission for our app to contact Box servers on behalf of users' accounts.
管理员或共同管理员可调用企业中的任何内容Admin or co-admin can make calls for any content in their enterprise 授予应用权限,让它代表管理员或共同管理员联系 Box 服务器,以了解在企业 Box 目录中发现的任何数据。Grants our app permission to contact Box servers on behalf of administrators or co-administrators regarding any data found in your business's Box directory.

删除应用访问权限Removing app access

删除或禁用用于授权 Box(共同管理员)的帐户不会删除应用对 Box 的访问权限。Deleting or disabling the account used to Authorize Box (Co-Admin) does not remove our app's access to Box.

若要删除应用对 Box 的访问权限,请执行以下操作:To remove our app's access to Box:

  1. 在“Box 管理员控制台”的“企业设置”下,导航到“应用”面板。On the Box Admin Console, under Enterprise Settings, navigate to the Apps panel.

    • 向下滚动到“自定义应用程序”。Scroll down to Custom Applications.

    • 选择“...”,然后在下拉菜单中,选择“禁用应用授权”。Select ..., and in the dropdown menu, select Disable app authorization.

    删除 Box 访问权限

    备注

    若要删除自定义应用,必须联系 Box。To delete a custom app, you must contact Box.

连接源 Box 帐户Connecting your source Box account

如果你在授权源后尚未连接,请选择“Box”,然后加载连接器。If you are not already connected after you have authorized your source, select Box, and load the connector. 此时将出现一个图标,显示正在迁移的用户数。An icon appears, and shows you how many users you are migrating.

执行选择 box 源