在 Skype for Business Server 中部署紧急服务Deploy emergency services in Skype for Business Server

在 Skype for Business Server 企业语音 中部署 E9-1-1。Deploy E9-1-1 in Skype for Business Server Enterprise Voice. 包括先决条件和部署过程清单。Includes prerequisites and deployment process checklist.

增强型 9-1-1 (E9-1-1) 是一项紧急通知功能,将呼叫者的电话号码与市政地址或街道地址关联。Enhanced 9-1-1 (E9-1-1) is an emergency notification feature that associates the calling party's telephone number with a civic or a street address. 使用此信息,公共安全应答点 (PSAP) 可以迅速向需要帮助的呼叫者提供紧急服务。Using this information, the Public Safety Answering Point (PSAP) can immediately dispatch emergency services to the caller in distress.

为了支持 E9-1-1,Skype for Business Server 必须能够正确地将位置与客户端关联,并确保此信息用于将紧急呼叫路由到最近的 PSAP。To support E9-1-1, Skype for Business Server must be able to correctly associate a location with a client and to make sure that this information is used to route the emergency call to the nearest PSAP.

E9-1-1 的部署先决条件Deployment Prerequisites for E9-1-1

在部署 E9-1-1 之前,必须已部署 Skype for Business Server 内部服务器,包括中央管理存储、前端池或 Standard Edition 服务器。Before you deploy E9-1-1, you must already have deployed your Skype for Business Server internal servers, including a Central Management store, a Front End pool or a Standard Edition server. 还必须部署一台或多台中介服务器(独立服务器或与前端服务器并排)。You must also deploy one or more Mediation Servers, either standalone or collocated with Front End Servers. 此外,E9-1-1 部署需要指向已认证 E9-1-1 服务提供商的 SIP 中继或指向公用电话交换网 (PSTN) 的紧急位置标识号 (ELIN) 网关。In addition, an E9-1-1 deployment requires a SIP trunk to a qualified E9-1-1 service provider or an Emergency Location Identification Number (ELIN) gateway to your public switched telephone network (PSTN).

部署过程Deployment Process

下表概述了 E9-1-1 部署过程。The following table provides an overview of the E9-1-1 deployment process.

阶段Phase 步骤Steps RolesRoles 部署文档Deployment documentation
配置语音用法、路由和中继配置Configure voice usages, routes, and trunk configurations
1. 创建新的 PSTN 用法记录。1. Create a new PSTN usage record. 这与位置策略中的“PSTN 用法”设置所用的名称相同。This is the same name that is used for the PSTN Usage setting in the location policy.
2. 创建语音路由或将语音路由分配给在上一步中创建的 PSTN 用法记录,然后将网关属性指向 E9-1-1 SIP 中继或 ELIN 网关。2. Create or assign a voice route to the PSTN usage record created in the previous step and then point the gateway attribute to the E9-1-1 SIP trunk or ELIN gateway.
3. 对于 SIP 中继 E9-1-1 服务提供商,设置通过 SIP 处理 E9-1-1 呼叫的中继,以使用 Set-CsTrunkConfiguration -EnablePIDFLOSupport cmdlet 传递 PIDF-LO 数据。3. For a SIP trunk E9-1-1 service provider, set the trunk that will be handling E9-1-1 calls over the SIP to pass PIDF-LO data by using the Set-CsTrunkConfiguration -EnablePIDFLOSupport cmdlet.
4. 或者,对于 SIP 中继 E9-1-1 服务提供商,为 E9-1-1 服务提供商的 SIP 中继未处理的呼叫创建或分配本地 PSTN 路由。4. Optionally, for a SIP trunk E9-1-1 service provider, create or assign a local PSTN route for calls that are not handled by the E9-1-1 service provider's SIP trunk. 如果与 E9-1-1 服务提供商的连接不可用,将使用此路由。This route will be used if the connection to the E9-1-1 service provider is not available. 如果受 E9-1-1 服务提供商支持,则向网关分配一个中继配置规则,以便将 911 拨号字符串转换为国家和/或地区紧急呼叫响应中心 (ECRC) 的外线直拨分机 (DID) 号码。If supported by your E9-1-1 service provider, assign a trunk configuration rule to the gateway that translates the 911 dial string into the direct inward dialing (DID) number of the national/regional Emergency Call Response Center (ECRC).
CSVoiceAdminCSVoiceAdmin
在 Skype for Business Server 中配置 E9-1-1 语音路由Configure an E9-1-1 voice route in Skype for Business Server
创建位置策略,并将其分配给用户和子网Create location policies and assign them to users and subnets
1. 查看全局位置策略。1. Review the global location policy.
2. 创建具有用户级别范围的位置策略;或者,如果组织具有多个具有不同的紧急用法的站点,则创建具有网络级别范围的位置策略。2. Create a location policy with a user-level scope; or, if the organization has more than one site with different emergency usages, create a location policy with a network-level scope.
3. 将位置策略分配给网络站点。3. Assign the location policy to network sites.
4. 将相应的子网添加到网络站点。4. Add the appropriate subnets to the network site.
5. (可选) 将位置策略分配给用户策略。5. (Optional) Assign the location policy to user policies.
CSVoiceAdminCSVoiceAdmin
CSLocationAdmin(创建位置策略除外)CSLocationAdmin (except for creating Location Policies)
在 Skype for Business Server 中创建位置策略Create location policies in Skype for Business Server
在 Skype for Business Server 中向网络站点添加位置策略Add a location policy to a network site in Skype for Business Server
将子网与网络站点关联Associate a subnet with a network site
配置位置数据库Configure the location database
1. 使用网络元素到位置的映射填充数据库。1. Populate the database with a mapping of network elements to locations.
2. 对于 ELIN 网关,将 ELIN 添加到 <CompanyName> 列。2. For ELIN gateways, add the ELINs to the <CompanyName> column.
3. 配置与 E9-1-1 服务提供商的连接以验证地址。3. Configure the connection to the E9-1-1 service provider for validating addresses.
4. 使用 E9-1-1 服务提供商验证地址。4. Validate the addresses with the E9-1-1 service provider.
5. 发布更新的数据库。5. Publish the updated database.
6. 对于 ELIN 网关,将 ELIN 上载到 PSTN 运营商的自动位置标识 (ALI) 数据库中。6. For ELIN gateways, upload the ELINs to your PSTN carrier's Automatic Location Identification (ALI) database.
CSVoiceAdminCSVoiceAdmin
CSLocationAdminCSLocationAdmin
在 Skype for Business Server 中配置位置数据库Configure the location database in Skype for Business Server
配置高级功能(可选)Configure Advanced Features (optional)
1. 配置 SNMP 应用程序的 URL。1. Configure the URL for the SNMP application.
2. 配置辅助位置信息服务位置的 URL。2. Configure the URL for the location of the Secondary Location Information service.
CSVoiceAdminCSVoiceAdmin
在 Skype for Business Server 中配置 SNMP 应用程序Configure an SNMP application in Skype for Business Server
在 Skype for Business Server 中配置辅助位置信息服务Configure a secondary Location Information service in Skype for Business Server