规划会议客户端 (Web 应用和会议应用)Plan for Meetings clients (Web App and Meetings App)

摘要: 在规划 Skype for business 服务器时, IT 专业人员应查看 skype for business Web 应用和 Skype 会议应用的支持要求。Summary: IT Professionals should review the support requirements for the Skype for Business Web App and Skype Meetings App while planning for Skype for Business Server. 本文不适合这些应用的用户。This article is not intended for the users of these apps.

一旦你实施了 Skype for Business 服务器, 你的组织的用户可能会在部署过程中安装 Skype for business 客户端。Once you've implemented Skype for Business Server, your organization's users will presumably have the Skype for Business client installed as part of the deployment process.

稍后, 这些用户可能会创建会议并邀请来自组织外部的用户, 并且这些会议被邀请者可能没有任何版本的 Skype for Business 客户端。Later on, those users may create meetings and invite users from outside the organization, and those meeting invitees may not have any version of the Skype for Business client. 当这些用户单击会议邀请的 URL 时, 将检测到缺少客户端, 并且不需要 Skype for business 客户端的被邀请者将被要求下载并安装一个轻型的会议客户端, 以便他们可以加入会议。When those users click the URL for the meeting invite, the lack of a client will be detected and the invitee without a Skype for Business client will be asked to download and install a lightweight, meetings-only client so they can join the meeting.

备注

Skype for business Web 应用和 Skype 会议应用仅在尝试登录会议而没有 Skype for business 时才可用。The Skype for Business Web App and Skype Meetings App are only available when trying to log in to a meeting without having Skype for Business. 这些应用的用户帮助是https://aka.ms/smahelpUser help for these apps is at https://aka.ms/smahelp.

备注

不能预安装 Skype for business Web 应用或 Skype 会议应用, 但智能手机平板电脑用户可能能够安装可用于出席会议的廉价移动客户端。You can't pre-install either the Skype for Business Web App or Skype Meetings App, but smart phone and tablet users may be able to install inexpensive mobile clients they can use to attend meetings.

默认情况下, 主持会议的服务器将引导用户下载并安装 Skype for Business Web 应用以加入会议。By default, the server hosting the meeting will direct the user to download and install Skype for Business Web App to join the meeting. Skype for Business Web 应用存储在前端服务器上, 并发送给会议与会者。The Skype for Business Web App is stored on the Front End Server and gets sent to the meeting attendee.

对于 Skype for Business 服务器, Skype 会议应用 (在 Windows 上) 和 Mac 版 Skype for business (Mac) 可作为从 CU5 开始的 Skype for business Web 应用的替换内容, 但提供替换应用需要额外的配置在 "启用 Skype 会议应用" 中介绍了如何替换 skype For Business Web 应用 (可选)For Skype for Business Server, Skype Meetings App (on Windows) and Skype for Business for Mac (on Mac) are available as replacements for Skype for Business Web App beginning with CU5, but providing the replacement apps requires the additional configuration described in Enable Skype Meetings App to replace Skype for Business Web App (Optional). 如果启用 Skype 会议应用和 Mac 版 Skype for business, 用户将从 Office 365 内容交付网络 (CDN) 下载最新版本的应用, 而不是从 Skype for business 服务器下载。If Skype Meetings App and Skype for Business for Mac are enabled, users will download the latest version of the apps from the Office 365 Content Delivery Network (CDN) rather than from your Skype for Business server. 对于 Skype for Business Server 2019, 使用 Skype 会议应用和 Mac 版 Skype for business 是唯一的选择。For Skype for Business Server 2019, using Skype Meetings App and Skype for Business for Mac is the only option.

Skype 会议应用提供简化的浏览器体验, 可用于下载和安装应用和加入会议, 包括针对 Internet Explorer 用户的一键式加入。Skype Meetings App offers a simplified browser experience for downloading and installing the app and joining meetings, including one-click join for users of Internet Explorer. Skype 会议应用在可靠性和会议体验方面还具有许多对 Skype for Business Web 应用的改进。Skype Meetings App also has many improvements over the Skype for Business Web App for reliability and the meeting experience.

备注

从 Skype for Business Server 2015 CU5 或更高版本, 使用 Skype for Business Online 保留的会议将不再向 clientless 用户发送 Skype for business Web 应用, 他们将改为发送 Skype 会议应用 (Windows) 或 Mac 版 Skype for business (Mac 版)。As of Skype for Business Server 2015 CU5 or later, meetings held using Skype for Business Online will no longer send a clientless user the Skype for Business Web App, they will instead be sent Skype Meetings App (on Windows) or Skype for Business for Mac (on Mac). 从 Skype for Business Server 2015 CU5 或更高版本, 如果你启用 Skype 会议应用来替换 skype For Business Web 应用 (可选), clientless 用户将收到 Skype 会议应用或 Mac 版 skype for business, 而不是 skype For Business web 应用。As of Skype for Business Server 2015 CU5 or later, if you Enable Skype Meetings App to replace Skype for Business Web App (Optional), clientless users will be sent Skype Meetings App or Skype for Business for Mac instead of Skype for Business Web App.

软件要求Software requirements

若要使用 Skype for Business Web 应用, 用户必须具有以下受支持的操作系统和浏览器组合之一。To use the Skype for Business Web App, a user must have one of the following supported operating system and browser combinations.

适用于 Skype for Business Web 应用的操作系统和最低浏览器支持Operating System and minimum browser support for Skype for Business Web App

操作系统Operating system EdgeEdge 32-和64位 Internet Explorer 11 或更高版本32- and 64-bit Internet Explorer 11 or later 32-和64位 Internet Explorer 10 或更高版本32- and 64-bit Internet Explorer 10 or later 32-和64位 Internet Explorer 9 或更高版本32- and 64-bit Internet Explorer 9 or later 32和64位的 Safari 6.2.8 版本-11. X32- and 64-bit Version of Safari 6.2.8 - 11.X 32-和64位版本的 Chrome 18. X 或更高版本32- and 64-bit Version of Chrome 18.X or later
Windows 10Windows 10
Yes
Yes
不适用N/A
不适用N/A
不适用N/A
是 ❸Yes ❸
Windows 8.1 ❶Windows 8.1 ❶
不适用N/A
Yes
不适用N/A
不适用N/A
不适用N/A
是 ❸Yes ❸
Windows 8 (基于 Intel) ❶Windows 8 (Intel based) ❶
不适用N/A
不适用N/A
Yes
不适用N/A
不适用N/A
是 ❸Yes ❸
带有 SP1 的 Windows 7 ❷Windows 7 with SP1 ❷
不适用N/A
Yes
No
No
不适用N/A
是 ❸Yes ❸
Windows Server 2008 R2 SP1 ❷Windows Server 2008 R2 with SP1 ❷
不适用N/A
Yes
Yes
Yes
不适用N/A
是 ❸Yes ❸
macOS 10.8 及更高版本 (基于 Intel) ❷macOS 10.8 and later (Intel-based) ❷
不适用N/A
不适用N/A
不适用N/A
不适用N/A
Yes
Yes

❶ Skype for Business Web 应用浏览器插件需要特定共享插件才能使用基于计算机的语音、视频、共享和查看正在进行的屏幕共享和其他功能。❶ The Skype for Business Web App browser plug-in requires a specific sharing plugin to use computer-based voice, video, sharing, and viewing of ongoing screen sharing and other features. 会议与会者可以选择在加入会议时安装共享插件, 也可以在他们启动其中一个功能时提供安装共享插件。A meeting attendee is given the option to install the sharing plug-in either when they join the meeting or when they initiate one of these features. 在 Windows 8 和 Windows 8.1 上, 只有在运行桌面版 Internet Explorer 10 或 Internet Explorer 11 时, 才可以安装共享插件。On Windows 8, and Windows 8.1, the sharing plug-in can be installed only if you're running Internet Explorer 10 or Internet Explorer 11 for the desktop. 这些功能在非桌面版本的 Internet Explorer 10 和11中不可用。These features are not available with non-desktop versions of Internet Explorer 10 and 11. 请注意, 不再支持 Firefox 和 Safari 版本12.0 及更高版本。Note that Firefox and Safari version 12.0 and later is no longer supported.

❷ 在支持的 Windows 7、Windows Server 2008 R2 和 Macintosh 操作系统上, 所有功能均可用, 包括基于计算机的语音、视频、应用程序查看、应用程序共享、桌面查看和桌面共享。❷ On supported Windows 7, Windows Server 2008 R2, and Macintosh operating systems, all features are available including computer-based voice, video, application viewing, application sharing, desktop viewing, and desktop sharing. 若要使用这些功能, 必须在出现提示时安装插件。To use these features, you must install a plug-in when prompted. 请注意, Mac OS X 版本10.7 已不再受支持。Note that Mac OS X version 10.7 is no longer supported.

从 Windows 上的 Chrome 访问 Web 应用 ❸ 将启动一个小程序, 该程序将在嵌入式 Internet Explorer 框架中加载 Web 应用。❸ Accessing the Web App from Chrome on Windows will launch a small program which loads the Web App in an embedded Internet Explorer frame. 此程序需要安装支持的 Internet Explorer 版本之一, 才能正确加载 Web 应用。This program requires one of the supported versions of Internet Explorer be installed for the Web App to load properly.

备注

Office 365 用户可以将 Internet Explorer 10 或更高版本与 Skype for Business 配合使用。Office 365 users can use Internet Explorer 10 or later with Skype for Business.

Skype 会议应用Skype Meetings App

Skype 会议应用在计算机上以应用运行, 使用 Windows 10、Windows 8.1、Windows 8、Windows 7、32-和64位 Internet Explorer 11 或更高版本安装了 Internet Explorer 11 或更高版本。Skype Meetings App runs as an app on computers using Windows 10, Windows 8.1, Windows 8, Windows 7, with 32- and 64-bit Internet Explorer 11 or later installed.

有关任何其他依赖项, 请参阅Skype 会议应用的受支持平台For any other dependencies, refer to Supported platforms for Skype Meetings App

Mac 版 Skype for BusinessSkype for Business for Mac

Mac 版 Skype for business 在使用 macOS 版本10.8 或更高版本的计算机上运行。Skype for Business for Mac runs on computers using macOS version 10.8 or later.

硬件要求Hardware requirements

计算机硬件要求由操作系统和浏览器确定。Computer hardware requirements are determined by the operating system and browser. 语音和电话功能需要麦克风和扬声器、带麦克风的耳机或者与计算机的同等设备。Voice and telephony features require a microphone and speakers, headset with microphone, or equivalent device compatible with the computer. 视频功能需要与计算机兼容的视频设备。Video features require a video device compatible with the computer. 有关视频硬件支持和预期视频质量的详细信息, 请参阅Skype For business 客户端视频解决方案For detailed information about video hardware support and expected video quality, see Skype for Business client video resolutions.

网络要求Network requirements

如果 Skype for business Web 应用或 Skype 会议应用的用户遇到会议连接问题, 则其组织的网络基础结构没有配置为支持 Office 365, 如Office 365 url 和 IP 地址范围中所述。If a user of Skype for Business Web App or Skype Meetings App experiences meeting connection issues, chances are their organization's network infrastructure is not configured to support Office 365 as described in Office 365 URLs and IP address ranges. 如果会议是由 Skype for Business Online 或 Skype for business 服务器的用户创建的, 则会出现这种情况。This is the case whether the meeting was created by a user of Skype for Business Online or Skype for Business Server.

如果用户在未配置为 "已描述" 的网络上, 则许多应用功能可能会也可能不起作用, 并且他们可能无法连接到会议。If the user is on a network not configured as described, many app features may or may not work and they may not be able to connect to the meeting at all.

支持的会议功能Supported Meetings features

此表比较了 Skype for business 客户端、Skype for business Web 应用、Skype 会议应用和 Lync Web App 的用户可用的会议功能。This table compares the Meetings features available to users of the Skype for Business client, Skype for Business Web App, Skype Meetings App, and Lync Web App. 出于功能比较目的, 列出了 lync Web App: 仅当会议托管在 Lync 2013 服务器上时, 用户才会下载并使用 Lync Web App。Lync Web App is listed for feature comparison purposes: a user would only be downloading and using Lync Web App if the meeting was hosted on a Lync 2013 server.

特性/功能Feature/capability Skype for Business 2016 或2019客户端Skype for Business 2016 or 2019 client Mac 版 Skype for business 客户端Skype for Business on Mac client Skype 会议应用Skype Meetings App Skype for Business Web AppSkype for Business Web App Lync Web AppLync Web App
添加计算机音频Add computer audio
✔ (需要插件)✔ (requires plug-in)
✔ (需要插件)✔ (requires plug-in)
✔ (需要插件)✔ (requires plug-in)
添加视频Add video
✔ (需要插件)✔ (requires plug-in)
✔ (需要插件)✔ (requires plug-in)
✔ (需要插件)✔ (requires plug-in)
为经过身份验证的参与者将音频切换到手机Switch audio to a phone for authenticated participants
为来宾参与者将音频切换到电话Switch audio to a phone for guest participants
查看多方视频(库视图)View multiparty video (gallery view)
基于视频的屏幕共享Video-based screen sharing

✔ (仅查看)✔(View-only)
使用会议中演示者控件Use in-meeting presenter controls
访问详细的会议名单Access detailed meeting roster
参与多方 IMParticipate in multiparty IM
发送高重要性 IM 消息Set IM messages as high importance
共享桌面(如果已启用)Share the desktop (if enabled)
✔ (需要插件)✔ (requires plug-in)
✔ (需要插件)✔ (requires plug-in)
✔ (需要插件)✔ (requires plug-in)
共享程序(如果已启用)Share a program (if enabled)
✔ (仅限 Windows, 需要插件)✔(On Windows only; requires plug-in)
✔ (仅限 Windows, 需要插件)✔(On Windows only; requires plug-in)
✔ (仅限 Windows, 需要插件)✔(On Windows only; requires plug-in)
控制其他用户的共享桌面或程序Take control of another user's shared desktop or program
✔ (仅在 Windows 上 ❶; 需要插件)✔ (❶ On Windows only; requires plug-in)
✔ (仅在 Windows 上 ❶; 需要插件)✔ (❶ On Windows only; requires plug-in)
✔ (仅在 Windows 上 ❶; 需要插件)✔ (❶ On Windows only; requires plug-in)
让其他用户获得共享桌面或程序的控制权Let another user take control of your shared desktop or program
添加匿名参与者(如果已启用)Add anonymous participants (if enabled)
按姓名邀请参与者Invite participants by name
通过电话号码邀请参与者Invite participants by phone number
通过电子邮件邀请参与者Invite participants by email
使用电话拨入式音频会议Use dial-in audio meetings
✔ ❷✔ ❷ ✔ ❷✔ ❷ ✔ ❷✔ ❷ ✔ ❷✔ ❷ ✔ ❷✔ ❷
启动“立即开会”会议Initiate a Meet Now meeting
录制会议Record a meeting
添加和下载附件Add and download attachments
添加和演示 Microsoft PowerPoint 文件Add and present Microsoft PowerPoint files
导航 Microsoft PowerPoint 文件Navigate Microsoft PowerPoint files
添加和编辑 OneNote 会议笔记Add and edit OneNote meeting notes
仅编辑(不添加)Edit only (not add)
仅编辑(不添加)Edit only (not add)
仅编辑(不添加)Edit only (not add)
使用白板Use a whiteboard
发起投票Conduct polls
上载文件以与其他人共享Upload files to share with others
安排会议或电话会议Schedule a meeting or conference
Outlook 或 Skype for business Web 计划程序Outlook or Skype for Business Web Scheduler
Outlook 或 Skype for business Web 计划程序Outlook or Skype for Business Web Scheduler
Skype for Business Web 计划程序Skype for Business Web Scheduler
Skype for Business Web 计划程序Skype for Business Web Scheduler
Skype for Business Web 计划程序Skype for Business Web Scheduler
问&经理Q&A Manager
禁用与会者视频Disable attendee video
禁用会议 IMDisable meeting IM
将观众设为静音Mute audience
将每个人都设为与会者Make everyone an attendee
开通 Skype 会议直播Produce Skype Meeting Broadcast

❶ 参与者无法控制由 Skype for Business for Mac、Lync for mac 2011 或适用于 Mac 2011 用户的 Communicator 共享的桌面。❶ Participants can't control desktops that are shared by Skype for Business for Mac, Lync for Mac 2011 or Communicator for Mac 2011 users. 这也不适用于最大 OSX 上的 Skype for business Web 应用。This also won't work for Skype for Business Web App on Max OSX.

❷ Skype for business Online, 此功能需要 Microsoft PSTN 会议、Exchange 统一消息或第三方音频会议提供商。❷ For Skype for Business Online, this feature requires Microsoft PSTN Conferencing, Exchange Unified Messaging, or a 3rd party audio conferencing provider.

❸ Lync for Mac 2011 客户端无法在 Skype for Business Web 应用在会议中共享时查看 Microsoft Office 2013 PowerPoint 演示文稿。❸ The Lync for Mac 2011 client cannot view Microsoft Office 2013 PowerPoint presentations when they have been shared in a conference by the Skype for Business Web App.

已知问题和疑难解答Known issues and troubleshooting

对于最终用户, 这些应用的联机帮助随时可用。For End-users, the online help for these apps is readily available. IT 专业人员应注意以下问题:IT Professionals should be aware of the following issues:

  • 如果用户在未配置为满足网络要求的网络上, 则许多应用功能可能会也可能不起作用, 并且他们可能根本无法连接到会议。If the user is on a network not configured to meet the Network requirements, many app features may or may not work and they may not be able to connect to the meeting at all.

  • 某些用户可能有公司管理的计算机, 并且已禁用安装应用的权限。Some users may have corporate-administered computers with disabled permission to install apps. 对于这些用户, 这两个应用都是一个选项, 但智能手机平板电脑用户可能能够安装可用于出席会议的廉价移动客户端。for those users, neither app is an option, but smart phone and tablet users may be able to install inexpensive mobile clients they can use to attend meetings.

    其他安装问题也将在 "帮助" 主题中介绍。Other installation issues are also covered in the help topics.

  • 用户首次运行会议应用时, 可能会看到防火墙警告。Users may see a firewall warning the first time they run the meetings app. 系统可能会提示您打开端口以优化体验, 这可能需要在他们可能没有的计算机上拥有管理员权限。They may be prompted to open ports to optimize the experience, and this may require Admin privileges on the machine they may not have. 该应用仍应正常运行, 并且用户可以安全地拒绝打开所请求的端口。The app should still function and the user can safely decline to open the requested ports.

  • 必须在 Internet Explorer 中启用 ActiveX 而不进行筛选, 即使 IE 不是默认浏览器也是如此。You must have ActiveX enabled without filtering in Internet Explorer, even if IE is not your default browser. 在 Skype for Business Web 应用中, ActiveX 控件 (将其他功能添加到 Web 应用或其他程序的小模块) 是音频、视频和屏幕共享所必需的。In Skype for Business Web App, an ActiveX control—a small module that adds additional features to a web app or other program—is required for audio, video, and screen sharing.

  • 为了使 Skype for Business Web 应用的某些功能正常工作, 你必须允许你的浏览器将 cookie 保存在计算机或设备上。For some features of Skype for Business Web App to work correctly, you must allow your browser to save cookies on your computer or device.

  • 你可能需要在浏览器中启用 JavaScript支持, 以便某些 Skype For Business Web 应用功能能够按预期工作。You may need to turn on JavaScript support in your browser for some Skype for Business Web App features to work as expected.

AES 支持AES Support

从 Skype for Business Server 2015 CU5 不支持 ASP.NET 4.6 的 AES, 这可能会导致 Skype 会议应用无法启动。As of Skype for Business Server 2015 CU5, AES is not supported for ASP.NET 4.6 and this may cause Skype Meetings App to fail to start. 由于 ASP .net 4.5 的加密要求有更多详细信息。Cryptographic requirements due to ASP .NET 4.5 has more details.

另请参阅See also

在 Skype for Business 服务器中部署 Web 可下载的客户端Deploy Web downloadable clients in Skype for Business Server

Skype 会议应用支持的平台Supported platforms for Skype Meetings App