在组织中配置 Windows 诊断数据Configure Windows diagnostic data in your organization

适用范围Applies to

  • Windows 10 企业版Windows 10 Enterprise
  • Windows 10 教育版Windows 10 Education
  • Windows Server 2016 和更高版本Windows Server 2016 and newer

本文仅适用于 Windows 10、Windows Server、Surface Hub 和 HoloLens 诊断数据。This article applies to Windows 10, Windows Server, Surface Hub, and HoloLens diagnostic data only. 它描述了发回 Microsoft 的诊断数据的类型以及你在组织内进行管理的方式。It describes the types of diagnostic data that’s sent back to Microsoft and the ways you can manage it within your organization. Microsoft 使用该数据来快速识别并解决对其客户造成影响的问题。Microsoft uses the data to quickly identify and address issues affecting its customers.

重要

Microsoft 通过对我们收集的必需或可选数据进行分类来提高透明度Microsoft is increasing transparency by categorizing the data we collect as required or optional. Windows 10 正在更新设备以反映此新分类。在此过渡期间,基本诊断数据将重新分类为必需诊断数据,完全诊断数据将重新分类为可选诊断数据。Windows 10 is in the process of updating devices to reflect this new categorization, and during this transition Basic diagnostic data will be recategorized as Required diagnostic data and Full diagnostic data will be recategorized as Optional diagnostic data. 有关详细信息,请参阅对 Windows 诊断数据的更改部分。For more information, see Changes to Windows diagnostic data.

概述Overview

Microsoft 收集 Windows 诊断数据的目的是解决问题以及使 Windows 保持最新、安全可靠和正常运行。Microsoft collects Windows diagnostic data to solve problems and to keep Windows up to date, secure, and operating properly. 它还可以帮助我们改善 Windows 以及相关的 Microsoft 产品和服务,对于已启用定制体验设置的客户,它可以提供更多相关的提示和建议来增强 Microsoft 及第三方产品和服务的质量,从而满足客户的需求。It also helps us improve Windows and related Microsoft products and services and, for customers who have turned on the Tailored experiences setting, to provide more relevant tips and recommendations to enhance Microsoft and third-party products and services for the customer’s needs.

有关如何使用 Windows 诊断数据的更多信息,请参阅 Windows 10 中的诊断、反馈和隐私For more information about how Windows diagnostic data is used, see Diagnostics, feedback, and privacy in Windows 10.

诊断数据使用户具有话语权Diagnostic data gives users a voice

诊断数据使每一位用户在操作系统的开发和持续改进方面具有话语权。Diagnostic data gives every user a voice in the operating system’s development and ongoing improvement. 它帮助我们了解 Windows 10 和 Windows Server 在现实世界中的行为方式,重点关注用户优先级,并做出有益于消费者和企业客户的明智决定。It helps us understand how Windows 10 and Windows Server behaves in the real world, focus on user priorities, and make informed decisions that benefit both consumer and enterprise customers. 以下部分提供这些好处的实例。The following sections offer real examples of these benefits.

提高应用和驱动程序质量Improve app and driver quality

我们可以收集驱动对 Windows 和 Windows Server 进行改进的诊断数据,这将有助于进一步提升应用和设备驱动程序的质量。Our ability to collect diagnostic data that drives improvements to Windows and Windows Server helps raise the bar for app and device driver quality. 诊断数据可帮助我们快速识别并修复 Windows 上使用的应用和设备驱动程序所导致的关键可靠性和安全性问题。Diagnostic data helps us to quickly identify and fix critical reliability and security issues with apps and device drivers used on Windows. 例如,我们可以识别在使用特定版本的视频驱动程序的设备上挂起的应用,从而允许我们与应用和设备驱动程序供应商合作以快速修复问题。For example, we can identify an app that hangs on devices using a specific version of a video driver, allowing us to work with the app and device driver vendor to quickly fix the issue. 解决这些问题后会使停机时间较少、成本降低且工作效率提高。The result is less downtime and reduced costs and increased productivity associated with troubleshooting these issues.

例如,在较早版本的 Windows 10 中,某些设备上特定版本的视频驱动程序崩溃,从而导致该设备重启。For example, in an earlier version of Windows 10 there was a version of a video driver that was crashing on some devices, causing the device to restart. 我们在我们的诊断数据中检测到该问题,并立即联系生成该视频驱动程序的第三方开发人员。We detected the problem in our diagnostic data, and immediately contacted the third-party developer who builds the video driver. 通过与该开发人员合作,我们在 24 小时内向 Windows 预览体验成员提供已更新的驱动程序。Working with the developer, we provided an updated driver to Windows Insiders within 24 hours. 基于来自 Windows 预览体验成员的设备的诊断数据,我们能够验证新版本的视频驱动程序,然后在第二天将它以更新形式发布给广大用户。Based on diagnostic data from the Windows Insiders’ devices, we were able to validate the new version of the video driver and rolled it out to the broad public as an update the next day. 诊断数据帮助我们在 48 小时内就可以找到、修复和解决此问题,从而提供更好的用户体验并降低支持呼叫成本。Diagnostic data helped us find, fix, and resolve this problem in just 48 hours, providing a better user experience and reducing costly support calls.

提高最终用户工作效率Improve end-user productivity

Windows 诊断数据还可以帮助 Microsoft 进一步了解客户如何使用(或不使用)操作系统的功能和相关服务。Windows diagnostic data also helps Microsoft better understand how customers use (or do not use) the operating system’s features and related services. 我们从此数据中获取的见解将帮助我们优先考虑直接影响客户体验的工程工作。The insights we gain from this data helps us prioritize our engineering effort to directly impact our customers’ experiences. 这些示例显示了如何使用诊断数据支持 Microsoft 生成或增强功能,这可以帮助组织提高员工工作效率,同时减少呼叫支持人员的次数。These examples show how the use of diagnostic data enables Microsoft to build or enhance features which can help organizations increase employee productivity while lowering help desk calls.

  • “开始”菜单。Start menu. 用户如何更改“开始”菜单布局?How do people change the Start menu layout? 他们是否会向该菜单固定其他应用?Do they pin other apps to it? 是否有他们经常取消固定的任何应用?Are there any apps that they frequently unpin? 我们使用此数据集来调整“开始”菜单的默认布局,以更好地反映用户首次打开其设备时的期望。We use this dataset to adjust the default Start menu layout to better reflect people’s expectations when they turn on their device for the first time.

  • Cortana。Cortana. 我们使用诊断数据来监视我们的云服务的可扩展性,从而提升搜索性能。We use diagnostic data to monitor the scalability of our cloud service, improving search performance.

  • 应用程序切换。Application switching. 通过研究和观察早期版本的 Windows,发现用户很少使用 Alt+Tab 来切换应用。Research and observations from earlier Windows versions showed that people rarely used Alt+Tab to switch between apps. 在与一些用户交流后,我们了解到:他们非常喜欢该功能,并称它非常高效,但他们之前并不知道该功能的存在。After discussing this with some users, we learned they loved the feature, saying that it would be highly productive, but they did not know about it previously. 根据这一情况,我们在 Windows 10 中创建了“任务视图”按钮来使该功能更易于发现。Based on this, we created the Task View button in Windows 10 to make this feature more discoverable. 后来的诊断数据表明:该功能的使用量明显有所增加。Later diagnostic data showed significantly higher usage of this feature.

Microsoft 如何处理诊断数据How Microsoft handles diagnostic data

使用以下部分来了解有关 Microsoft 如何处理诊断数据的更多信息。Use the following sections to learn more about how Microsoft handles diagnostic data.

数据收集Data collection

根据设备上的诊断数据设置,可以通过以下方法收集诊断数据:Depending on the diagnostic data settings on the device, diagnostic data can be collected via the following methods:

  • 结构化信息的少量有效负载(称为诊断数据事件)由“已连接的用户体验和遥测”组件管理。Small payloads of structured information referred to as diagnostic data events, managed by the Connected User Experiences and Telemetry component.

  • 用于其他故障排除的诊断日志,也由“已连接用户体验和遥测”组件管理。Diagnostic logs for additional troubleshooting, also managed by the Connected User Experience and Telemetry component.

  • 故障报告和故障转储,由 Windows 错误报告管理。Crash reporting and crash dumps, managed by Windows Error Reporting.

我们在本文档后面部分提供了有关如何控制收集的数据以及这些不同类型的诊断数据中可以包含哪些数据的更多详细信息。Later in this document we provide further details about how to control what’s collected and what data can be included in these different types of diagnostic data.

数据传输Data transmission

所有诊断数据在从设备传输到 Microsoft 数据管理服务过程中都将使用 TLS 进行加密,同时使用证书固定。All diagnostic data is encrypted using TLS and uses certificate pinning during transfer from the device to the Microsoft data management services.

终结点Endpoints

下表列出了与如何管理诊断数据的收集和控制有关的终结点。The following table lists the endpoints related to how you can manage the collection and control of diagnostic data. 有关用于将数据发送回 Microsoft 的终结点的更多信息,请参阅管理 Windows 10 企业版 1903 的连接终结点For more information around the endpoints that are used to send data back to Microsoft, see Manage connection endpoints for Windows 10 Enterprise, version 1903.

Windows 服务Windows service 终结点Endpoint
已连接的用户体验和遥测Connected User Experiences and Telemetry v10.events.data.microsoft.comv10.events.data.microsoft.com

v10c.events.data.microsoft.comv10c.events.data.microsoft.com

v10.vortex-win.data.microsoft.comv10.vortex-win.data.microsoft.com
Windows 错误报告Windows Error Reporting watson.telemetry.microsoft.comwatson.telemetry.microsoft.com

watson.microsoft.comwatson.microsoft.com

umwatsonc.telemetry.microsoft.comumwatsonc.telemetry.microsoft.com

umwatsonc.events.data.microsoft.comumwatsonc.events.data.microsoft.com

*-umwatsonc.events.data.microsoft.com*-umwatsonc.events.data.microsoft.com

ceuswatcab01.blob.core.windows.netceuswatcab01.blob.core.windows.net

ceuswatcab02.blob.core.windows.netceuswatcab02.blob.core.windows.net

eaus2watcab01.blob.core.windows.neteaus2watcab01.blob.core.windows.net

eaus2watcab02.blob.core.windows.neteaus2watcab02.blob.core.windows.net

weus2watcab01.blob.core.windows.netweus2watcab01.blob.core.windows.net

weus2watcab02.blob.core.windows.netweus2watcab02.blob.core.windows.net
AuthenticationAuthentication login.live.comlogin.live.com



重要提示:此终结点用于设备身份验证。IMPORTANT: This endpoint is used for device authentication. 我们不建议禁用此终结点。We do not recommend disabling this endpoint.
联机崩溃分析Online Crash Analysis oca.telemetry.microsoft.comoca.telemetry.microsoft.com

oca.microsoft.comoca.microsoft.com

kmwatsonc.telemetry.microsoft.comkmwatsonc.telemetry.microsoft.com

*-kmwatsonc.telemetry.microsoft.com*-kmwatsonc.telemetry.microsoft.com
“设置”Settings settings-win.data.microsoft.comsettings-win.data.microsoft.com



重要提示:此终结点用于远程配置诊断相关的设置和数据收集。IMPORTANT: This endpoint is used to remotely configure diagnostics-related settings and data collection. 例如,我们使用设置终结点远程阻止将事件发回 Microsoft。For example, we use the settings endpoint to remotely block an event from being sent back to Microsoft. 我们不建议禁用此终结点。We do not recommend disabling this endpoint. 此终结点不上传 Windows 诊断数据This endpoint does not upload Windows diagnostic data

数据访问Data access

最低访问权限原则指导对 Windows 诊断数据的访问。The principle of least privileged access guides access to Windows diagnostic data. Microsoft 不会与第三方共享我们的客户的个人数据,除非客户指示或出于隐私声明中所述的有限目的。Microsoft does not share personal data of our customers with third parties, except at the customer’s discretion or for the limited purposes described in the Privacy Statement. Microsoft 可能会与包含聚合和匿名诊断数据信息的硬件制造商和第三方合作伙伴共享业务报告。Microsoft may share business reports with hardware manufacturers and third-party partners that include aggregated and deidentified diagnostic data information. 由包含隐私、法律和数据管理的内部团队作出数据共享决定。Data-sharing decisions are made by an internal team including privacy, legal, and data management.

保留Retention

Microsoft 认可并践行数据最小化。Microsoft believes in and practices data minimization. 我们力争只收集所需信息,并仅在提供服务需要该信息时或出于分析目的才存储信息。We strive to gather only the info we need and to store it only for as long as it’s needed to provide a service or for analysis. 有关数据保留时长的更多信息,请参阅 Microsoft 隐私声明中名为我们的个人数据保留的部分。For more information on how long data is retained, see the section named Our retention of personal data in the Microsoft Privacy Statement.

诊断数据设置Diagnostic data settings

有 4 个诊断数据收集设置。There are four diagnostic data collection settings. 下面各节将更详细地介绍每个设置。Each setting is described in more detail in the sections that follow.

  • 诊断数据(安全性)Diagnostic data off (Security)
  • 必需诊断数据(基本)Required diagnostic data (Basic)
  • 增强Enhanced
  • 可选诊断数据(完全)Optional diagnostic data (Full)

以下是每个设置包含的数据类型的摘要:Here’s a summary of the types of data that is included with each setting:

诊断数据(安全性)Diagnostic data off (Security) 必需(基本)Required (Basic) 增强Enhanced 可选(完全)Optional (Full)
诊断数据事件Diagnostic data events 未发送 Windows 诊断数据。No Windows diagnostic data sent. 保持设备安全、最新并按预期运行所需的最少数据。Minimum data required to keep the device secure, up to date, and performing as expected. 关于你浏览的网站、Windows 和应用的使用和执行方式以及设备活动的附加数据。Additional data about the websites you browse, how Windows and apps are used and how they perform, and device activity. 附加数据可帮助 Microsoft 为所有用户修复和改进产品和服务。The additional data helps Microsoft to fix and improve products and services for all users. 关于你浏览的网站以及 Windows 和应用的使用和执行方式的附加数据。Additional data about the websites you browse, how Windows and apps are used and how they perform. 此数据还包括有关设备活动的数据,以及增强的错误报告,这些错误报告可帮助 Microsoft 为所有用户修复和改进产品和服务。This data also includes data about device activity, and enhanced error reporting that helps Microsoft to fix and improve products and services for all users.
故障元数据Crash Metadata 不适用N/A Yes Yes Yes
故障转储Crash Dumps 不适用N/A No 仅会审转储Triage dumps only

有关故障转储的详细信息,请参阅 Windows 错误报告For more information about crash dumps, see Windows Error Reporting.
完全内存转储Full memory dumps

有关故障转储的详细信息,请参阅 Windows 错误报告For more information about crash dumps, see Windows Error Reporting.
诊断日志Diagnostic logs 不适用N/A No No Yes
数据收集Data collection 不适用N/A 100%100% 采样适用Sampling applies 采样适用Sampling applies

诊断数据关Diagnostic data off

此设置先前标记为安全性This setting was previously labeled as Security. 配置此设置时,不会从你的设备发送任何 Windows 诊断数据。When you configure this setting, no Windows diagnostic data is sent from your device. 此设置仅适用于 Windows Server、Windows 10 企业版和 Windows 10 教育版。This is only available on Windows Server, Windows 10 Enterprise, and Windows 10 Education. 如果选择此设置,则组织中的设备仍将是安全的。If you choose this setting, devices in your organization will still be secure.

备注

如果你的组织依赖于 Windows 更新,建议的最低设置为必需诊断数据If your organization relies on Windows Update, the minimum recommended setting is Required diagnostic data. 因为诊断数据处于关闭状态时不会收集任何 Windows 更新信息,所以并不会发送有关更新失败的重要信息。Because no Windows Update information is collected when diagnostic data is off, important information about update failures is not sent. Microsoft 使用此信息来修复这些失败的根源并改进我们的更新质量。Microsoft uses this information to fix the causes of those failures and improve the quality of our updates.

必需诊断数据Required diagnostic data

必需诊断数据(以前标记为基本)收集一组对于了解设备及其配置至关重要的有限数据。Required diagnostic data, previously labeled as Basic, gathers a limited set of data that’s critical for understanding the device and its configuration. 此数据可帮助识别在特定硬件或软件配置上发生的问题。This data helps to identify problems that can occur on a specific hardware or software configuration. 例如,它可以帮助确定具有特定内存量或运行特定驱动程序版本的设备上的崩溃是否更加频繁。For example, it can help determine if crashes are more frequent on devices with a specific amount of memory or that are running a specific driver version.

这是 Windows 10 教育版以及从 Windows 10 版本 1903 开始的所有桌面版的默认设置。This is the default setting for Windows 10 Education editions, as well as all desktop editions starting with Windows 10, version 1903.

必需诊断数据包括:Required diagnostic data includes:

  • 帮助了解 Windows 设备的类型以及系统中的本机和虚拟化 Windows Server 的配置和类型的基本设备数据。Basic device data that helps provide an understanding about the types of Windows devices and the configurations and types of native and virtualized Windows Servers in the ecosystem. 示例包括:Examples include:

    • 设备属性,例如相机分辨率和显示器类型Device attributes, such as camera resolution and display type
    • 电池属性,例如容量和类型Battery attributes, such as capacity and type
    • 网络属性,如网络适配器的数量、网络适配器的速度、移动运营商网络和 IMEI 号码Networking attributes, such as number of network adapters, speed of network adapters, mobile operator network, and IMEI number
    • 处理器和内存属性,如内核数量、体系结构、速度、内存大小和固件Processor and memory attributes, such as number of cores, architecture, speed, memory size, and firmware
    • 虚拟化属性,如二级地址转换 (SLAT) 支持和来宾操作系统Virtualization attribute, such as Second Level Address Translation (SLAT) support and guest operating system
    • 操作系统属性,如 Windows 版本和虚拟化状态Operating system attributes, such as Windows edition and virtualization state
    • 存储属性,如驱动器号、类型和大小Storage attributes, such as number of drives, type, and size
  • 帮助了解连接用户体验和诊断数据测组件的运行方式,其中包括已上载的事件的百分比、放弃的事件的百分比、阻止的事件百分比和上次上载时间的质量指标。Quality metrics that helps provide an understanding about how the Connected User Experiences and diagnostic data component is functioning, including % of uploaded events, dropped events, blocked events, and the last upload time.

  • 帮助 Microsoft 形成对于设备及其操作系统执行方式的基本理解的质量相关信息。Quality-related information that helps Microsoft develop a basic understanding of how a device and its operating system are performing. 一些示例为连接待机设备的设备特性、崩溃和暂停的数量以及应用状态更改详细信息(例如处理器时间和内存的使用量,以及应用的总运行时间)。Some examples are the device characteristics of a Connected Standby device, the number of crashes or hangs, and app state change details, such as how much processor time and memory were used, and the total uptime for an app.

  • 帮助了解设备或虚拟机上安装了哪些应用,并帮助识别潜在的兼容性问题的兼容性数据。Compatibility data that helps provide an understanding about which apps are installed on a device or virtual machine and identifies potential compatibility problems.

  • 帮助了解设备是否满足升级到下一操作系统版本的最低要求的系统数据。System data that helps provide an understanding about whether a device meets the minimum requirements to upgrade to the next version of the operating system. 系统信息包含内存量,以及有关处理器和 BIOS 的信息。System information includes the amount of memory, as well as information about the processor and BIOS.

  • 连接到 Windows 设备的附加设备(例如打印机或外部存储设备)的数据列表,以及这些设备是否将在升级到新的操作系统版本之后正常运行。A list of accessory device data, such as printers or external storage devices, that are connected to Windows devices and whether these devices will function after upgrading to a new version of the operating system.

  • 包括特定驱动程序活动的驱动程序数据,用于帮助确定应用和设备是否将在升级到新的操作系统版本之后正常运行。Driver data that includes specific driver activity that’s meant to help figure out whether apps and devices will function after upgrading to a new version of the operating system. 此信息有助于确定阻止问题,然后帮助 Microsoft 和我们的合作伙伴应用修补程序和改进。This can help to determine blocking issues and then help Microsoft and our partners apply fixes and improvements.

  • 有关 Microsoft Store 执行方式的信息,包括应用下载、安装和更新。Information about how the Microsoft Store performs, including app downloads, installations, and updates. 它还包括有关 Microsoft Store 启动、页面视图、暂停和恢复以及获取许可证的信息。It also includes Microsoft Store launches, page views, suspend and resumes, and obtaining licenses.

增强诊断数据Enhanced diagnostic data

备注

我们将诊断数据控件从四个更改为三个(诊断数据关必需可选),以简化你的诊断数据控件。We’re simplifying your diagnostic data controls by moving from four diagnostic data controls to three: Diagnostic data off, Required, and Optional. 对增强诊断数据级别进行更改。making changes to the enhanced diagnostic data level. 有关此更改的详细信息,请参阅对 Windows 诊断数据的更改部分。For more info about this change, see Changes to Windows diagnostic data.

关于你浏览的网站、Windows 和应用的使用和执行方式以及设备活动的增强诊断数据。Enhanced diagnostic data includes data about the websites you browse, how Windows and apps are used and how they perform, and device activity. 附加数据可帮助 Microsoft 为所有用户修复和改进产品和服务。The additional data helps Microsoft to fix and improve products and services for all users. 选择发送增强诊断数据时,将始终包含必需诊断数据,并收集以下额外信息:When you choose to send enhanced diagnostic data, required diagnostic data will always be included, and we collect the following additional information:

  • 帮助深入了解操作系统的不同方面,包括网络、Hyper-V、Cortana、存储、文件系统和其他组件的操作系统事件。Operating system events that help to gain insights into different areas of the operating system, including networking, Hyper-V, Cortana, storage, file system, and other components.

  • 从通过 Microsoft Store 下载或通过 Windows 或 Windows Server 预安装的 Microsoft 应用和管理工具(包括服务器管理器、照片、邮件和 Microsoft Edge)生成的操作系统应用事件。Operating system app events resulting from Microsoft apps and management tools that were downloaded from the Microsoft Store or pre-installed with Windows or Windows Server, including Server Manager, Photos, Mail, and Microsoft Edge.

  • 特定于某些设备(例如 Surface Hub 和 Microsoft HoloLens)的特定于设备的事件。Device-specific events that are specific to certain devices, such as Surface Hub and Microsoft HoloLens. 例如,Microsoft HoloLens 发送与全息处理单元 (HPU) 相关的事件。For example, Microsoft HoloLens sends Holographic Processing Unit (HPU)-related events.

  • 所有故障转储类型,除了堆转储和完全转储。All crash dump types, except for heap dumps and full dumps. 有关故障转储的详细信息,请参阅 Windows 错误报告For more information about crash dumps, see Windows Error Reporting.

可选诊断数据Optional diagnostic data

可选诊断数据(以前标记为完全)包含有关你的设备及其设置、功能和设备运行状况的更多详细信息。Optional diagnostic data, previously labeled as Full, includes more detailed information about your device and its settings, capabilities, and device health. 可选诊断数据还包括有关你浏览的网站、设备活动的数据,以及增强的错误报告,这些错误报告可帮助 Microsoft 为所有用户修复和改进产品和服务。Optional diagnostic data also includes data about the websites you browse, device activity, and enhanced error reporting that helps Microsoft to fix and improve products and services for all users. 选择发送可选诊断数据时,将始终包含必需诊断数据,并收集以下额外信息:When you choose to send optional diagnostic data, required diagnostic data will always be included, and we collect the following additional information:

  • 有关设备、连接性和配置的其他数据,不包括在必需诊断数据下收集的数据。Additional data about the device, connectivity, and configuration, beyond that collected under required diagnostic data.

  • 在必需诊断数据下收集的信息以外,关于操作系统和其他系统组件的运行状况的状态和日志记录信息。Status and logging information about the health of operating system and other system components beyond what is collected under required diagnostic data.

  • 应用活动,如在设备上启动的程序、运行时间以及响应输入的速度。App activity, such as which programs are launched on a device, how long they run, and how quickly they respond to input.

  • Microsoft 浏览器(Microsoft Edge 或 Internet Explorer)中的浏览器活动,包括浏览历史记录和搜索词。Browser activity, including browsing history and search terms, in Microsoft browsers (Microsoft Edge or Internet Explorer).

  • 增强错误报告,包括在系统或应用发生崩溃时收集设备的内存状态(其中可能会无意中包括某些用户内容,如在发生问题时正在使用的文件部分)。Enhanced error reporting, including the memory state of the device when a system or app crash occurs (which may unintentionally contain user content, such as parts of a file you were using when the problem occurred). 故障数据从不用于定制体验。Crash data is never used for Tailored experiences.

备注

在可选诊断数据中收集的故障转储可能会无意中包含个人数据,例如文档和网页的内存部分。Crash dumps collected in optional diagnostic data may unintentionally contain personal data, such as portions of memory from a document and a web page. 有关故障转储的详细信息,请参阅 Windows 错误报告For more information about crash dumps, see Windows Error Reporting.

管理企业诊断数据Manage enterprise diagnostic data

使用本部分的步骤配置组织中 Windows 和 Windows Server 的诊断数据设置。Use the steps in this section to configure the diagnostic data settings for Windows and Windows Server in your organization.

重要

这些诊断数据设置仅适用于被视为 Windows 操作系统一部分的组件、功能和应用。These diagnostic data settings only apply to components, features, and apps that are considered a part of the Windows operating system. 客户安装的第三方应用和其他 Microsoft 应用(如 Microsoft Office)也可能使用各自的控件收集和发送诊断数据。Third-party apps and other Microsoft apps, such as Microsoft Office, that customers install may also collect and send diagnostic data using their own controls. 你应该与你的应用供应商协作以了解其诊断数据策略,以及你可以选择加入或选择退出的方式。有关 Microsoft Office 如何使用诊断数据的详细信息,请参阅 Microsoft 365 企业应用版的隐私控制概述You should work with your app vendors to understand their diagnostic data policy, and how you can opt in or opt out. For more information on how Microsoft Office uses diagnostic data, see Overview of privacy controls for Microsoft 365 Apps for enterprise. 如果你想要控制非 Windows 诊断数据的 Windows 数据收集,请参阅管理从 Windows 操作系统组件到 Microsoft 服务的连接If you would like to control Windows data collection that is not Windows diagnostic data, see Manage connections from Windows operating system components to Microsoft services.

你可以使用已在使用的管理工具(例如组策略或 MDM)配置设备的诊断数据设置。You can configure your device's diagnostic data settings using the management tools you’re already using, such as Group Policy or MDM.

当配置管理策略时,请使用下表中的相应值。Use the appropriate value in the table below when you configure the management policy.

类别Category Value
诊断数据(安全性)Diagnostic data off (Security) 00
必需(基本)Required (Basic) 11
增强Enhanced 22
可选(完全)Optional (Full) 33

备注

如果同时设置了“计算机配置”策略和“用户配置”策略,则会使用限制性更强的策略。When both the Computer Configuration policy and User Configuration policies are set, the more restrictive policy is used.

使用组策略管理诊断数据收集Use Group Policy to manage diagnostic data collection

可使用组策略来设置你的组织的诊断数据设置:You can use Group Policy to set your organization’s diagnostic data setting:

  1. 从组策略管理控制台中,转到“计算机配置” > “管理模板” > “Windows 组件” > “数据收集和预览版”。From the Group Policy Management Console, go to Computer Configuration > Administrative Templates > Windows Components > Data Collection and Preview Builds.

  2. 双击“允许遥测”****。Double-click Allow Telemetry.

    备注

    如果组织中的设备运行的是 Windows 10 版本 1803 和更高版本,用户仍然可以使用“设置”将诊断数据设置设置为更严格的值,除非已设置“配置诊断数据选择加入设置用户界面”策略。If devices in your organization are running Windows 10, 1803 and newer, the user can still use Settings to set the diagnostic data setting to a more restrictive value, unless the Configure diagnostic data opt-in settings user interface policy is set.

  3. 在“选项”框中,选择要配置的设置,然后单击“确定”。In the Options box, choose the setting that you want to configure, and then click OK.

使用 MDM 管理诊断数据收集Use MDM to manage diagnostic data collection

使用策略配置服务提供程序 (CSP) 应用系统/AllowTelemetry MDM 策略。Use Policy Configuration Service Provider (CSP) to apply the System/AllowTelemetry MDM policy.

限制用于桌面分析的可选诊断数据Limit optional diagnostic data for Desktop Analytics

有关如何将诊断数据限制为桌面分析所需的最小值的详细信息,请参阅为桌面分析启用数据共享For more information about how to limit the diagnostic data to the minimum required by Desktop Analytics, see Enable data sharing for Desktop Analytics.

更改单台服务器上的隐私设置Change privacy settings on a single server

还可以在运行 Azure Stack HCI 操作系统或 Windows Server 的服务器上更改隐私设置。You can also change the privacy settings on a server running either the Azure Stack HCI operating system or Windows Server. 有关详细信息,请参阅“更改单台服务器上的隐私设置”。For more information, see Change privacy settings on individual servers.

若要在企业中整体管理隐私设置,请参阅“管理企业诊断数据”。To manage privacy settings in your enterprise as a whole, see Manage enterprise diagnostic data.