使用 Intune 尋找遺失或遭竊的 iOS 裝置Locate lost or stolen iOS devices with Intune

適用對象:Azure 入口網站的 IntuneApplies to: Intune in the Azure portal
您需要傳統入口網站的 Intune 相關文件嗎?Looking for documentation about Intune in the classic portal? 請移至這裡Go here.

尋找裝置裝置動作會在地圖上顯示遺失或遭竊 iOS 裝置的位置。The Locate Device device action displays the location of a lost or stolen iOS device on a map. 裝置必須是透過 DEP 註冊之公司擁有的 iOS 裝置,且處於受監督模式。The device must be a corporate-owned iOS device, enrolled through DEP, that is in supervised mode. 使用此動作之前,必須已將裝置設置為遺失模式Before you use this action, the device must have been placed into lost mode.

支援的平台Supported platforms

  • Windows - 不支援Windows - Not supported
  • Windows Phone - 不支援Windows Phone - Not supported
  • iOS - 支援受監督且為公司擁有的 iOS 9.3 和更新版本 (遺失模式)iOS - Supported on iOS 9.3 and later (in Lost mode), supervised, and corp owned
  • macOS - 不支援macOS - Not supported
  • Android - 不支援Android - Not supported

如何尋找遺失或遭竊的裝置How to locate a lost or stolen device

  1. 登入 Azure 入口網站。Sign into the Azure portal.
  2. 選擇 [更多服務] > [監視 + 管理] > [Intune]。Choose More Services > Monitoring + Management > Intune.
  3. 在 [Intune] 刀鋒視窗中,選擇 [裝置]。On the Intune blade, choose Devices.
  4. 在 [裝置和群組] 刀鋒視窗中選擇 [所有裝置]。On the Devices and groups blade, choose All devices.
  5. 從您管理的裝置清單中,選擇 iOS 裝置,然後選擇 [尋找裝置] 遠端動作。From the list of devices you manage, choose an iOS device, and then choose the Locate Device remote action.
  6. 找到裝置之後,它的位置會顯示在 [尋找裝置] 刀鋒視窗上。After the device has been located, it's location is displayed on the Locate device blade. 尋找裝置刀鋒視窗Locate device blade
注意

基於隱私權之目的,您能將地圖放大的距離將會受到限制。For privacy purposes, the distance you can zoom into the map is limited.

遺失模式的安全性與隱私權資訊以及尋找裝置動作Security and privacy information for the lost mode and locate device actions

  • 直到您啟用這個動作,裝置位置資訊才會傳送至 Intune。No device location information is sent to Intune until you turn this action on.
  • 當您使用尋找裝置動作時,裝置的緯度和經度座標會傳送至 Intune,並顯示在 Azure 入口網站中。When you use the locate device action, the latitude and longitude coordinates of the device are sent to Intune, and displayed in the Azure portal.
  • 資料會儲存 24 小時,然後移除。The data is stored for 24 hours, then removed. 您無法手動移除位置資料。You cannot manually remove the location data.
  • 位置資料在儲存和傳送時皆會加密。Location data is encrypted, both while stored, and while being transmitted.
  • 當您設定遺失模式時,我們建議您輸入來顯示於鎖定畫面上的訊息,應包含有助於讓找到該裝置的人能夠歸還的資訊。When you configure lost mode, we recommend that the message you enter to display on the lock screen includes information that helps someone who finds the device to return it.

後續步驟Next steps

若要查看您剛採取的動作狀態,請在 [裝置和群組] 刀鋒視窗中,選擇 [裝置動作]。To see the status of the action you just took, on the Devices and groups blade, choose Device Actions.