使用 Intune 尋找遺失或遭竊的 iOS 裝置Locate lost or stolen iOS devices with Intune

使用 [尋找裝置] 動作在地圖上顯示遺失或遭竊的 iOS 裝置位置。To get the location of a lost or stolen iOS device on a map, use the Locate device action. 該裝置必須是透過裝置註冊計劃註冊的公司擁有的 iOS 裝置,且處於受監督模式。The device must be a corporate-owned iOS device, enrolled through the device enrollment program, and be in supervised mode. 使用此動作之前,請先確定該裝置處於遺失模式Before you use this action, be sure the device is in lost mode.

支援的平台Supported platforms

  • iOS 9.3 和更新版本iOS 9.3 and later

下列系統不支援這項功能:This feature is not supported for the following systems:

  • WindowsWindows
  • Windows PhoneWindows Phone
  • macOSmacOS
  • AndroidAndroid

尋找遺失或遭竊的裝置Locate a lost or stolen device

  1. 登入 Azure 入口網站Sign in to the Azure portal.
  2. 選取 [All services] (所有服務),篩選 [Intune],然後選取 [Microsoft Intune]。Select All services, filter on Intune, and select Microsoft Intune.
  3. 選取 [裝置],然後選取 [所有裝置]。Select Devices, and then select All devices.
  4. 從您管理的裝置清單中,選擇 iOS 裝置,然後選擇 [...More] (...其他)。From the list of devices you manage, choose an iOS device, and choose ...More. 然後選擇 [尋找裝置] 遠端動作。Then choose the Locate device remote action.
  5. 找到位置後,其位置會顯示在 [尋找裝置] 中。After the device is located, its location is shown in Locate device. 在 Azure 中使用 Intune 尋找裝置的螢幕擷取畫面Screenshot of Locate device using Intune in Azure

注意

基於隱私權之故,您能放大的地圖距離會限制為半徑 300 公尺。For privacy reasons, the distance you can zoom into the map is limited to a 300 meter radius.

啟動 iOS 裝置上的遺失模式音效警示Activate lost mode sound alert on an iOS device

如果有人遺失其 iOS 9.3 或更新版本的裝置,您可透過遠端方式觸發裝置以播放警示音效,讓使用者可以找到它。If someone has lost their iOS 9.3 or later device, you can remotely trigger the device to play an alert sound so the user can find it. 裝置必須處於遺失模式狀態。The device must be in lost mode.

Azure 入口網站中的 Intune 內,選擇 [裝置] > [所有裝置] > 選取 iOS 裝置 > [概觀] > [更多] > [播放遺失模式音效 (僅限監督)]。In the Intune in the Azure portal, choose Devices > All devices > select an iOS device > Overview > More > Play Lost mode sound (supervise only).

音效會持續播放,直到使用者停用裝置上的音效,或將裝置從遺失模式中移除為止。The sound will continue to play until the user disables the sound on the device or the device is removed from lost mode.

遺失模式的安全性與隱私權資訊以及尋找裝置動作Security and privacy information for lost mode and locate device actions

  • 直到您開啟這個動作,裝置位置資訊才會傳送至 Intune。No device location information is sent to Intune until you turn on this action.
  • 當您使用尋找裝置動作時,裝置的緯度和經度座標可以使用圖形 API 擷取。When you use the locate device action, the latitude and longitude coordinates of the device can be retrieved by using the Graph API.
  • 資料會儲存 24 小時,然後移除。The data is stored for 24 hours, then removed. 您無法手動移除位置資料。You cannot manually remove the location data.
  • 位置資料在儲存和傳送時皆會加密。Location data is encrypted, both while stored and while being transmitted.
  • 當您設定遺失模式時,您可以自訂在鎖定畫面中顯示的訊息。When you configure lost mode, you can customize a message that appears on the lock screen. 在此訊息中,為協助尋找裝置的人員,請務必包含特定的詳細資料以便歸還遺失的裝置。In this message, to help the person that finds the device, be sure to include specific details to return the lost device.

接下來的步驟Next steps

若要查看啟用中的尋找裝置狀態,請開啟 [裝置],然後選取 [裝置動作]。To see the status of enabling locate device, open Devices, and select Device actions.