如何在 Configuration Manager 中使用資源總管檢視軟體清查How to use Resource Explorer to view software inventory in Configuration Manager

適用於: Configuration Manager (最新分支)Applies to: Configuration Manager (current branch)

在 Configuration Manager 中使用資源總管,檢視從階層中電腦所收集的軟體清查相關資訊。Use Resource Explorer in Configuration Manager to view information about software inventory that has been collected from computers in your hierarchy.

注意

資源總管會等待軟體清查週期在用戶端上執行之後,才會顯示所有的清查資料。Resource Explorer will not display any inventory data until a software inventory cycle has run on the client.

資源總管提供下列軟體清查資訊:Resource Explorer provides the following software inventory information:

  • 軟體Software:

    • 收集到的檔案 - 在軟體清查期間收集到的檔案。Collected Files - Files that were collected during software inventory.

    • 檔案詳細資料 - 在軟體清查期間清查到與特定產品或製造商無關聯的檔案。File Details - Files that were inventoried during software inventory that are not associated with a specific product or manufacturer.

    • 上次軟體掃描 - 用戶端電腦上次執行軟體清查和檔案收集的日期和時間。Last Software Scan - Date and time of the last software inventory and file collection for the client computer.

    • 產品詳細資料 - 軟體清查所清查且依製造商分組的軟體產品。Product Details - Software products that were inventoried by software inventory, grouped by manufacturer.

從 Configuration Manager 主控台執行資源總管To run Resource Explorer from the Configuration Manager console

  1. 在 Configuration Manager 主控台中,選擇 [資產與合規性] In the Configuration Manager console, choose Assets and Compliance

  2. 在 [資產與合規性] 工作區中,選擇 [裝置] 或開啟顯示裝置的任何集合。In the Assets and Compliance workspace, choose Devices or open any collection that displays devices.

  3. 選擇您想要檢視、包含清查的電腦,然後在 [首頁] 索引標籤 > [裝置] 群組中,選擇 [開始] > 資源總管。Choose the computer containing the inventory that you want to view and then, in the Home tab > Devices group, choose Start > Resource Explorer.

  4. 您可以在資源總管視窗的右窗格中,以滑鼠右鍵按一下任何項目,然後選擇 [內容] 以更容易閱讀的格式檢視收集到的清查資訊。You can right-click any item in the right-pane of the Resource Explorer window and choose Properties to view the collected inventory information in a more readable format.

檢視及管理收集到的診斷檔案 View and manage collected diagnostic files

從 Configuration Manager 版本 2002 開始,當使用用戶端通知來收集用戶端記錄時,請使用 [資源總管] 來檢視及管理所收集的檔案。Starting in Configuration Manager version 2002, use Resource Explorer to view and manage the files gathered when you use client notification to collect client logs.

  1. 從 [裝置] 節點中,以滑鼠右鍵按一下要檢視其記錄的裝置。From the Devices node, right-click on the device you want to view logs for.
  2. 選取 [開始] ,然後選取 [資源總管] 。Select Start, then Resource Explorer.
  3. 從 [資源總管] 中,按一下 [診斷檔案] 。From Resource Explorer, click on Diagnostic Files.
  4. 在 [診斷檔案] 清單中,您可以看到檔案的收集日期。In the Diagnostic Files list, you can see the collection date for the files. 用戶端記錄的名稱格式為 Support_<guid>.zipThe name format of the client logs is Support_<guid>.zip.
  5. 以滑鼠右鍵按一下 ZIP 檔案,然後選取下列其中一個選項:Right-click on the zip file and select one of the following options:
    • [開啟支援中心] :啟動支援中心Open Support Center: Launches Support Center.
    • 複製:從 [資源總管] 複製資料列資訊。Copy: Copies the row information from Resource Explorer.
    • [檢視檔案] :使用檔案總管開啟 ZIP 檔案所在的資料夾。View file: Opens the folder where the zip file is located with File Explorer.
    • [儲存] :針對選取的檔案開啟 [儲存檔案] 對話方塊。Save: Opens a Save File dialog for the selected file.
    • [匯出] :儲存 [診斷檔案] 中顯示的 [資源總管] 資料行。Export: Saves the Resource Explorer columns shown in Diagnostic Files.
    • 重新整理:重新整理檔案清單。Refresh: Refreshes the file list.
    • [內容] :傳回所選檔案的內容。Properties: Returns the properties on the selected file.

檢閱並儲存 [資源總管] 的用戶端記錄Review and save client logs from Resource Explorer

後續步驟Next steps

使用支援中心以檢視收集到的診斷檔案。Use Support Center to view collected diagnostic files.