管理 Microsoft 團隊中的呼叫者識別碼原則Manage caller ID policies in Microsoft Teams

在 Microsoft 團隊系統管理中心中還沒看到這項功能嗎?Don't see this feature in the Microsoft Teams admin center yet? 目前正在推出,您的組織可能無法使用。It's currently being rolled out and might not be available in your organization yet. 若要維持在即將到來的小組功能上,請參閱 Microsoft 365 藍圖To stay on top of upcoming Teams features, check out the Microsoft 365 Roadmap.

做為管理員,您可以在 Microsoft 團隊中使用本機號碼原則來變更或封鎖本機號碼 (也稱為呼叫線路識別碼) 。As an admin, you can use caller ID policies in Microsoft Teams to change or block the caller ID (also known as calling line ID). 根據預設,當使用者撥打電話給 PSTN 手機時,可以看到他們的電話號碼,以及當他們呼叫團隊使用者時,可以看到 PSTN 呼叫者的電話號碼。By default, the phone number of Teams users can be seen when they make a call to a PSTN phone and the phone number of PSTN callers can be seen when they call a Teams user. 您可以使用本機號碼原則,為您組織中的小組使用者顯示備用電話號碼,或封鎖要顯示的傳入號碼。You can use caller ID policies to display an alternate phone number for Teams users in your organization or block an incoming number from being displayed.

例如,當使用者撥打電話時,您可以變更本機號碼,以顯示貴組織的主要電話號碼,而不是使用者的電話號碼。For example, when users make a call, you can change the caller ID to display your organization's main phone number instead of users' phone numbers.

您可以移至Voice > Microsoft 團隊系統管理中心的語音本機號碼原則來管理本機號碼原則。You manage caller ID policies by going to Voice > Caller ID policies in the Microsoft Teams admin center. 您可以使用全域 (組織範圍的預設) 原則,或是建立並指派自訂原則。You can use the global (Org-wide default) policy or create and assign custom policies. 除非您建立並指派自訂原則,否則貴組織中的使用者將會自動取得全域原則。Users in your organization will automatically get the global policy unless you create and assign a custom policy.

建立自訂本機號碼原則Create a custom caller ID policy

  1. 在 Microsoft [團隊管理中心] 的左導覽中,移至 [語音 > 本機號碼原則]。In the left navigation of the Microsoft Teams admin center, go to Voice > Caller ID policies.

  2. 按一下 [ 新增]。Click Add.
    系統管理中心 [新增本機號碼原則] 頁面的螢幕擷取畫面Screenshot of new caller ID policy page in the admin center

  3. 輸入原則的名稱和描述。Enter a name and description for the policy.

  4. 從這裡選擇您想要的設定:From here, choose the settings that you want:

    • 封鎖來電的本機號碼:開啟此設定可封鎖來電的本機號碼。Block incoming caller ID: Turn on this setting to block the caller ID of incoming calls from being displayed.

    • 寫本機號碼原則:開啟此設定可讓使用者覆寫原則中的設定,以將他們的號碼顯示在 callees 中。Override the caller ID policy: Turn on this setting to let users override the settings in the policy regarding displaying their number to callees or not. 這表示使用者可以選擇是否要顯示其本機號碼。This means that users can choose whether to display their caller ID. 如需詳細資訊,請參閱 結束使用者對輸出來電者識別碼的控制For more information, see End user control of outbound caller ID.

    • 使用本機號碼取代來電顯示:若要為使用者設定本機號碼,請選取下列其中一項:Replace the caller ID with: Set the caller ID to be displayed for users by selecting one of the following:

      • 使用者號碼:顯示使用者的號碼。User's number: Displays the user's number.
      • [服務號碼]:可讓您設定要顯示為本機號碼的服務電話號碼。Service number: Lets you set a service phone number to display as the caller ID.
      • 匿名:以匿名方式顯示本機號碼。Anonymous: Displays the caller ID as Anonymous.
    • 以這個服務號碼取代本機號碼:選擇服務號碼來取代使用者的本機號碼。Replace the caller ID with this service number: Choose a service number to replace the caller ID of users. 如果您在 [取代本機號碼者識別碼] 中選取了 [服務號碼],就可以使用此選項。This option is available if you selected Service number in Replace the caller ID with.

  5. 按一下 [儲存]****。Click Save.

編輯本機號碼原則Edit a caller ID policy

您可以編輯全域原則或您建立的任何自訂原則。You can edit the global policy or any custom policies that you create.

  1. 在 Microsoft [團隊管理中心] 的左導覽中,移至 [語音 > 本機號碼原則]。In the left navigation of the Microsoft Teams admin center, go to Voice > Caller ID policies.
  2. 按一下原則名稱左邊的,然後按一下 [ 編輯],選取原則。Select the policy by clicking to the left of the policy name, and then click Edit.
  3. 變更您想要的設定,然後按一下 [ 儲存]。Change the settings that you want, and then click Save.

將自訂本機號碼原則指派給使用者Assign a custom caller ID policy to users

您可以將原則直接指派給使用者,或是透過批次指派(如果該原則類型支援)或群組(如果原則類型支援))將原則指派給使用者。You can assign a policy directly to users, either individually or at scale through a batch assignment (if supported for the policy type), or to a group that the users are members of (if supported for the policy type).

若要瞭解您可以將原則指派給使用者的不同方式,請參閱將原則指派給您的小組中的使用者To learn about the different ways that you can assign policies to users, see Assign policies to your users in Teams.

新-CsCallingLineIdentityNew-CsCallingLineIdentity

指派策略給小組中的使用者Assign policies to your users in Teams