In the Sharepoint list, clicking a submit button does not respond, which means the user's application cannot be submitted

Zoey Liang 165

In the Sharepoint list, when the user clicks the request button, the interface does not respond, and the user's application cannot be submitted.

Yanli Jiang - MSFT 21,866 Reputation points Microsoft Vendor

2024-04-24T02:13:13.6966667+00:00

Thank you for posting to Q&A forum. We are glad to assist. We are looking into your situation, and we will update the thread shortly.

Zoey Liang 165

Thank you very much. The button is consisted of these code.

{"$schema":"https://developer.microsoft.com/json-schemas/sp/v2/column-formatting.schema.json",
"elmType":"div",
"attributes":{"class":"ms-fontColor-neutralPrimary"},
"children":[
{"elmType":"button",
"customRowAction":{
"action":"executeFlow",
"actionParams":"{
"id":"bd082f37-7215-4d92-8179-0718c02017e1",
"headerText":"Request Approval",
"runFlowButtonText":"Run flow"}"
},
"attributes":{
"class":"ms-bgColor-white ms-bgColor-themeTertiary--hover",
"title":"Submit request for Approval"
},
"style":{
"border-width":"1px",
"outline":"none",
"padding":"6px",
"cursor":"pointer",
"display":"=if([$Title]=='','none',if([$ApprovalStatus]=='', 'flex', if(endsWith([$ApprovalStatus],'Rejected'),'flex', if([$ApprovalStatus] =='Cancelled','flex',if([$ApprovalStatus] =='Error','flex','none')))))",
"align-items":"center",
"border-radius":"6px"},
"children":[{
"elmType":"span",
"attributes":{
"iconName":"Play",
"class":"ms-font-m"}
},
{
"elmType":"span",
"txtContent":"Request",
"attributes":{"class":"ms-font-m"},
"style":{"padding-left":"4px"}
}]},
{
"elmType":"button",
"customRowAction":{
"action":"executeFlow",
"actionParams":"{
"id":"ef004f2c-f638-4ad3-bb1b-ddf01e3c5348",
"headerText":"Cancel Approval",
"runFlowButtonText":"Run flow"}"
},
"attributes":{
"class":"ms-bgColor-white ms-bgColor-themeTertiary--hover",
"title":"Cancel Approval"
},
"style":{
"border-width":"1px",
"outline":"none",
"padding":"6px",
"cursor":"pointer",
"display":"=if([$ApprovalStatus]=='Pending', 'flex', 'none')",
"align-items":"center",
"border-radius":"6px"
},
"children":[{
"elmType":"span",
"attributes":{
"iconName":"Play",
"class":"ms-font-m"
}},
{
"elmType":"span",
"txtContent":"Cancel",
"attributes":{"class":"ms-font-m"},
"style":{"padding-left":"4px"}
}]}]}

Zoey Liang 165 Reputation points

2024-04-24T03:25:16.46+00:00

Have any solutions?
Yanli Jiang - MSFT 21,866 Reputation points Microsoft Vendor

2024-04-24T09:32:06.7566667+00:00

Hi @Zoey Liang ,

According to your reply, it seems that you created a Button through JSON in the list. This Button is associated with a Flow, right?

If so, please provide more details about List and Flow so I can test it. Thank you for your understanding and support.
Zoey Liang 165 Reputation points

2024-04-24T09:40:31.7433333+00:00

Hi,

Your says right. But the button has not clicked effectively , it can not be triggered the flow.In the same time , I have not find the corresponding flow.

So we have judged the question is caused by the button.

However，the button and JSON code is not created by me.

Thank you.

2 answers

Yanli Jiang - MSFT 21,866 Reputation points Microsoft Vendor

2024-04-25T07:12:12.8866667+00:00
Hi @Zoey Liang ,As my previous comment said, I need more information. If you don't have Flow information and the JSON was not written by you, can you give me information about the list? The information you refer to can also be Provided. Judging from the JSON you provided, the possible problems are as follows:

Normally using a button to trigger Flow requires a corresponding Flow ID. If you cannot find the corresponding Flow, you cannot determine the correctness of the ID, so it cannot be triggered.

Reference:

https://powerplatformer.com/how-to-trigger-power-automate-flow-with-sharepoint-list-button-using-json/

Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

You use Column Formatting, but associate two Flows in one button, which is impossible to achieve. Or are you using View Formatting? Please confirm.

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Zoey Liang 165 Reputation points

2024-04-25T07:28:17.7033333+00:00

This button didn't fire, so no streams were created. Specifically, this is the problem with this button. Here is the list of users who didn't respond to the request button.

Yanli Jiang - MSFT 21,866 Reputation points Microsoft Vendor

2024-04-26T07:57:06.7933333+00:00

Hi @Zoey Liang ,

As can be seen from the previous reference link,

You need to have Flow first. Only with the Flow id can you connect Flow to SharePoint List. Flow cannot be created with JSON. Moreover, it can be seen from your JSON that there is also Flow id as a parameter, which is inconsistent with your statement. This confuses me. You don't have Flow, so naturally there will be no response after clicking the button. It is recommended that you create a Flow first and then try it.

Zoey Liang 165 Reputation points

2024-04-26T09:40:58.2133333+00:00

However, in the past, the flow creation was done successfully only after the request button was clicked. And that's not the flow id, that's the id in the list that created this submission.Can you tell me how to find the flow according to the information that in the list?

Thank you very much.

Yanli Jiang - MSFT 21,866 Reputation points Microsoft Vendor

2024-04-29T07:48:00.8066667+00:00

Hi @Zoey Liang ,

You can use Flow to get the Flow name. Specific steps are as follows:

Create a manually triggered Flow, add the Get Flow action, enter the Flow ID, and run the Flow to get the Flow information. You can find the corresponding Flow in My Flows based on the obtained information.

The result:

Zoey Liang 165 Reputation points

2024-04-30T06:27:35.82+00:00

There is no corresponding flow in this flow at all.
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Yanli Jiang - MSFT 21,866 Reputation points Microsoft Vendor

2024-04-30T06:59:46.84+00:00

Hi @Zoey Liang ,

This situation is very strange, I can't reproduce it, and I have no other ideas. In order to resolve your issue faster, we recommend that you raise a ticket to contact Microsoft directly.

The support team over there has the correct escalation channel, they can involve more resource and investigate the behavior from back end as fast as possible. They also can check the behavior on your end remotely. For reference: Get support - Microsoft 365 admin | Microsoft Docs, you can select online support or phone support to have a live chat with the support engineers. This is the most efficient way for handling this thread as per the situation. I am sure that our Expert Engineers from that side can address this issue effectively and accurately.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Zoey Liang 165 Reputation points

2024-04-30T07:15:47.97+00:00
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