Microsoft Teams
A Microsoft customizable chat-based workspace.
9,322 questions
1 answer
teams trial phone plan
Hello Teams Community, Please I need your help on this issue. We are unable to get numbers for the Teams phone trial and would like assistance in doing so. I want to start a trial and begin testing calls from teams. I was able to set up…
Microsoft Teams
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
136 questions
asked 2022-03-04T14:23:28.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 12%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
IBN
4,356
Reputation points
edited the question 2023-08-07T08:57:42.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 86%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Teddy Gyabaah
0
Reputation points Microsoft Employee
1 answer
Brazils calling plan
I have a user who can purchase a call plan from Rio de Janeiro. Can't I purchase a call plan in Brazil?
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,322 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
136 questions
asked 2023-07-21T00:33:16.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
edited the question 2023-08-07T08:56:44.4466667+00:00
Teddy Gyabaah
0
Reputation points Microsoft Employee
1 answer
One of the answers was accepted by the question author.
Microsoft Teams Domestic Calling Plan (120 min)
Hi, My organisation choose the Microsoft Teams Domestic Calling Plan (120 min) for Switzerland. With the Domestic Calling Plan, licensed users can call out to numbers located in the country/region where they're assigned in Microsoft 365. Unlimited…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,322 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
136 questions
asked 2023-06-09T09:34:43.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 72%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Fanis Markou
20
Reputation points
edited the question 2023-08-07T08:55:51.8766667+00:00
Teddy Gyabaah
0
Reputation points Microsoft Employee
1 answer
Teams Phone: Dial out to this number is not allowed
I have a Japanese PSTN number allocated to my Microsoft 365 E3 license with Phone Standard. But I am able to neither make calls outside nor take incoming calls. Does anybody have advice on this? Outbound: it rings once, hang up, and displays a message…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,322 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
136 questions
asked 2023-03-28T03:49:14.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 72%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
TK
0
Reputation points
edited the question 2023-08-07T08:53:43.0933333+00:00
Teddy Gyabaah
0
Reputation points Microsoft Employee
1 answer
MS Teams Carrier Tenant with Multi Tenant
Hi! I'm trying to set up SBC for multile tenants with Direct Routing. I've read in the manual that I have to register a base domain name in the carrier tenant and register a subdomains for every customer. But don't understand how to do it. The main…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,322 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
136 questions
asked 2023-07-11T15:25:17.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 80%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alex S
0
Reputation points
edited the question 2023-08-07T08:53:04.7866667+00:00
Teddy Gyabaah
0
Reputation points Microsoft Employee
1 answer
Calls are not working for office users|| After implementing LBR
We have a very simple setup for Microsoft Teams direct routing. Everything is working fine with incoming and outgoing calls. We are facing problems after implementing LBR. I am stating a problem as it is with respect to the setup we have. We have users…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,322 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
2,944 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
136 questions
asked 2023-04-06T07:54:22.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 51%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rohit Mahajan
0
Reputation points
edited the question 2023-08-07T08:52:21.21+00:00
Teddy Gyabaah
0
Reputation points Microsoft Employee
1 answer
How to port numbers away from Microsoft teams
Hello Please I need your help on this issues we are trying to port a number series away from Microsoft Teams. Well, away from Calling-Plans and onto Operator Connect. When porting into MS, COLT was chosen by MS as operator. Now, I…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,322 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
136 questions
asked 2022-12-29T21:56:08.747+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 17%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIN%3C/text%3E%3C/svg%3E)
Iniobong Nkanga
1,686
Reputation points
edited the question 2023-08-07T08:44:32.96+00:00
Teddy Gyabaah
0
Reputation points Microsoft Employee
5 answers
Avaya Calling for Microsoft Teams
Hello, I'm Avaya specialist who would like to setup the Avaya Calling for MS Teams with IP Office. Unfortunatelly Avaya Calling app is not available in MS Teams app store. This application is not available on for Poland / Europe area or there is a…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,322 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
136 questions
asked 2023-05-23T10:25:27.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 56.00000000000001%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Michał Paderewski
5
Reputation points
edited the question 2023-08-07T08:42:06.57+00:00
Teddy Gyabaah
0
Reputation points Microsoft Employee
2 answers
Teams Operator connect with ALGO 8301 IP Paging Adapter & Scheduler
Hello Everyone, We are working with a client to set up A cloud connect with a few 100 devices. The issue is they have a few Algo 8301 IP Paging Adapter & Scheduler. From everywhere i am reading the devices are supported in Microsoft Teams, but the…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,322 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
136 questions
asked 2023-05-23T20:02:51.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 87%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
stavros mitchell
56
Reputation points
edited the question 2023-08-07T08:41:15.2+00:00
Teddy Gyabaah
0
Reputation points Microsoft Employee
1 answer
cannot assign DDI numbers to users
Hello Teams Community, Please i need your help on this issue. I am unable to assign an operator to connect the number. The user cannot be located when i try to assign the number from the team's admin portal. I Attempt using PowerShell …
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,322 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
136 questions
asked 2022-05-13T10:12:41.643+00:00
IBN
4,356
Reputation points
edited the question 2023-08-07T08:39:10.6466667+00:00
Teddy Gyabaah
0
Reputation points Microsoft Employee
1 answer
One of the answers was accepted by the question author.
Unable to make a call
We have configured the phone system,but when we call from SBC using direct routing, we cannot make calls on SBC.
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,322 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
136 questions
asked 2023-03-02T15:07:42.3066667+00:00
Anonymous
edited the question 2023-08-02T13:02:47.9333333+00:00
Teddy Gyabaah
0
Reputation points Microsoft Employee
1 answer
One of the answers was accepted by the question author.
Can I set direct routing and assign phone number to user using Graph API?
Hi folks, We want to set users' "Phone number type" to "Direct Routing" and also set "Assigned phone number" to a number from our SIP pool. We used to do this using PowerShell: Set-CsPhoneNumberAssignment…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,322 questions
Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
10,974 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
136 questions
asked 2022-09-28T10:56:36.017+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 12%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Abdullah Miah
31
Reputation points
edited the question 2023-08-02T11:59:47.49+00:00
Teddy Gyabaah
0
Reputation points Microsoft Employee
1 answer
SBC shows certificate expiry in direct routing
Hello, Please i need your help on this issue. Our SBC shows certificate expiry in direct routing even though the certificate is renewed. Under "TLS connectivity status" it is saying the certificate is due to expire on 6th May. However, I…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,322 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
136 questions
asked 2023-05-05T13:57:41.4033333+00:00
Iniobong Nkanga
1,686
Reputation points
edited the question 2023-08-02T11:58:56.2533333+00:00
Teddy Gyabaah
0
Reputation points Microsoft Employee
4 answers
One of the answers was accepted by the question author.
Microsoft Teams Direct Routing unable to hear the caller
We are currently experiencing significant difficulties with our phone system, as we are unable to hear the person on the other end of the line when a call comes in for approximately 50% of the calls. This issue persists for calls directed to the call…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,322 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
136 questions
asked 2023-04-19T07:07:26.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Hadi Marashy
30
Reputation points
edited the question 2023-08-02T11:38:03.58+00:00
Teddy Gyabaah
0
Reputation points Microsoft Employee
1 answer
issue with SBC configuration
I tried to configure Session Boundary Controller (SBC) in the management center and connect it to direct routing according to the document, but what is the reason for the inability to operate?
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,322 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
136 questions
asked 2023-07-09T16:55:58.69+00:00
Anonymous
edited the question 2023-07-31T15:05:09.6066667+00:00
Richard Hay
1,246
Reputation points Microsoft Employee
1 answer
How to have a call queue forward but keep the original callers number
We have a call queue setup for support, Tier 1 and Tier 2. If Tier 1 doesn't pick up the caller is forwarded to Tier 2, but it replaces the callers' number with that of Tier 1, so Tier 2 never knows who is calling. How can we set it so that the…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,322 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
136 questions
asked 2023-07-13T15:48:22.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 67%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Daniel Kaliel
1,261
Reputation points
edited the question 2023-07-31T15:03:13.4233333+00:00
Richard Hay
1,246
Reputation points Microsoft Employee