sync error
Hi All One of my user is facing issue with OneNote in outlook for MAC. OneNote is in readonly mode. User is unable to edit or modify any notes. user is getting the error. You can't edit this notebook because its location is no longer available. click…
Microsoft Remote Desktop for Mac Error 0xc07
Good day, Community I work off of a Mac v.13.6.6 and a Windows v.10 build19045.4291, computer. I have 2 Active Directory accounts, my everyday JohnDoe account and my break glass JohnDoeAD account. I use MRD v.10.9.6 on the Mac to log into my Windows…
MS To Do feature
Hi All, I am using Microsoft 365 E5 license, couple of Outlook for Mac users have reported that they cannot access the MS To Do feature. They are trying to access To Do via the task pane on the right, but the To Do section is grayed out on the left. I am…
HELP!!! MS Excel (MS 365 Family) on a Mac keeps lagging
Hello, Every 3-5 minutes the cursor my MS Excel would convert to the rainbow spinning wheel of death for about 30 second, which is extremely unproductive. Not to mention frustrating. During these lags, Activity Monitor shows MS Excel %of CPU…
Outlook does not display email contents
Hi All One of my user is facing an issue on Outlook for Mac. When the user triggers an email from Outlook, the email's text body is not visible for internal and external recipients receiving the emails. For some emails, recipients only see the signature,…
Recent Files on Microsoft Word and PowerPoint from work account without being logged in (Mac)
I logged in to my work account (on Teams) on my home iMac a long time ago and promptly disconnected from it. None of my Microsoft Office programmes are logged in to my work account at all, yet when I click on them to create new documents via my desktop,…
Unable to print page range?!!!
I have a document that is 74 pages long. I could print it to my Brother black and white laser printer as a full document but when I tried to print it on my Brother color laser, it would only print up to 48 pages. I then tried to print page 49 to 74 and…
How to have two microsoft accounts co-exist on Mac?
I have a Microsoft account through my college, and my job recently switched over to have us sign in through a microsoft backed account. Now, on safari, I cannot access them both without clearing cookies every single time. This is a large issue, as I use…
new outlook for MAC
Hi all I'm not very familiar with MAC as I use Windows. some users have reported an issue with Outlook for MAC. when User1 double-clicks on another user, let's say User2 in Outlook for MAC, under the overview tab of User2, User1 can see User2's contact…
Emails being recieved as attachments in Outlook for Mac
Screenshot 2024-04-29 at 14.12.43.png Screenshot 2024-04-29 at 14.17.03.png I've seen some questions about this issue on here but can't find any resolutions. I use outlook for mac for a gmail account. When my boss (on the same email domain) forwards an…
Synch Teams calendar with Mac OS calendar
Ok, I give. I can't figure it out. How do we do this with Ventura Mac OS?
Error 53 runtime
I have tried reinstalling word and office but I continue with error 53
Outlook Mac: Users can only see attachments when they forward the email
I have 3 users that cannot see email attachments when they open a message. However, then they forward a message with attachments, they can see them in the forwarded message. When viewing the list of messages in the inbox, they can see the paperclip…
Can't open OME encrypted message in Outlook for Mac
Hi When we send OME encrypted message to a recipient in other M365 tenant and this recipient is on Mac, using Outlook for Mac with his M365 account, he cant open OME encrypted message. When recipient receives enrypted message, there is no default OME…
unable to see unified groups
Hi All i have created unified group and user is unable to see the unified group in his outlook and OWA. When user expands groups he cannot see this unified group. I can see that Hide this group from global address list is unchecked. User has more than…
query on shared mailbox calendar
Hi All I am using Exchange 2016 hybrid environment. we create shared mailboxes/Regular mailboxes in onprem and migrate to online and for few we created as remote shared/regular mailboxes from onprem. my user is using outlook for MAC, lets say i have a…
Conditional HTML Not Working in Outlook for Mac Desktop
Hi, I am using the Outlook for Mac desktop app (v 16.83.3). I have an application that sends emails using an html template. The template uses the conditional <!--[if mso]> tags to display some vml for Outlook. In the past (early-mid 2023 to the…
How to fix Office 2021 Update error 44
Our org is using a genuine copy of MS Office 2021 obtained by the Government of Canada which we have the installer & serializer packages. We are using this version on Government purchased MacBooks. We can only sign in with personal accounts since we…
sync outlook calendar.
Hi All I am using exchange 2016 hybrid environment. we create users in onprem and migrate it to online. Is it possible to sync outlook calendar to google calendar or iphone. One of my user wants to sync outlook calendar to personal calendar on IOS. user…
How can I download an older version of Microsoft office from my Subscription?
I have a secondhand iMAC that has just been updated to OS X El Capitan version 10.11.6 (old, I know). I've attempted to install my Microsoft office from my subscription and am met with "This software requires macOS version 10.14.0 or later"…