Hello,
Please run Printer troubleshooter from Control Panel > Troubleshooting > View all. Let us know what it reports back.
Regards.
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Hello everybody,
we have some problems with displaying printers on Windows 10 Enterprise 2004 (Build 19041.508).
The printers are not displayed with the host name in the control panel. Instead, there is the model name of the respective printer. These display problems are also present in the Windows settings. If you choose one of the printers as default, the hostname appears in the control panel. If it is no longer a standard, it loses the host name again.
In addition, it takes more than 10 minutes to install a printer. Additional printers pending for installation will extend this time.
If you use a program such as Microsoft Word, all printers are correctly displayed with their hostnames in the printing area, even though the installation / setup of the printer in the control panel has not been fully completed yet.
Is there a known problem with the current Windows version? Is it related to drivers or driver versions?
I hope someone can help / support us with the problem.
Best regards
Hello,
Please run Printer troubleshooter from Control Panel > Troubleshooting > View all. Let us know what it reports back.
Regards.
Hi @Kapil Arya ,
thanks for your answer.
When I run that the printers will show with their hostnames while troubleshooting runs. But after a short time, I think when they get initialized again they loose the hostnames and change back to the model name.
Best regards
Having the exact same issue here, on a Dell laptop with a newly reinstalled Windows 10 Pro, build 19041.058, fully patched. Network printer installation takes 5-10 minutes. On 1909 PCs, it's taking seconds.
If I open the "manage" console on a printer just installed (showing model name and not the directory name) and try to open Printer Properties, I get the error "Printer properties cannot be displayed. The system call level is not correct." I'm logged in as the domain admin.
Running a test print errors out with "You do not have permissions to modify the settings for this printer. If you need to change the settings, contact your system administrator."
I ran the troubleshooter, which found no problems/couldn't identify it. So, MS broke printing again with 2004. Yay.
I wanted to follow up on this issue. This seems to be the one and only hit on the Internet for this problem. I had hoped that the October 2020 cumulative update would fix the problem, but no. Nothing in event viewer, no clues or signs as to what the issue could be anywhere I checked. DISM and SFC had no effect. This stupid thing is a complete ghost.
Reinstalling from within Windows recovery did nothing, as it would just reload the existing OS build and updates, even when opting to wipe everything out. This was a direct install from a 2004 installation, so no rolling back to 1909. System restore was no help either.
So, I had the installation media for 1903 still laying around and blew the installed OS away. Updated to 1909 and no more printer installation issue.
If you're one of the unlucky souls who have washed up here, vainly looking for a solution to your stupid, stupid printer install problem, save your energy and don't bother troubleshooting for a week like I did.
Dust off and nuke it from orbit, just to be sure. It's 2020. Don't hope that dumb luck may eventually smile on you with an answer. It won't. It already left town with Jack.
Same problem also to me. On windows 10 2004 updated computers and windows server 2016 updated servers.
I tried many workaround without success.