Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
3,469 questions
KB4601380 does fix the issue on 1909 here.
Work Folder (Arbeitsordner) Error/Fehler: 0x8007017c - The Cloud operation is invalid (Der Cloudvorgang ist ungültig)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 74%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Thomas Schäfer
6
Reputation points
Hello everyone,
unfortunately synchronization is no longer possible. Setting up the new user profiles and setting up the new work folder on the server was not successful. Synchronization is currently no longer possible. The problem occurs with both PCs where the user works with. Can someone help?
Windows Server 2019 with Work Folder Server
Client Windows 10 Version 2004
{count} vote
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Thomas Schäfer 6 Reputation points
2020-12-14T08:44:12.66+00:00 I have already tried a "Repair-SyncShare" without success.
Always the error after starting the synchronization.
ERORR: 0x8007017c -
Candy Luo 12,656 Reputation points Microsoft Vendor2020-12-14T09:17:58.583+00:00 This is a quick note to let you know that I am currently performing research on this issue and will get back to you as soon as possible. I appreciate your patience.
If you have any updates during this process, please feel free to let me know. -
Thomas Schäfer 6 Reputation points
2020-12-14T09:27:56.383+00:00 For information:
I have taken the following steps (without success).The user profile on both PCs has been deleted. // A new synchronization was started without success - 0x8007017c
The sync share profile was deleted and recreated. // A new synchronization was started without success - 0x8007017c
The sync shares profile was deleted and the WF folder was deleted. Sync shares profile has just been set up. // A new synchronization was started without success - 0x8007017c
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 70%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Curtis 6 Reputation points2020-12-15T00:46:15.963+00:00 Having the same issue on 20H2 here. The offending update seems to be KB4592438, which applies to 2004 as well. Can confirm that disabling on-demand file access resolves the issue.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 85%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
dialsc 1 Reputation point2020-12-26T14:39:06.567+00:00 Can confirm that this update causes the same kind of problem ->2020-12 Cumulative Update for Windows 10 Version 2004 for x64-based Systems (KB4592438)
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 54%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Bouvier-Johnston, Ludovic 1 Reputation point2020-12-29T11:21:48.907+00:00 It worked on my desktop computer on Windows 10 20h2. For some reason it happened on my other computer Surface Pro 7 Windows 10 Education 20h2. I tried to uninstall the update with Control Panel and CMD but there is no option and Windows says that it is using it. Is there another way or I have to format my C drive? Is there a way to uninstall the update with the Windows install USB disk?
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Curtis 6 Reputation points
2020-12-31T04:25:03.493+00:00 Sorry, I am not familiar with Windows 10 Education. I would think the uninstall process for updates would be the same.
Try uninstalling it from command prompt (as administrator):
wusa /uninstall /KB:4592438
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Bouvier-Johnston, Ludovic 1 Reputation point
2021-01-02T05:59:34.963+00:00 I tried it still the same thing I guess I will reinstall windows. Then Thanks for the help! :)
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 91%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOR%3C/text%3E%3C/svg%3E)
Oliver Richter 11 Reputation points2021-01-06T10:07:00.617+00:00 YES after uninstalling: wusa /uninstall /KB:4592438 the problem was solved.
Please Microsoft repair this issue!
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Thomas Schäfer 6 Reputation points
2021-01-06T13:24:54.727+00:00 YES after uninstalling: wusa /uninstall /KB:4592438 the problem was solved.
Why does Microsoft have such poor quality control?!
The problem should definitely have been noticed in the internal quality controls !!!!
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32 answers
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Christian 31 Reputation points2021-02-17T07:30:51.52+00:00 -
Bouvier-Johnston, Ludovic 1 Reputation point
2021-02-17T13:06:55.457+00:00 Working for me in 1909 also finally. But will they publish a new one for 2004 and 20h2? This fix is only applicable for 1909
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 79%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA8%3C/text%3E%3C/svg%3E)
AndyT-8627 1 Reputation point2021-02-17T16:41:32.587+00:00 I've tried the updates for both 1809 and 1909 and both seem good to me.
We've only got a few machines in IT on 20H2 and I can cope with unticking the On-demand box once a day to keep things sync'd. I'm not keen to put out any new 20H2 laptops til its fixed though. Hopefully, March's 20H2 cumulative will have a fix.
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Eric GRANADOS 21 Reputation points2020-12-14T11:23:59.49+00:00 Hi all,
Just in case it helps... Struggling with a very similar issue since last week... Work Folders that were running for a long time randomly fail. We are an MSP, seen on several different installs, with totally distinct and unconnected environments. WF server is both 2016 and 2019, depending on customers. WF fail for some users, not all of them, but always with the same "Invalid cloud operation".
We are currently trying to find whether it's due to a client update, server update... Does not seem to be server-side.
Seen on clients with Windows 10 1909
Seems to be a big issue
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Eric GRANADOS 21 Reputation points
2020-12-14T12:13:06.693+00:00 Hi Thomas,
We are now wondering if it could be an issue caused by our antivirus. We are using Eset Nod32, do you happen to use the same product ?
Server version updated to 7.2.12004.2, and it seems that clients that reboot since then exhibit the issue, whether they are on the latest client version or not. -
Thomas Schäfer 6 Reputation points
2020-12-14T12:31:20.767+00:00 Antivirus: Windows Server Defender
Windows Server - 1809 // 17763.1637
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Thomas Schäfer 6 Reputation points
2020-12-14T13:31:09.22+00:00 I forgot to mention that I am using the working folders with an ADFS.
The authentication works without any problems.
Only the "WFS-ync" has the problem.