Teams desktop client for Ubuntu 20 with strange behaviour

Question

Hello,

I've been using Microsoft Teams desktop client for Ubuntu several months ago and I'm recently experiencing annoying issues.

The issues are:

1. When browsing past threads on any channel, I can only review the last three or four threads. Previous threads appear blurred. See caption 01.png:

2. When diving into any thread with more than 2 replies, at first you can see it correctly states it has 'n' replies, but when trying to unfold the replies it only shows the last two ones. After that, if you collapse the replies, it shows the thread has only 2 replies (though it really has 'n' replies).
3. When posting a new thread or a new reply, it doesn't instantly shows up on screen. You have to move to another channel, and then come back to the channel where you posted, to see your reply refreshed.

My environment is as follows:

• Ubuntu 20.04.3 LTS 64-bit
• Microsoft Teams desktop client 1.4.00.13653 (the most recent one)

I've tried the following workarounds without success:
a) Remove teams cache (rm -rf ~/.config/Microsoft/Microsoft\ Teams/).
b) Install older Teams versions (1.3.00.30857 and 1.4.00.7556).
c) Install last Teams insiders version (1.4.00.13653).

I've checked that this errors doesn't appear on Teams desktop client for Windows.

Any idea on how to solve it?

TIA.

Answer 1

I'm stunned this hasn't been more widely reported. I've had this problem since September 2021, and I've found it extremely easy to reproduce on both the Linux "native" client and the "teams.microsoft.com" web client (with virtually any browser -- Firefox, Chrome or Edge). Just create a Team with two channels, add a 20-reply conversation to one channel, switch to the second channel and back to the first, and the collapsed conversation will now only expand to the last two replies.

I reported it to our local IT folks in October, but it was triaged as a "known issue" and never got fixed. I re-reported it to Microsoft last week, and they've been reasonably responsive and claim the back-end team has acknowledged the issue and is investigating. In the meantime, I've written a user script to hot-patch Teams when running under Firefox or Chrome (tested with Firefox 97 using Greasemonkey and Chrome 98 using ViolentMonkey). The script is available here: https://greasyfork.org/en/scripts/441058-microsoft-teams-patch-missing-conversations It fixes the problem for me (both truncated conversations and the blurred/loading state of old threads). Unfortunately, I don't have a comparable fix for the Linux client.

Answer 2

Same issue here using teams.microsoft.com on Chrome 99.0.4844.51 under Ubuntu 21.10. I've also reproduced this same issue using Chrome on Windows 10. Our IT folks and I were working with Microsoft on this for a while. Microsoft asked me to make recordings, try multiple browsers/OSs, and generate a debug ZIP files from Teams, but they could never reproduce and kept asking for more data. Others in my organization also experience this issue. I've missed important messages over the past several months due to this bug and am hoping it will be fixed soon!

Answer 3

Same issue with firefox on ubuntu, fixed thanks to @KEVIN A BUHR 's script but can't use teams desktop because of it

Answer 4

Just FYI,

It's been a couple of weeks since Teams Desktop for Linux ceased its anomalous behaviour. I haven't changed anything on my setup (Ubuntu 20.04 LTS) aside the usual system and security updates.

But now the problems have disappeared. Maybe can I blame the new Teams version - 1.5.00.10453?

Anyway, thanks to the developers!

By the way, I didn't install the @KEVIN A BUHR 's script because I'm not using Teams web client.