Unexpected Blue Screen happens frequently

Question

I have a Windows 10 pc (Windows 10 Home Single Language Version 21H1, OS Build 19043.1348).

It always gives me a blue screen error.

It gives me "Unexpected Store Exception" almost every time when I power on my computer. (I hibernated it, if I shut it down, nothing happens)

Now, when I host a Zoom meeting, the sound from the speaker is weird (like burrrrrrrrrrrrrr non-stop with the sound from zoom) after a few minutes, the whole PC is freezing and then you know, blue screen with louder burrrrrrrrrrrr sound until I hard shut down it. (This time is DPC_WATCHDOG_VIOLATION)

The most recent minidump file is when I host the Zoom meeting. Link here: https://drive.google.com/file/d/1iu8rYrkTTXYp1jjvfLKH9HTcS1iFAPLJ/view?usp=sharing

Answer 1

Hibernation and Windows fast startup were turned off by running the earlier administrative command prompt command.

If there are no significant performance issues then plan to monitor stability for one week.

One of the best methods to monitor computer stability / instability is reliability monitor.

https://www.howtogeek.com/166911/reliability-monitor-is-the-best-windows-troubleshooting-tool-you-arent-using/

It will display a chart / graph and the lower portion will record many events.

Additional details can be seen in the event viewer.

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Answer 2

This was posted in an earlier thread from the collected log files:

Windows failed to resume from hibernate with error status 0xC0000001.

Windows fast startup problems are common causes of hangs.

So for the week please keep both hibernation and Windows fast start up off.

If the computer is stable then you can turn hibernation back on.

However if either hibernation or windows fast startup become problems again then you may need to power off the computer.

When the computer is powered off it will display unexpected shutdowns and restarts in the event viewer.

So for the week if the computer is stable there will be no unexpected shutdowns and restarts in the log files.

If you need to power off the computer during this week of monitoring then record the date and time and comment into this thread.

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Answer 3

No.

Don't purchase any RAM until it is determined that the 2nd RAM module is the problem.

Monitor the notebook for one week with only the RAM module attached to the motherboard.

If the computer is stable then 7 days is typically sufficient to monitor for computer problems.

If there are no computer problems with only the RAM attached to the motherboard and while the second module is uninstalled then you can conclude that the uninstalled RAM or the motherboard DIMM was the cause of the problems.

You can then reinstall the RAM to see if it was simply a seating problem or whether it was related to the mismatched and overclocked RAM.

Once you've concluded that there was instability with the second RAM module and stability without the second RAM module then shop for replacement RAM.

While you're shopping for replacement RAM you can turn on hibernation.

Turning on hibernation also turns on Windows fast startup.

If there are problems related to hibernation again then it can be turned off.

When the new RAM is available you'll install it and monitor the computer again for stability / instability.

If the computer is stable that that will conclude the troubleshooting.

If the computer is unstable with the new RAM then run Memtest86.

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Answer 4

Remove only the free RAM module.

The other is soldered to the motherboard.

There is little end users can do unless highly experienced with motherboard troubleshooting.

If the computer is unstable with only the soldered RAM then view the BIOS settings for XMP.

https://www.crucial.com/support/articles-faq-memory/what-is-xmp

If possible turn off XMP and see whether the computer is stable or unstable.

Then test the RAM with Memtest86 for two tests of four passes each.

Find a camera or smartphone camera to take pictures and post images or share links into this thread.

Memtest86 can run overnight.

It should be relatively quick on 4 GB.

Memtest86 also has a menu option to produce text reports.

Please include these with the images.

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Answer 5

Please post a new V2.
https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html