Unexpected Blue Screen happens frequently

Question

I have a Windows 10 pc (Windows 10 Home Single Language Version 21H1, OS Build 19043.1348).

It always gives me a blue screen error.

It gives me "Unexpected Store Exception" almost every time when I power on my computer. (I hibernated it, if I shut it down, nothing happens)

Now, when I host a Zoom meeting, the sound from the speaker is weird (like burrrrrrrrrrrrrr non-stop with the sound from zoom) after a few minutes, the whole PC is freezing and then you know, blue screen with louder burrrrrrrrrrrr sound until I hard shut down it. (This time is DPC_WATCHDOG_VIOLATION)

The most recent minidump file is when I host the Zoom meeting. Link here: https://drive.google.com/file/d/1iu8rYrkTTXYp1jjvfLKH9HTcS1iFAPLJ/view?usp=sharing

Answer 1

1) How often are the smart cards used?
2) Were there any notable problems while using the cards?

There were no unexpected shutdowns or restarts seen in the collected log files since 11/29/2021.

3) Search for:

C:\Windows\LiveKernelReports\USBHUB3\USBHUB3-20211204-2214.dmp

C:\Windows\LiveKernelReports\WATCHDOG\WATCHDOG-20211210-1509.dmp

and post share links into this thread.

4) Open administrative command prompt and type or copy and paste: (all at one time)

wmic recoveros set debuginfotype = 7
wmic recoveros get debuginfotype
diskpart
lis dis
lis vol
sel dis 0
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel dis 1
det dis

Post an image or share link displaying the commands with results.

5) After posting the above results download and install: https://www.nirsoft.net/utils/driveletterview-x64.zip
Post an image or share link.

6) Please run the memtest86 tests overnight (two tests of four passes each)

Manufacturer : Kingston
Capacity : 4GB
Speed : 2667
Serial : C58C268F
PartNumber : 9905711-016.A00G

Manufacturer : Micron
Capacity : 4GB
Speed : 3200
Serial : 00000000
PartNumber : 4ATF51264HZ-3G2J1

Could not get device ID for smart card in reader Yubico YubiKey OTP+FIDO+CCID 0. The return code is 2148532235.

An operation has failed (0xA, 0x0, 0x0, 0x0).
ScReadWrite: Failed to write request.
HResult: A device which does not exist was specified.

Smart Card Reader 'Yubico YubiKey FIDO+CCID 0' rejected IOCTL GET_STATE: The I/O operation has been aborted because of either a thread exit or an application request. If this error persists, your smart card or reader may not be functioning correctly.

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Answer 2

@Docs This the link for the zip file: https://drive.google.com/file/d/1nXDmNPx2jB2aLrARibw0PzvVOCi7Q1Lf/view?usp=sharing

Answer 3

It seems is from the driver: Qcamain10x64.sys caused the DPC_WATCHDOG_VIOLATION error.
I have the latest version of the driver (v12.0.0.910), the same version on the Acer website.
Any suggestion or solution?
Link to the answer: https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/colorful-blue-screen-error/d5bcf26c-25a6-4f91-a9b7-884d71024f40

Answer 4

Here are the results.

1. HD Tune: Didn't find any error.
2. Sea Tools for Windows - Long generic test: Passed.
3. MEMORY.DMP file will be uploaded. (It's big! >1GB)
4. CMD commands are executing, will update when it's done.

Answer 5

When this computer is bought at Harvey Norman, the technician installed the second RAM module for me free of charge.