UK Microsoft Dynamics Support Team Blog

SQL Server Trace Flag 4616 no longer required for Dynamics NAV 5.0 SP1 or Dynamics NAV 2009 SP1

Starting with Dynamics NAV 4.0 SP3 build 24080, all builds of NAV (SQL option) have a prerequisite...

Author: ukdynsupport Date: 10/28/2009

Calendar Control cut off within IE8 in CRM 4.0 web clients.

Popup are shown cut-off if the CRM window is maximised and the popup is near the edge of the window....

Author: ukdynsupport Date: 10/26/2009

Import Organization problems - ExecuteNonQuery requires an open and available Connection. The connection's current state is closed

The Import organization process is failing with the following error message: Platform Error...

Author: ukdynsupport Date: 10/02/2009

Authentication when you are adding a new user to CRM, or a user to a new Organization in CRM

We have seen a couple of errors such as: "The specified Active Directory user already exists as...

Author: ukdynsupport Date: 07/16/2009

Slow CRM performance with McAfee script scanning enabled

We have had numerous reports that the loading of CRM pages is delayed on clients that use McAfee and...

Author: ukdynsupport Date: 05/28/2009

Identify and kill SQL processes causing CPU shortage

There might be cases in which the SQL processes running against the MSCRM database, start using all...

Author: ukdynsupport Date: 05/08/2009

Update Rollup 4 for Microsoft Dynamics CRM 4.0 is available

KB968176 Update Rollup 4 for Microsoft Dynamics CRM 4.0 is available:...

Author: ukdynsupport Date: 05/08/2009

Script to clean up SyncEntry_ and SubscriptionStatistics_ tables in the SQL database

SyncEntry_<GUID> and SubscriptionStatistics_<GUID> tables are created in the...

Author: ukdynsupport Date: 05/07/2009

Update Rollup 3 for Microsoft Dynamics CRM 4.0 is available

Update Rollup 3 for Microsoft Dynamics CRM 4.0 is available. This update rollup is available for all...

Author: ukdynsupport Date: 03/13/2009

Update Rollup 2 for Microsoft Dynamics CRM 4.0 is available

Update Rollup 2 for Microsoft Dynamics CRM 4.0 is available. This update rollup is available for all...

Author: ukdynsupport Date: 02/18/2009

Enabling Automatic Deletion of Queue Emails from Dynamics CRM 4.0

Dynamics CRM 4.0 does not automatically delete the emails from the exchange mailbox of the queue....

Author: ukdynsupport Date: 02/18/2009

Compare XML Customization files tool

Users often wonder how to compare XML customization files.XML compare tools we can see are not...

Author: ukdynsupport Date: 02/18/2009

Standard Rate of VAT for Microsoft Dynamics Customers

In November 2008 the Chancellor stated that the standard rate of UK VAT will drop from 17.5% to 15%...

Author: ukdynsupport Date: 11/27/2008

Update Rollup 1 is available for Microsoft Dynamics CRM 4.0

Update Rollup 1 is available for Microsoft Dynamics CRM 4.0 Update Rollup 1 is available for all...

Author: ukdynsupport Date: 11/26/2008

Feedback required - Selected Company Restore

If you have a minute or two we would appreciate your feedback regarding the usage of the company...

Author: ukdynsupport Date: 11/13/2008

20 Key Limitation across Primary Key, Secondary Key and SumIndexFields

The NAV documentation clearly indicates that a primary key is limited to 20 fields and that the...

Author: ukdynsupport Date: 09/17/2008

Platform Update rollup KB 956161 is available for Microsoft Dynamics NAV 5.0 SP1

This is the very anticipated Update 1 for Dynamics NAV 5.0 SP1. Not only does this update resolves...

Author: ukdynsupport Date: 09/10/2008

GP 9.0 SP4 Released!

Release 9.0 Service Pack 4 English has released! NOTE: This is the last service pack for 9.0....

Author: ukdynsupport Date: 09/10/2008

Microsoft Dynamics NAV 5.0 SP1 and SQL Server 2000

Microsoft Dynamics NAV 5.0 SP1 introduces a new way to handle SIFT. Instead of maintaining totals in...

Author: ukdynsupport Date: 07/18/2008

Performance Point Provider for Great Plains

The Data Provider for Microsoft Dynamics GP enables you to import data from Microsoft Dynamics GP...

Author: ukdynsupport Date: 07/11/2008

How to Prepare for Microsoft Dynamics GP Support

If you are submitting an electronic support request, be sure to include these details in your...

Author: ukdynsupport Date: 07/09/2008

Improvements on PartnerSource

In response to a lot of feedback, the PartnerSource site (login required) has recently been updated....

Author: ukdynsupport Date: 06/27/2008

Microsoft Dynamics CRM 4.0 Management Pack for Microsoft Operations Manager 2005 is now released.

It is now possible to manage your Dynamics CRM 4.0 environment from within Microsoft Operations...

Author: ukdynsupport Date: 06/12/2008

Microsoft GP 10.0 Service Pack 2 released!

I am glad to state that Service Pack 2 (aka - GP 10 Feature Pack) has been released. CD 1 and CD 2...

Author: ukdynsupport Date: 06/12/2008

Frequently asked questions about role-based security in GP 10.0

I am happy to state that the KB 951229 is now live! This knowledge base article lists the frequently...

Author: ukdynsupport Date: 06/12/2008

Released: Microsoft Dynamics NAV 5.0 SP1 & Upgrade Toolkit

I am happy to announce that Dynamics NAV 5.0 SP1 and Update Toolkit are available to do from...

Author: ukdynsupport Date: 06/03/2008

What’s new in Dynamics AX 4.0 Trade and logistics

This webcast will cover the following features: – Multiple Ship to – Enhanced delivery date control...

Author: ukdynsupport Date: 05/14/2008

Webcast: Dynamics Technical Support - Processes and Tools for Unmanaged Partners

Microsoft Dynamics Self and Assisted Technical Support Options: How can unmanaged partners take full...

Author: ukdynsupport Date: 05/07/2008

Super Speedy SQL Server SIFTs in Dynamics NAV 5.0 SP1

The way Dynamics NAV manages SIFTs in version 5.0 SP1 is a radical step forward from previous...

Author: ukdynsupport Date: 04/23/2008

GP 10.0 scalability paper released

The Scalability document for GP has been updated for GP 10.0. Here are the links on PartnerSource...

Author: ukdynsupport Date: 04/22/2008

SP1 for Microsoft Dynamics NAV version 5 introduces a number of new platform changes to help...

Author: ukdynsupport Date: 04/17/2008

Dynamics AX Performance Team's Blog is now live!

The Dynamics AX Performance Team's blog is now up and running. The first entries will discuss SQL...

Author: ukdynsupport Date: 04/14/2008

Microsoft Dynamics CRM 4.0 updates and hotfixes

Now that we are starting to see our first hotfixes being released for Dynamics CRM 4.0, I wanted to...

Author: ukdynsupport Date: 03/26/2008

Microsoft Dynamics NAV Compatibility with Microsoft SQL Server 2008 and Microsoft Windows Server 2008

Microsoft Dynamics NAV plans to support Microsoft SQL Server 2008 and Microsoft Windows Server 2008...

Author: ukdynsupport Date: 03/26/2008

Support for Microsoft Dynamics CRM 4.0 on Windows Server 2008

Microsoft Dynamics CRM 4.0 is compatible with Windows Server 2008 based computers, however there are...

Author: ukdynsupport Date: 03/13/2008

GP 9.0 New Hotfix has been released

The GP 9.0 HITB hotfix has released! The following builds are updated with the hotfix: 1....

Author: ukdynsupport Date: 03/11/2008

AX Build Numbers Explained.

In AX 4 the application and kernel version details in help/about do not appear to show you which...

Author: ukdynsupport Date: 02/19/2008

AX Updates – Kernel/Application/Service Pack.

The variety of different updates available for AX can be confusing for a newcomer to the product, so...

Author: ukdynsupport Date: 02/19/2008

Webcast: The Basics of Lean Manufacturing

ABOUT THE TOPIC: Microsoft are introducing a lean Module within Dynamics AX. This webcast outlines a...

Author: ukdynsupport Date: 02/17/2008

Webcast: Dynamics NAV Outlook Synchronization

ABOUT THE TOPIC: Due to problems with Outlook Synchronization, our development team in response to...

Author: ukdynsupport Date: 02/17/2008

Webcast: Dynamics NAV Support "Help Us – Help You"

I am delivering this web cast which I have developed with Partners feedback in mind. It outlines how...

Author: ukdynsupport Date: 02/15/2008

Outlook Integration Update for Microsoft Dynamics NAV 5.0

I am excited to announce the release of Outlook Integration Update for Microsoft Dynamics NAV 5.0....

Author: ukdynsupport Date: 02/07/2008

Microsoft Dynamics GP 10.0 hotfix released

Microsoft Dynamics GP 10.0 English hotfix KB 947356 has been released. The following builds are...

Author: ukdynsupport Date: 02/06/2008

Security Synchronization Utility for Business Portal for Microsoft Dynamics GP 10.0

The Security Synchronization Utility to synchronize security permissions between Business Portal,...

Author: ukdynsupport Date: 02/01/2008

Tool to Update Microsoft Dynamics CRM 4.0 data inline and Export to CSV for Re-import

Some of you may have been frustrated that before the launch of Microsoft Dynamics CRM 4.0, there...

Author: ukdynsupport Date: 01/29/2008

An explanation of AX Application File Extensions

Dynamics Ax uses several file name extensions for the files that are installed as part of Microsoft...

Author: ukdynsupport Date: 01/25/2008

Closing Support Cases

It has come to some of our attention that there is some confusion as to what the term “Closing Case”...

Author: ukdynsupport Date: 01/24/2008

All you need to know about SQL Server build numbers:

If you are using the SQL Server database option with any of the Microsoft Dynamics products you will...

Author: ukdynsupport Date: 01/22/2008

Microsoft Dynamics CRM 4.0 now available on MSDN

As promised, here is a quick blog to inform you that Dynamics CRM 4.0 is now available for download...

Author: ukdynsupport Date: 01/21/2008

Webcast: SQL Server 2005 Performance Tuning for Microsoft Dynamics AX

ABOUT THE TOPIC: This presentation will cover the following areas SQL Server 2005 Setup Data Storage...

Author: ukdynsupport Date: 01/21/2008

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