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Tutorial: Microsoft Entra SSO integration with RightAnswers

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In this tutorial, you'll learn how to integrate RightAnswers with Microsoft Entra ID. When you integrate RightAnswers with Microsoft Entra ID, you can:

  • Control in Microsoft Entra ID who has access to RightAnswers.
  • Enable your users to be automatically signed-in to RightAnswers with their Microsoft Entra accounts.
  • Manage your accounts in one central location.

Prerequisites

To configure Microsoft Entra integration with RightAnswers, you need the following items:

  • A Microsoft Entra subscription. If you don't have a Microsoft Entra environment, you can get a free account.
  • RightAnswers single sign-on enabled subscription.
  • Along with Cloud Application Administrator, Application Administrator can also add or manage applications in Microsoft Entra ID. For more information, see Azure built-in roles.

Scenario description

In this tutorial, you configure and test Microsoft Entra single sign-on in a test environment.

  • RightAnswers supports SP initiated SSO.

To configure the integration of RightAnswers into Microsoft Entra ID, you need to add RightAnswers from the gallery to your list of managed SaaS apps.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Identity > Applications > Enterprise applications > New application.
  3. In the Add from the gallery section, type RightAnswers in the search box.
  4. Select RightAnswers from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.

Configure and test Microsoft Entra SSO for RightAnswers

Configure and test Microsoft Entra SSO with RightAnswers using a test user called B.Simon. For SSO to work, you need to establish a link relationship between a Microsoft Entra user and the related user in RightAnswers.

To configure and test Microsoft Entra SSO with RightAnswers, perform the following steps:

  1. Configure Microsoft Entra SSO - to enable your users to use this feature.
    1. Create a Microsoft Entra test user - to test Microsoft Entra single sign-on with B.Simon.
    2. Assign the Microsoft Entra test user - to enable B.Simon to use Microsoft Entra single sign-on.
  2. Configure RightAnswers SSO - to configure the single sign-on settings on application side.
    1. Create RightAnswers test user - to have a counterpart of B.Simon in RightAnswers that is linked to the Microsoft Entra representation of user.
  3. Test SSO - to verify whether the configuration works.

Configure Microsoft Entra SSO

Follow these steps to enable Microsoft Entra SSO.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

  2. Browse to Identity > Applications > Enterprise applications > RightAnswers > Single sign-on.

  3. On the Select a single sign-on method page, select SAML.

  4. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings.

    Screenshot shows to edit Basic S A M L Configuration.

  5. On the Basic SAML Configuration section, perform the following steps:

    a. In the Identifier (Entity ID) text box, type a URL using the following pattern: https://<subdomain>.rightanswers.com:<identifier>/portal

    b. In the Sign on URL text box, type a URL using the following pattern: https://<subdomain>.rightanswers.com/portal/ss/

    Note

    These values are not real. Update these values with the actual Identifier and Sign on URL. Contact RightAnswers Client support team to get these values. You can also refer to the patterns shown in the Basic SAML Configuration section.

  6. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Federation Metadata XML from the given options as per your requirement and save it on your computer.

    Screenshot shows the Certificate download link.

  7. On the Set up RightAnswers section, copy the appropriate URL(s) as per your requirement.

    Screenshot shows to copy configuration appropriate U R L.

Create a Microsoft Entra test user

In this section, you'll create a test user called B.Simon.

  1. Sign in to the Microsoft Entra admin center as at least a User Administrator.
  2. Browse to Identity > Users > All users.
  3. Select New user > Create new user, at the top of the screen.
  4. In the User properties, follow these steps:
    1. In the Display name field, enter B.Simon.
    2. In the User principal name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com.
    3. Select the Show password check box, and then write down the value that's displayed in the Password box.
    4. Select Review + create.
  5. Select Create.

Assign the Microsoft Entra test user

In this section, you'll enable B.Simon to use single sign-on by granting access to RightAnswers.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Identity > Applications > Enterprise applications > RightAnswers.
  3. In the app's overview page, select Users and groups.
  4. Select Add user/group, then select Users and groups in the Add Assignment dialog.
    1. In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.
    2. If you are expecting a role to be assigned to the users, you can select it from the Select a role dropdown. If no role has been set up for this app, you see "Default Access" role selected.
    3. In the Add Assignment dialog, click the Assign button.

Configure RightAnswers SSO

To configure single sign-on on RightAnswers side, you need to send the downloaded Federation Metadata XML and appropriate copied URLs from the application configuration to RightAnswers support team. They set this setting to have the SAML SSO connection set properly on both sides.

Note

Your RightAnswers support team has to do the actual SSO configuration. You will get a notification when SSO has been enabled for your subscription.

Create RightAnswers test user

To enable Microsoft Entra users to sign in to RightAnswers, they must be provisioned into RightAnswers. When RightAnswers, provisioning is an automated task so there is no action item for you.

Users are automatically created if necessary during the first single sign-on attempt.

Note

You can use any other RightAnswers user account creation tools or APIs provided by RightAnswers to provision Microsoft Entra user accounts.

Test SSO

In this section, you test your Microsoft Entra single sign-on configuration with following options.

  • Click on Test this application, this will redirect to RightAnswers Sign-on URL where you can initiate the login flow.

  • Go to RightAnswers Sign-on URL directly and initiate the login flow from there.

  • You can use Microsoft My Apps. When you click the RightAnswers tile in the My Apps, this will redirect to RightAnswers Sign-on URL. For more information, see Microsoft Entra My Apps.

Next steps

Once you configure RightAnswers you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Cloud App Security.