How to: Block legacy authentication to Azure AD with Conditional Access

To give your users easy access to your cloud apps, Azure Active Directory (Azure AD) supports a broad variety of authentication protocols including legacy authentication. However, legacy protocols don’t support multi-factor authentication (MFA). MFA is in many environments a common requirement to address identity theft.

If your environment is ready to block legacy authentication to improve your tenant's protection, you can accomplish this goal with Conditional Access. This article explains how you can configure Conditional Access policies that block legacy authentication for your tenant.


This article assumes that you are familiar with:

Scenario description

Azure AD supports several of the most widely used authentication and authorization protocols including legacy authentication. Legacy authentication refers to protocols that use basic authentication. Typically, these protocols can't enforce any type of second factor authentication. Examples for apps that are based on legacy authentication are:

  • Older Microsoft Office apps
  • Apps using mail protocols like POP, IMAP, and SMTP

Single factor authentication (for example, username and password) is not enough these days. Passwords are bad as they are easy to guess and we (humans) are bad at choosing good passwords. Passwords are also vulnerable to a variety of attacks like phishing and password spray. One of the easiest things you can do to protect against password threats is to implement MFA. With MFA, even if an attacker gets in possession of a user's password, the password alone is not sufficient to successfully authenticate and access the data.

How can you prevent apps using legacy authentication from accessing your tenant's resources? The recommendation is to just block them with a Conditional Access policy. If necessary, you allow only certain users and specific network locations to use apps that are based on legacy authentication.

Conditional Access policies are enforced after the first-factor authentication has been completed. Therefore, Conditional Access is not intended as a first line defense for scenarios like denial-of-service (DoS) attacks, but can utilize signals from these events (for example, the sign-in risk level, location of the request, and so on) to determine access.


This section explains how to configure a Conditional Access policy to block legacy authentication.

Identify legacy authentication use

Before you can block legacy authentication in your directory, you need to first understand if your users have apps that use legacy authentication and how it affects your overall directory. Azure AD sign-in logs can be used to understand if you’re using legacy authentication.

  1. Navigate to the Azure portal > Azure Active Directory > Sign-ins.
  2. Add the Client App column if it is not shown by clicking on Columns > Client App.
  3. Add filters > Client App > select all of the options for Other clients and click Apply.

Filtering will only show you sign-in attempts that were made by legacy authentication protocols. Clicking on each individual sign-in attempt will show you additional details. The Client App field under the Basic Info tab will indicate which legacy authentication protocol was used.

These logs will indicate which users are still depending on legacy authentication and which applications are using legacy protocols to make authentication requests. For users that do not appear in these logs and are confirmed to not be using legacy authentication, implement a Conditional Access policy for these users only.

Block legacy authentication

In a Conditional Access policy, you can set a condition that is tied to the client apps that are used to access your resources. The client apps condition enables you to narrow down the scope to apps using legacy authentication by selecting Other clients for Mobile apps and desktop clients.

Other clients

To block access for these apps, you need to select Block access.

Block access

Select users and cloud apps

If you want to block legacy authentication for your organization, you probably think that you can accomplish this by selecting:

  • All users
  • All cloud apps
  • Block access


Azure has a safety feature that prevents you from creating a policy like this because this configuration violates the best practices for Conditional Access policies.

Policy configuration not supported

The safety feature is necessary because block all users and all cloud apps has the potential to block your entire organization from signing on to your tenant. You must exclude at least one user to satisfy the minimal best practice requirement. You could also exclude a directory role.

Policy configuration not supported

You can satisfy this safety feature by excluding one user from your policy. Ideally, you should define a few emergency-access administrative accounts in Azure AD and exclude them from your policy.

Policy deployment

Before you put your policy into production, take care of:

  • Service accounts - Identify user accounts that are used as service accounts or by devices, like conference room phones. Make sure these accounts have strong passwords and add them to an excluded group.
  • Sign-in reports - Review the sign-in report and look for other client traffic. Identify top usage and investigate why it is in use. Usually, the traffic is generated by older Office clients that do not use modern authentication, or some third-party mail apps. Make a plan to move usage away from these apps, or if the impact is low, notify your users that they can't use these apps anymore.

For more information, see How should you deploy a new policy?.

What you should know

Blocking access using Other clients also blocks Exchange Online PowerShell and Dynamics 365 using basic auth.

Configuring a policy for Other clients blocks the entire organization from certain clients like SPConnect. This block happens because older clients authenticate in unexpected ways. The issue doesn't apply to major Office applications like the older Office clients.

It can take up to 24 hours for the policy to go into effect.

You can select all available grant controls for the Other clients condition; however, the end-user experience is always the same - blocked access.

If you block legacy authentication using the Other clients condition, you can also set the device platform and location condition. For example, if you only want to block legacy authentication for mobile devices, set the device platforms condition by selecting:

  • Android
  • iOS
  • Windows Phone

Policy configuration not supported

Next steps