Tutorial: Configure 15Five for automatic user provisioning

The objective of this tutorial is to demonstrate the steps to be performed in 15Five and Azure Active Directory (Azure AD) to configure Azure AD to automatically provision and de-provision users and/or groups to 15Five.

Note

This tutorial describes a connector built on top of the Azure AD User Provisioning Service. For important details on what this service does, how it works, and frequently asked questions, see Automate user provisioning and deprovisioning to SaaS applications with Azure Active Directory.

This connector is currently in Public Preview. For more information on the general Microsoft Azure terms of use for Preview features, see Supplemental Terms of Use for Microsoft Azure Previews.

Prerequisites

The scenario outlined in this tutorial assumes that you already have the following prerequisites:

  • An Azure AD tenant.
  • A 15Five tenant.
  • A user account in 15Five with Admin permissions.

Assigning users to 15Five

Azure Active Directory uses a concept called assignments to determine which users should receive access to selected apps. In the context of automatic user provisioning, only the users and/or groups that have been assigned to an application in Azure AD are synchronized.

Before configuring and enabling automatic user provisioning, you should decide which users and/or groups in Azure AD need access to 15Five. Once decided, you can assign these users and/or groups to 15Five by following the instructions here:

Important tips for assigning users to 15Five

  • It is recommended that a single Azure AD user is assigned to 15Five to test the automatic user provisioning configuration. Additional users and/or groups may be assigned later.

  • When assigning a user to 15Five, you must select any valid application-specific role (if available) in the assignment dialog. Users with the Default Access role are excluded from provisioning.

Setup 15Five for provisioning

Before configuring 15Five for automatic user provisioning with Azure AD, you will need to enable SCIM provisioning on 15Five.

  1. Sign in to your 15Five Admin Console. Navigate to Features > Integrations.

    15Five Admin Console

  2. Click on SCIM 2.0.

    15Five Admin Console

  3. Navigate to SCIM integration > Generate OAuth token.

    15Five Add SCIM

  4. Copy the values for SCIM 2.0 base URL and Access Token. This value will be entered in the Tenant URL and Secret Token field in the Provisioning tab of your 15Five application in the Azure portal.

    15Five Add SCIM

To configure 15Five for automatic user provisioning with Azure AD, you need to add 15Five from the Azure AD application gallery to your list of managed SaaS applications.

To add 15Five from the Azure AD application gallery, perform the following steps:

  1. In the Azure portal, in the left navigation panel, select Azure Active Directory.

    The Azure Active Directory button

  2. Go to Enterprise applications, and then select All applications.

    The Enterprise applications blade

  3. To add a new application, select the New application button at the top of the pane.

    The New application button

  4. In the search box, enter 15Five, select 15Five in the results panel, and then click the Add button to add the application.

    15Five in the results list

Configuring automatic user provisioning to 15Five

This section guides you through the steps to configure the Azure AD provisioning service to create, update, and disable users and/or groups in 15Five based on user and/or group assignments in Azure AD.

Tip

You may also choose to enable SAML-based single sign-on for 15Five , following the instructions provided in the 15Five Single sign-on tutorial. Single sign-on can be configured independently of automatic user provisioning, though these two features compliment each other.

To configure automatic user provisioning for 15Five in Azure AD:

  1. Sign in to the Azure portal. Select Enterprise Applications, then select All applications.

    Enterprise applications blade

  2. In the applications list, select 15Five.

    The 15Five link in the Applications list

  3. Select the Provisioning tab.

    Provisioning tab

  4. Set the Provisioning Mode to Automatic.

    Provisioning tab

  5. Under the Admin Credentials section, input the SCIM 2.0 base URL and Access Token values retrieved earlier in Tenant URL and Secret Token respectively. Click Test Connection to ensure Azure AD can connect to 15Five. If the connection fails, ensure your 15Five account has Admin permissions and try again.

    Tenant URL + Token

  6. In the Notification Email field, enter the email address of a person or group who should receive the provisioning error notifications and check the checkbox - Send an email notification when a failure occurs.

    Notification Email

  7. Click Save.

  8. Under the Mappings section, select Synchronize Azure Active Directory Users to 15Five.

    15Five User Mappings

  9. Review the user attributes that are synchronized from Azure AD to 15Five in the Attribute Mapping section. The attributes selected as Matching properties are used to match the user accounts in 15Five for update operations. Select the Save button to commit any changes.

    15Five User Attributes

  10. Under the Mappings section, select Synchronize Azure Active Directory Groups to 15Five.

    15Five Group Mappings

  11. Review the group attributes that are synchronized from Azure AD to 15Five in the Attribute Mapping section. The attributes selected as Matching properties are used to match the groups in 15Five for update operations. Select the Save button to commit any changes.

    15Five Group Attributes

  12. To configure scoping filters, refer to the following instructions provided in the Scoping filter tutorial.

  13. To enable the Azure AD provisioning service for 15Five, change the Provisioning Status to On in the Settings section.

    Provisioning Status Toggled On

  14. Define the users and/or groups that you would like to provision to 15Five by choosing the desired values in Scope in the Settings section.

    Provisioning Scope

  15. When you are ready to provision, click Save.

    Saving Provisioning Configuration

    This operation starts the initial synchronization of all users and/or groups defined in Scope in the Settings section. The initial sync takes longer to perform than subsequent syncs, which occur approximately every 40 minutes as long as the Azure AD provisioning service is running. You can use the Synchronization Details section to monitor progress and follow links to provisioning activity report, which describes all actions performed by the Azure AD provisioning service on 15Five.

    For more information on how to read the Azure AD provisioning logs, see Reporting on automatic user account provisioning

Connector limitations

  • 15Five does not support hard deletes for users.

Additional resources

Next steps