Tutorial: Integrate AlertOps with Azure Active Directory

In this tutorial, you'll learn how to integrate AlertOps with Azure Active Directory (Azure AD). When you integrate AlertOps with Azure AD, you can:

  • Control in Azure AD who has access to AlertOps.
  • Enable your users to be automatically signed-in to AlertOps with their Azure AD accounts.
  • Manage your accounts in one central location - the Azure portal.

To learn more about SaaS app integration with Azure AD, see What is application access and single sign-on with Azure Active Directory.

Prerequisites

To get started, you need the following items:

  • An Azure AD subscription. If you don't have a subscription, you can get a free account.
  • AlertOps single sign-on (SSO) enabled subscription.

Scenario description

In this tutorial, you configure and test Azure AD SSO in a test environment. AlertOps supports SP and IDP initiated SSO.

To configure the integration of AlertOps into Azure AD, you need to add AlertOps from the gallery to your list of managed SaaS apps.

  1. Sign in to the Azure portal using either a work or school account, or a personal Microsoft account.
  2. On the left navigation pane, select the Azure Active Directory service.
  3. Navigate to Enterprise Applications and then select All Applications.
  4. To add new application, select New application.
  5. In the Add from the gallery section, type AlertOps in the search box.
  6. Select AlertOps from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Configure and test Azure AD single sign-on

Configure and test Azure AD SSO with AlertOps using a test user called Britta Simon. For SSO to work, you need to establish a link relationship between an Azure AD user and the related user in AlertOps.

To configure and test Azure AD SSO with AlertOps, complete the following building blocks:

  1. Configure Azure AD SSO to enable your users to use this feature.
  2. Configure AlertOps to configure the SSO settings on application side.
  3. Create an Azure AD test user to test Azure AD single sign-on with Britta Simon.
  4. Assign the Azure AD test user to enable Britta Simon to use Azure AD single sign-on.
  5. Create AlertOps test user to have a counterpart of Britta Simon in AlertOps that is linked to the Azure AD representation of user.
  6. Test SSO to verify whether the configuration works.

Configure Azure AD SSO

Follow these steps to enable Azure AD SSO in the Azure portal.

  1. In the Azure portal, on the AlertOps application integration page, find the Manage section and select Single sign-on.

  2. On the Select a Single sign-on method page, select SAML.

  3. On the Set up Single Sign-On with SAML page, click the edit/pen icon for Basic SAML Configuration to edit the settings.

    Edit Basic SAML Configuration

  4. On the Basic SAML Configuration section, if you wish to configure the application in IDP initiated mode, perform the following steps:

    1. In the Identifier text box, type a URL using the following pattern: https://<SUBDOMAIN>.alertops.com

    2. In the Reply URL text box, type a URL using the following pattern: https://<SUBDOMAIN>.alertops.com/login.aspx

  5. Click Set additional URLs and perform the following step if you wish to configure the application in SP initiated mode:

    In the Sign-on URL text box, type a URL using the following pattern: https://<SUBDOMAIN>.alertops.com/login.aspx

    Note

    These values are not real. Update these values with the actual Identifier, Reply URL and Sign-on URL. Contact AlertOps Client support team to get these values. You can also refer to the patterns shown in the Basic SAML Configuration section in the Azure portal.

  6. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, find Certificate (Base64) and select Download to download the certificate and save it on your computer.

    The Certificate download link

  7. On the Set up AlertOps section, copy the appropriate URL(s) based on your requirement.

    Copy configuration URLs

Configure AlertOps

  1. To automate the configuration within AlertOps, you need to install My Apps Secure Sign-in browser extension by clicking Install the extension.

    My apps extension

  2. After adding extension to the browser, click on Setup AlertOps will direct you to the AlertOps application. From there, provide the admin credentials to sign into AlertOps. The browser extension will automatically configure the application for you and automate steps 3-5.

    Setup configuration

  3. If you want to setup AlertOps manually, open a new web browser window and sign into your AlertOps company site as an administrator and perform the following steps:

  4. Click on the Account settings from the left navigation panel.

    Screenshot shows the AlertOps menu with Account Settings called out.

  5. On the Subscription Settings page select SSO and perform the following steps:

    Screenshot shows the Subscription Settings window for S S O with values entered as described in this step.

    a. Select Use Single Sign-On(SSO) checkbox.

    b. Select Azure Active Directory as an SSO Provider from the dropdown.

    c. In the Issuer URL textbox, use the identifier value, which you have used in the Basic SAML Configuration section in the Azure portal.

    d. In the SAML endpoint URL textbox, paste the Login URL value, which you have copied from the Azure portal.

    e. In the SLO endpoint URL textbox, paste the Login URL value, which you have copied from the Azure portal.

    f. Select SHA256 as a SAML Signature Algorithm from the dropdown.

    g. Open your downloaded Certificate(Base64) file in Notepad. Copy the content of it into your clipboard, and then paste it to the X.509 Certificate text box.

Create an Azure AD test user

In this section, you'll create a test user in the Azure portal called Britta Simon.

  1. From the left pane in the Azure portal, select Azure Active Directory, select Users, and then select All users.
  2. Select New user at the top of the screen.
  3. In the User properties, follow these steps:
    1. In the Name field, enter Britta Simon.
    2. In the User name field, enter the username@companydomain.extension. For example, BrittaSimon@contoso.com.
    3. Select the Show password check box, and then write down the value that's displayed in the Password box.
    4. Click Create.

Assign the Azure AD test user

In this section, you'll enable Britta Simon to use Azure single sign-on by granting access to AlertOps.

  1. In the Azure portal, select Enterprise Applications, and then select All applications.

  2. In the applications list, select AlertOps.

  3. In the app's overview page, find the Manage section and select Users and groups.

    The "Users and groups" link

  4. Select Add user, then select Users and groups in the Add Assignment dialog.

    The Add User link

  5. In the Users and groups dialog, select Britta Simon from the Users list, then click the Select button at the bottom of the screen.

  6. If you're expecting any role value in the SAML assertion, in the Select Role dialog, select the appropriate role for the user from the list and then click the Select button at the bottom of the screen.

  7. In the Add Assignment dialog, click the Assign button.

Create AlertOps test user

  1. In a different browser window, sign in to your AlertOps company site as administrator.

  2. Click on the Users from the left navigation panel.

    Screenshot shows the AlertOps menu with Users called out.

  3. Select Add User.

    Screenshot shows the Users window with the Add User button.

  4. On the Add User dialog, perform the following steps:

    Screenshot shows the Add Users pane with values entered as described in this step.

    a. In the Login User Name textbox, enter the user name of the user like Brittasimon.

    b. In the Official Email textbox, enter the email address of the user like Brittasimon@contoso.com.

    c. In the First Name textbox, enter the first name of user like Britta.

    d. In the Last Name textbox, enter the first name of user like Simon.

    e. Select the Type value from the dropdown as per your organization.

    f. Select the Role of the user from the dropdown as per your organization.

    g. Select Add.

Test SSO

When you select the AlertOps tile in the Access Panel, you should be automatically signed in to the AlertOps for which you set up SSO. For more information about the Access Panel, see Introduction to the Access Panel.

Additional Resources