Tutorial: Azure Active Directory single sign-on (SSO) integration with BetterWorks

In this tutorial, you'll learn how to integrate BetterWorks with Azure Active Directory (Azure AD). When you integrate BetterWorks with Azure AD, you can:

  • Control in Azure AD who has access to BetterWorks.
  • Enable your users to be automatically signed-in to BetterWorks with their Azure AD accounts.
  • Manage your accounts in one central location - the Azure portal.

To learn more about SaaS app integration with Azure AD, see What is application access and single sign-on with Azure Active Directory.

Prerequisites

To get started, you need the following items:

  • An Azure AD subscription. If you don't have a subscription, you can get a free account.
  • BetterWorks single sign-on (SSO) enabled subscription.

Scenario description

In this tutorial, you configure and test Azure AD SSO in a test environment.

  • BetterWorks supports SP and IDP initiated SSO

Note

Identifier of this application is a fixed string value so only one instance can be configured in one tenant.

To configure the integration of BetterWorks into Azure AD, you need to add BetterWorks from the gallery to your list of managed SaaS apps.

  1. Sign in to the Azure portal using either a work or school account, or a personal Microsoft account.
  2. On the left navigation pane, select the Azure Active Directory service.
  3. Navigate to Enterprise Applications and then select All Applications.
  4. To add new application, select New application.
  5. In the Add from the gallery section, type BetterWorks in the search box.
  6. Select BetterWorks from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Configure and test Azure AD single sign-on for BetterWorks

Configure and test Azure AD SSO with BetterWorks using a test user called B.Simon. For SSO to work, you need to establish a link relationship between an Azure AD user and the related user in BetterWorks.

To configure and test Azure AD SSO with BetterWorks, complete the following building blocks:

  1. Configure Azure AD SSO - to enable your users to use this feature.
    1. Create an Azure AD test user - to test Azure AD single sign-on with B.Simon.
    2. Assign the Azure AD test user - to enable B.Simon to use Azure AD single sign-on.
  2. Configure BetterWorks SSO - to configure the single sign-on settings on application side.
    1. Create BetterWorks test user - to have a counterpart of B.Simon in BetterWorks that is linked to the Azure AD representation of user.
  3. Test SSO - to verify whether the configuration works.

Configure Azure AD SSO

Follow these steps to enable Azure AD SSO in the Azure portal.

  1. In the Azure portal, on the BetterWorks application integration page, find the Manage section and select single sign-on.

  2. On the Select a single sign-on method page, select SAML.

  3. On the Set up single sign-on with SAML page, click the edit/pen icon for Basic SAML Configuration to edit the settings.

    Edit Basic SAML Configuration

  4. On the Basic SAML Configuration section, if you wish to configure the application in IDP initiated mode, enter the values for the following fields:

    a. In the Identifier text box, type a URL: https://app.betterworks.com/saml2/metadata/

    b. In the Reply URL text box, type a URL: https://app.betterworks.com/saml2/acs/

  5. Click Set additional URLs and perform the following step if you wish to configure the application in SP initiated mode:

    In the Sign-on URL text box, type a URL: https://app.betterworks.com

  6. On the Set up single sign-on with SAML page, in the SAML Signing Certificate section, find Federation Metadata XML and select Download to download the certificate and save it on your computer.

    The Certificate download link

  7. On the Set up BetterWorks section, copy the appropriate URL(s) based on your requirement.

    Copy configuration URLs

Create an Azure AD test user

In this section, you'll create a test user in the Azure portal called B.Simon.

  1. From the left pane in the Azure portal, select Azure Active Directory, select Users, and then select All users.
  2. Select New user at the top of the screen.
  3. In the User properties, follow these steps:
    1. In the Name field, enter B.Simon.
    2. In the User name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com.
    3. Select the Show password check box, and then write down the value that's displayed in the Password box.
    4. Click Create.

Assign the Azure AD test user

In this section, you'll enable B.Simon to use Azure single sign-on by granting access to BetterWorks.

  1. In the Azure portal, select Enterprise Applications, and then select All applications.

  2. In the applications list, select BetterWorks.

  3. In the app's overview page, find the Manage section and select Users and groups.

    The "Users and groups" link

  4. Select Add user, then select Users and groups in the Add Assignment dialog.

    The Add User link

  5. In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.

  6. If you're expecting any role value in the SAML assertion, in the Select Role dialog, select the appropriate role for the user from the list and then click the Select button at the bottom of the screen.

  7. In the Add Assignment dialog, click the Assign button.

Configure BetterWorks SSO

To configure single sign-on on BetterWorks side, you need to send the downloaded Federation Metadata XML and appropriate copied URLs from Azure portal to BetterWorks support team. They set this setting to have the SAML SSO connection set properly on both sides.

Create BetterWorks test user

In this section, you create a user called Britta Simon in BetterWorks. Work with BetterWorks support team to add the users in the BetterWorks platform. Users must be created and activated before you use single sign-on.

Test SSO

In this section, you test your Azure AD single sign-on configuration using the Access Panel.

When you click the BetterWorks tile in the Access Panel, you should be automatically signed in to the BetterWorks for which you set up SSO. For more information about the Access Panel, see Introduction to the Access Panel.

Additional resources