Tutorial: Azure Active Directory Single sign-on (SSO) integration with Cisco Webex

In this tutorial, you'll learn how to integrate Cisco Webex with Azure Active Directory (Azure AD). When you integrate Cisco Webex with Azure AD, you can:

  • Control in Azure AD who has access to Cisco Webex.
  • Enable your users to be automatically signed-in to Cisco Webex with their Azure AD accounts.
  • Manage your accounts in one central location - the Azure portal.

To learn more about SaaS app integration with Azure AD, see What is application access and single sign-on with Azure Active Directory.


To get started, you need the following items:

  • An Azure AD subscription. If you don't have a subscription, you can get a free account.
  • Cisco Webex single sign-on (SSO) enabled subscription.

Scenario description

In this tutorial, you configure and test Azure AD SSO in a test environment.

  • Cisco Webex supports SP initiated SSO.
  • Cisco Webex supports Automated user provisioning.
  • Once you configure Cisco Webex you can enforce Session Control, which protect exfiltration and infiltration of your organization’s sensitive data in real-time. Session Control extend from Conditional Access. Learn how to enforce session control with Microsoft Cloud App Security

To configure the integration of Cisco Webex into Azure AD, you need to add Cisco Webex from the gallery to your list of managed SaaS apps.

  1. Sign in to the Azure portal using either a work or school account, or a personal Microsoft account.
  2. On the left navigation pane, select the Azure Active Directory service.
  3. Navigate to Enterprise Applications and then select All Applications.
  4. To add new application, select New application.
  5. In the Add from the gallery section, type Cisco Webex in the search box.
  6. Select Cisco Webex from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Configure and test Azure AD single sign-on for Cisco Webex

Configure and test Azure AD SSO with Cisco Webex using a test user called B.Simon. For SSO to work, you need to establish a link relationship between an Azure AD user and the related user in Cisco Webex.

To configure and test Azure AD SSO with Cisco Webex, complete the following building blocks:

  1. Configure Azure AD SSO to enable your users to use this feature.
    1. Create an Azure AD test user to test Azure AD single sign-on with B.Simon.
    2. Assign the Azure AD test user to enable B.Simon to use Azure AD single sign-on.
  2. Configure Cisco Webex to configure the SSO settings on application side.
    1. Create Cisco Webex test user to have a counterpart of B.Simon in Cisco Webex that is linked to the Azure AD representation of user.
  3. Test SSO to verify whether the configuration works.

Configure Azure AD SSO

Follow these steps to enable Azure AD SSO in the Azure portal.

  1. In the Azure portal, on the Cisco Webex application integration page, find the Manage section and select Single sign-on.

  2. On the Select a Single sign-on method page, select SAML.

  3. On the Set up Single Sign-On with SAML page, click the edit/pen icon for Basic SAML Configuration to edit the settings.

    Edit Basic SAML Configuration

  4. On the Basic SAML Configuration section, upload the downloaded Service Provider metadata file and configure the application by performing the following steps:


    You will get the Service Provider Metadata file from the Configure Cisco Webex section, which is explained later in the tutorial.

    a. Click Upload metadata file.

    b. Click on folder logo to select the metadata file and click Upload.

    c. After successful completion of uploading Service Provider metadata file the Identifier and Reply URL values get auto populated in Basic SAML Configuration section:

    In the Sign on URL textbox, paste the value of Reply URL, which gets autofilled by SP metadata file upload.

  5. Cisco Webex application expects the SAML assertions in a specific format, which requires you to add custom attribute mappings to your SAML token attributes configuration. The following screenshot shows the list of default attributes.


  6. In addition to above, Cisco Webex application expects few more attributes to be passed back in SAML response which are shown below. These attributes are also pre populated but you can review them as per your requirements.

    Name Source Attribute
    uid user.userprincipalname
  7. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, find Federation Metadata XML and select Download to download the certificate and save it on your computer.

    The Certificate download link

  8. On the Set up Cisco Webex section, copy the appropriate URL(s) based on your requirement.

    Copy configuration URLs

Create an Azure AD test user

In this section, you'll create a test user in the Azure portal called B.Simon.

  1. From the left pane in the Azure portal, select Azure Active Directory, select Users, and then select All users.
  2. Select New user at the top of the screen.
  3. In the User properties, follow these steps:
    1. In the Name field, enter B.Simon.
    2. In the User name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com.
    3. Select the Show password check box, and then write down the value that's displayed in the Password box.
    4. Click Create.

Assign the Azure AD test user

In this section, you'll enable B.Simon to use Azure single sign-on by granting access to Cisco Webex.

  1. In the Azure portal, select Enterprise Applications, and then select All applications.

  2. In the applications list, select Cisco Webex.

  3. In the app's overview page, find the Manage section and select Users and groups.

    The "Users and groups" link

  4. Select Add user, then select Users and groups in the Add Assignment dialog.

    The Add User link

  5. In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.

  6. In the Add Assignment dialog, click the Assign button.

Configure Cisco Webex

  1. To automate the configuration within Cisco Webex, you need to install My Apps Secure Sign-in browser extension by clicking Install the extension.

    My apps extension

  2. After adding extension to the browser, click on Set up Cisco Webex will direct you to the Cisco Webex application. From there, provide the admin credentials to sign into Cisco Webex. The browser extension will automatically configure the application for you and automate steps 3-8.

    Setup configuration

  3. If you want to setup Cisco Webex manually, sign in to Cisco Cloud Collaboration Management with your full administrator credentials.

  4. Select Settings and under the Authentication section, click Modify.

    Screenshot shows Authentication Settings where you can select Modify.

  5. Select Integrate a 3rd-party identity provider. (Advanced) and go to the next screen.

  6. On the Import Idp Metadata page, either drag and drop the Azure AD metadata file onto the page or use the file browser option to locate and upload the Azure AD metadata file. Then, select Require certificate signed by a certificate authority in Metadata (more secure) and click Next.

    Screenshot shows Import I d P Metadata page.

  7. Select Test SSO Connection, and when a new browser tab opens, authenticate with Azure AD by signing in.

  8. Return to the Cisco Cloud Collaboration Management browser tab. If the test was successful, select This test was successful. Enable Single Sign-On option and click Next.

Create Cisco Webex test user

In this section, you create a user called B.Simon in Cisco Webex. In this section, you create a user called B.Simon in Cisco Webex.

  1. Go to the Cisco Cloud Collaboration Management with your full administrator credentials.

  2. Click Users and then Manage Users.

    Screenshot shows the Users page where you can Manage Users.

  3. In the Manage User window, select Manually add or modify users and click Next.

  4. Select Names and Email address. Then, fill out the textbox as follows:

    Screenshot shows the Mange Users dialog box where you can manually add or modify users.

    a. In the First Name textbox, type first name of user like B.

    b. In the Last Name textbox, type last name of user like Simon.

    c. In the Email address textbox, type email address of user like b.simon@contoso.com.

  5. Click the plus sign to add B.Simon. Then, click Next.

  6. In the Add Services for Users window, click Save and then Finish.

Test SSO

When you select the Cisco Webex tile in the Access Panel, you should be automatically signed in to the Cisco Webex for which you set up SSO. For more information about the Access Panel, see Introduction to the Access Panel.

Additional Resources