Tutorial: Azure Active Directory integration with GoToMeeting
In this tutorial, you learn how to integrate GoToMeeting with Azure Active Directory (Azure AD). Integrating GoToMeeting with Azure AD provides you with the following benefits:
- You can control in Azure AD who has access to GoToMeeting.
- You can enable your users to be automatically signed-in to GoToMeeting (Single Sign-On) with their Azure AD accounts.
- You can manage your accounts in one central location - the Azure portal.
If you want to know more details about SaaS app integration with Azure AD, see What is application access and single sign-on with Azure Active Directory. If you don't have an Azure subscription, create a free account before you begin.
To configure Azure AD integration with GoToMeeting, you need the following items:
- An Azure AD subscription. If you don't have an Azure AD environment, you can get one-month trial here
- GoToMeeting single sign-on enabled subscription
In this tutorial, you configure and test Azure AD single sign-on in a test environment.
- GoToMeeting supports IDP initiated SSO
Adding GoToMeeting from the gallery
To configure the integration of GoToMeeting into Azure AD, you need to add GoToMeeting from the gallery to your list of managed SaaS apps.
To add GoToMeeting from the gallery, perform the following steps:
In the Azure portal, on the left navigation panel, click Azure Active Directory icon.
Navigate to Enterprise Applications and then select the All Applications option.
To add new application, click New application button on the top of dialog.
In the search box, type GoToMeeting, select GoToMeeting from result panel then click Add button to add the application.
Configure and test Azure AD single sign-on
In this section, you configure and test Azure AD single sign-on with GoToMeeting based on a test user called Britta Simon. For single sign-on to work, a link relationship between an Azure AD user and the related user in GoToMeeting needs to be established.
To configure and test Azure AD single sign-on with GoToMeeting, you need to complete the following building blocks:
- Configure Azure AD Single Sign-On - to enable your users to use this feature.
- Configure GoToMeeting Single Sign-On - to configure the Single Sign-On settings on application side.
- Create an Azure AD test user - to test Azure AD single sign-on with Britta Simon.
- Assign the Azure AD test user - to enable Britta Simon to use Azure AD single sign-on.
- Create GoToMeeting test user - to have a counterpart of Britta Simon in GoToMeeting that is linked to the Azure AD representation of user.
- Test single sign-on - to verify whether the configuration works.
Configure Azure AD single sign-on
In this section, you enable Azure AD single sign-on in the Azure portal.
To configure Azure AD single sign-on with GoToMeeting, perform the following steps:
In the Azure portal, on the GoToMeeting application integration page, select Single sign-on.
On the Select a Single sign-on method dialog, select SAML/WS-Fed mode to enable single sign-on.
On the Set up Single Sign-On with SAML page, click Edit icon to open Basic SAML Configuration dialog.
On the Set up Single Sign-On with SAML page, click Edit button to open Basic SAML Configuration dialog.
a. In the Identifier text box, type a URL using the following pattern:
b. In the Reply URL text box, type a URL using the following pattern:
c. Click set additional URLs and configure the below URLs
d. Sign on URL (keep this blank)
e. In the RelayState text box, type a URL using the following pattern:
For GoToMeeting App, use
For GoToTraining, use
For GoToWebinar, use
For GoToAssist, use
These values are not real. Update these values with the actual Identifier and Reply URL. Contact GoToMeeting Client support team to get these values. You can also refer to the patterns shown in the Basic SAML Configuration section in the Azure portal.
On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Certificate (Base64) from the given options as per your requirement and save it on your computer.
On the Set up GoToMeeting section, copy the appropriate URL(s) as per your requirement.
a. Login URL
b. Azure Ad Identifier
c. Logout URL
Configure GoToMeeting Single Sign-On
In a different browser window, log in to your GoToMeeting Organization Center. You will be prompted to confirm that the IdP has been updated.
Enable the "My Identity Provider has been updated with the new domain" checkbox. Click Done when finished.
Create an Azure AD test user
The objective of this section is to create a test user in the Azure portal called Britta Simon.
In the Azure portal, in the left pane, select Azure Active Directory, select Users, and then select All users.
Select New user at the top of the screen.
In the User properties, perform the following steps.
a. In the Name field enter BrittaSimon.
b. In the User name field type email@example.com
For example, BrittaSimon@contoso.com
c. Select Show password check box, and then write down the value that's displayed in the Password box.
d. Click Create.
Assign the Azure AD test user
In this section, you enable Britta Simon to use Azure single sign-on by granting access to GoToMeeting.
In the Azure portal, select Enterprise Applications, select All applications, then select GoToMeeting.
In the applications list, select GoToMeeting.
In the menu on the left, select Users and groups.
Click the Add user button, then select Users and groups in the Add Assignment dialog.
In the Users and groups dialog select Britta Simon in the Users list, then click the Select button at the bottom of the screen.
If you are expecting any role value in the SAML assertion then in the Select Role dialog select the appropriate role for the user from the list, then click the Select button at the bottom of the screen.
In the Add Assignment dialog click the Assign button.
Create GoToMeeting test user
In this section, a user called Britta Simon is created in GoToMeeting. GoToMeeting supports just-in-time provisioning, which is enabled by default.
There is no action item for you in this section. If a user doesn't already exist in GoToMeeting, a new one is created when you attempt to access GoToMeeting.
If you need to create a user manually, Contact GoToMeeting support team.
Test single sign-on
In this section, you test your Azure AD single sign-on configuration using the Access Panel.
When you click the GoToMeeting tile in the Access Panel, you should be automatically signed in to the GoToMeeting for which you set up SSO. For more information about the Access Panel, see Introduction to the Access Panel.
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