Tutorial: Azure Active Directory integration with GoToMeeting

In this tutorial, you learn how to integrate GoToMeeting with Azure Active Directory (Azure AD).

Integrating GoToMeeting with Azure AD provides you with the following benefits:

  • You can control in Azure AD who has access to GoToMeeting.
  • You can enable your users to automatically get signed-on to GoToMeeting (Single Sign-On) with their Azure AD accounts.
  • You can manage your accounts in one central location - the Azure portal.

If you want to know more details about SaaS app integration with Azure AD, see what is application access and single sign-on with Azure Active Directory.


To configure Azure AD integration with GoToMeeting, you need the following items:

  • An Azure AD subscription
  • A GoToMeeting single sign-on enabled subscription


To test the steps in this tutorial, we do not recommend using a production environment.

To test the steps in this tutorial, you should follow these recommendations:

  • Do not use your production environment, unless it is necessary.
  • If you don't have an Azure AD trial environment, you can get a one-month trial.

Scenario description

In this tutorial, you test Azure AD single sign-on in a test environment. The scenario outlined in this tutorial consists of two main building blocks:

  1. Adding GoToMeeting from the gallery
  2. Configuring and testing Azure AD single sign-on

To configure the integration of GoToMeeting into Azure AD, you need to add GoToMeeting from the gallery to your list of managed SaaS apps.

To add GoToMeeting from the gallery, perform the following steps:

  1. In the Azure portal, on the left navigation panel, click Azure Active Directory icon.

    The Azure Active Directory button

  2. Navigate to Enterprise applications. Then go to All applications.

    The Enterprise applications blade

  3. To add new application, click New application button on the top of dialog.

    The New application button

  4. In the search box, type GoToMeeting, select GoToMeeting from result panel then click Add button to add the application.

    GoToMeeting in the results list

Configure and test Azure AD single sign-on

In this section, you configure and test Azure AD single sign-on with GoToMeeting based on a test user called "Britta Simon".

For single sign-on to work, Azure AD needs to know what the counterpart user in GoToMeeting is to a user in Azure AD. In other words, a link relationship between an Azure AD user and the related user in GoToMeeting needs to be established.

In GoToMeeting, assign the value of the user name in Azure AD as the value of the Username to establish the link relationship.

To configure and test Azure AD single sign-on with GoToMeeting, you need to complete the following building blocks:

  1. Configure Azure AD Single Sign-On - to enable your users to use this feature.
  2. Create an Azure AD test user - to test Azure AD single sign-on with Britta Simon.
  3. Create a GoToMeeting test user - to have a counterpart of Britta Simon in GoToMeeting that is linked to the Azure AD representation of user.
  4. Assign the Azure AD test user - to enable Britta Simon to use Azure AD single sign-on.
  5. Test single sign-on - to verify whether the configuration works.

Configure Azure AD single sign-on

In this section, you enable Azure AD single sign-on in the Azure portal and configure single sign-on in your GoToMeeting application.

To configure Azure AD single sign-on with GoToMeeting, perform the following steps:

  1. In the Azure portal, on the GoToMeeting application integration page, click Single sign-on.

    Configure single sign-on link

  2. On the Single sign-on dialog, select Mode as SAML-based Sign-on to enable single sign-on.

    Single sign-on dialog box

  3. On the GoToMeeting Domain and URLs section, perform the following steps:

    GoToMeeting Domain and URLs single sign-on information

    In the Identifier textbox, type the URL: https://authentication.logmeininc.com/saml/sp

  4. Click Show Advanced URL configuration and configure the below URLs

    Sign on URL (keep this blank)

    Reply URL: https://authentication.logmeininc.com/saml/acs


    • For GoToMeeting App, use https://global.gotomeeting.com

    • For GoToTraining, use https://global.gototraining.com

    • For GoToWebinar, use https://global.gotowebinar.com

    • For GoToAssist, use https://app.gotoassist.com

  5. Click Save button.

    Configure Single Sign-On Save button

  6. In a different browser window, log in to your GoToMeeting Organization Center. You will be prompted to confirm that the IdP has been updated

  7. Enable the "My Identity Provider has been updated with the new domain" checkbox. Click Done when finished.


You can now read a concise version of these instructions inside the Azure portal, while you are setting up the app! After adding this app from the Active Directory > Enterprise Applications section, simply click the Single Sign-On tab and access the embedded documentation through the Configuration section at the bottom. You can read more about the embedded documentation feature here: Azure AD embedded documentation

Create an Azure AD test user

The objective of this section is to create a test user in the Azure portal called Britta Simon.

Create an Azure AD test user

To create a test user in Azure AD, perform the following steps:

  1. In the Azure portal, in the left pane, click the Azure Active Directory button.

    The Azure Active Directory button

  2. To display the list of users, go to Users and groups, and then click All users.

    The "Users and groups" and "All users" links

  3. To open the User dialog box, click Add at the top of the All Users dialog box.

    The Add button

  4. In the User dialog box, perform the following steps:

    The User dialog box

    a. In the Name box, type BrittaSimon.

    b. In the User name box, type the email address of user Britta Simon.

    c. Select the Show Password check box, and then write down the value that's displayed in the Password box.

    d. Click Create.

Create a GoToMeeting test user

In this section, a user called Britta Simon is created in GoToMeeting. GoToMeeting supports just-in-time provisioning, which is enabled by default.

There is no action item for you in this section. If a user doesn't already exist in GoToMeeting, a new one is created when you attempt to access GoToMeeting.


If you need to create a user manually, Contact GoToMeeting support team.

Assign the Azure AD test user

In this section, you enable Britta Simon to use Azure single sign-on by granting access to GoToMeeting.

Assign the user role

To assign Britta Simon to GoToMeeting, perform the following steps:

  1. In the Azure portal, open the applications view, and then navigate to the directory view and go to Enterprise applications then click All applications.

    Assign User

  2. In the applications list, select GoToMeeting.

    The GoToMeeting link in the Applications list

  3. In the menu on the left, click Users and groups.

    The "Users and groups" link

  4. Click Add button. Then select Users and groups on Add Assignment dialog.

    The Add Assignment pane

  5. On Users and groups dialog, select Britta Simon in the Users list.

  6. Click Select button on Users and groups dialog.

  7. Click Assign button on Add Assignment dialog.

Test single sign-on

In this section, you test your Azure AD single sign-on configuration using the Access Panel.

When you click the GoToMeeting tile in the Access Panel, you should get automatically signed-on to your GoToMeeting application. For more information about the Access Panel, see Introduction to the Access Panel.

Additional resources