Tutorial: Azure AD SSO integration with KnowBe4 Security Awareness Training

In this tutorial, you'll learn how to integrate KnowBe4 Security Awareness Training with Azure Active Directory (Azure AD). When you integrate KnowBe4 Security Awareness Training with Azure AD, you can:

  • Control in Azure AD who has access to KnowBe4 Security Awareness Training.
  • Enable your users to be automatically signed-in to KnowBe4 Security Awareness Training with their Azure AD accounts.
  • Manage your accounts in one central location - the Azure portal.

Prerequisites

To get started, you need the following items:

  • An Azure AD subscription. If you don't have a subscription, you can get a free account.
  • KnowBe4 Security Awareness Training single sign-on (SSO) enabled subscription.

Scenario description

In this tutorial, you configure and test Azure AD single sign-on in a test environment.

  • KnowBe4 Security Awareness Training supports SP initiated SSO.

  • KnowBe4 Security Awareness Training supports Just In Time user provisioning.

Note

Identifier of this application is a fixed string value so only one instance can be configured in one tenant.

To configure the integration of KnowBe4 into Azure AD, you need to add KnowBe4 from the gallery to your list of managed SaaS apps.

  1. Sign in to the Azure portal using either a work or school account, or a personal Microsoft account.
  2. On the left navigation pane, select the Azure Active Directory service.
  3. Navigate to Enterprise Applications and then select All Applications.
  4. To add new application, select New application.
  5. In the Add from the gallery section, type KnowBe4 in the search box.
  6. Select KnowBe4 from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Configure and test Azure AD SSO for KnowBe4 Security Awareness Training

In this section, you configure and test Azure AD single sign-on with KnowBe4 based on a test user called Britta Simon. For single sign-on to work, a link relationship between an Azure AD user and the related user in KnowBe4 needs to be established.

To configure and test Azure AD single sign-on with KnowBe4, perform the following steps:

  1. Configure Azure AD SSO - to enable your users to use this feature.
    1. Create an Azure AD test user - to test Azure AD SSO with Britta Simon.
    2. Assign the Azure AD test user - to enable Britta Simon to use Azure AD SSO.
  2. Configure KnowBe4 Security Awareness Training SSO - to configure the SSO settings on application side.
    1. Create KnowBe4 Security Awareness Training test user - to have a counterpart of Britta Simon in KnowBe4 Security Awareness Training that is linked to the Azure AD representation of user.
  3. Test SSO - to verify whether the configuration works.

Configure Azure AD SSO

Follow these steps to enable Azure AD SSO in the Azure portal.

  1. In the Azure portal, on the KnowBe4 application integration page, find the Manage section and select single sign-on.

  2. On the Select a single sign-on method page, select SAML.

  3. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings.

    Edit Basic SAML Configuration

  4. On the Basic SAML Configuration section, perform the following step:

    In the Sign on URL text box, type a URL using the following pattern: https://<companyname>.KnowBe4.com/auth/saml/<instancename>

    Note

    The sign on URL value is not real. Update this value with the actual Sign on URL. Contact KnowBe4 Security Awareness Training Client support team to get this value. You can also refer to the pattern shown in the Basic SAML Configuration section in the Azure portal.

  5. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Certificate (Raw) from the given options as per your requirement and save it on your computer.

    The Certificate download link

  6. On the Set up KnowBe4 Security Awareness Training section, copy the appropriate URL(s) as per your requirement.

    Copy configuration URLs

Create an Azure AD test user

In this section, you'll create a test user in the Azure portal called B.Simon.

  1. From the left pane in the Azure portal, select Azure Active Directory, select Users, and then select All users.
  2. Select New user at the top of the screen.
  3. In the User properties, follow these steps:
    1. In the Name field, enter B.Simon.
    2. In the User name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com.
    3. Select the Show password check box, and then write down the value that's displayed in the Password box.
    4. Click Create.

Assign the Azure AD test user

In this section, you'll enable B.Simon to use Azure single sign-on by granting access to KnowBe4.

  1. In the Azure portal, select Enterprise Applications, and then select All applications.
  2. In the applications list, select KnowBe4.
  3. In the app's overview page, find the Manage section and select Users and groups.
  4. Select Add user, then select Users and groups in the Add Assignment dialog.
  5. In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.
  6. If you are expecting a role to be assigned to the users, you can select it from the Select a role dropdown. If no role has been set up for this app, you see "Default Access" role selected.
  7. In the Add Assignment dialog, click the Assign button.

Configure KnowBe4 Security Awareness Training SSO

To configure single sign-on on KnowBe4 Security Awareness Training side, you need to send the downloaded Certificate (Raw) and appropriate copied URLs from Azure portal to KnowBe4 Security Awareness Training support team. They set this setting to have the SAML SSO connection set properly on both sides.

Create KnowBe4 Security Awareness Training test user

In this section, a user called Britta Simon is created in KnowBe4. KnowBe4 supports just-in-time user provisioning, which is enabled by default. There is no action item for you in this section. If a user doesn't already exist in KnowBe4, a new one is created after authentication.

Test SSO

In this section, you test your Azure AD single sign-on configuration with following options.

  • Click on Test this application in Azure portal. This will redirect to KnowBe4 Security Awareness Training Sign-on URL where you can initiate the login flow.

  • Go to KnowBe4 Security Awareness Training Sign-on URL directly and initiate the login flow from there.

  • You can use Microsoft My Apps. When you click the KnowBe4 Security Awareness Training tile in the My Apps, this will redirect to KnowBe4 Security Awareness Training Sign-on URL. For more information about the My Apps, see Introduction to the My Apps.

Next steps

Once you configure KnowBe4 Security Awareness Training you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Defender for Cloud Apps.