Get billing ownership of Azure subscriptions from other accounts

You might want to take over ownership of Azure subscriptions if the existing billing owner is leaving your organization, or you want to pay for the subscriptions through your billing account. Taking ownership transfers billing responsibilities of subscriptions to your account.

This article applies to a billing account for a Microsoft Customer Agreement. Check if you have access to a Microsoft Customer Agreement.

To request the billing ownership, you must be an invoice section owner or invoice section contributor. To learn more, see invoice section roles tasks.

Request billing ownership

  1. Sign in to the Azure portal as an invoice section owner or contributor for a billing account for Microsoft Customer Agreement.

  2. Search for Cost Management + Billing.

    Screenshot that shows Azure portal search for cost management + billing

  3. In the billing scopes page, select the billing account, which would be used to pay for the subscriptions' usage. The billing account should be of type Microsoft Customer Agreement.

    Screenshot that shows search in portal for cost management + billing

    Note

    Azure portal remembers the last billing scope that you access and displays the scope the next time you come to Cost Management + Billing page. You won't see the billing scopes page if you have visited Cost Management + Billing earlier. If so, check that you are in the right scope. If not, switch the scope to select the billing account for a Microsoft Customer Agreement.

  4. Select Billing profiles from the left-hand side.

    Screenshot that shows selecting billing profiles

    Note

    If you don't see Billing profiles, you are not in the right billing scope. You need to select a billing account for a Microsoft Customer Agreement and then select Billing profiles. To learn how to change scopes, see Switch billing scopes in the Azure portal.

  5. Select a Billing profile from the list. Once you take over the ownership of the subscriptions, their usage will be billed to this billing profile.

  6. Select Invoice sections from the left-hand side.

    Screenshot that shows selecting invoice sections

  7. Select an invoice section from the list. Once you take over the ownership of the subscriptions, their usage will be assigned to this section of the billing profile's invoice.

  8. Select Transfer requests from the lower-left side and then select Add a new request.

    Screenshot that shows selecting transfer requests

  9. Enter the email address of the user you're requesting billing ownership from. The user must be an Account Administrator on a Microsoft Online Service Program billing account or an account owner on an Enterprise Agreement. For more information, see view your billing accounts in Azure portal. Select Send transfer request.

    Screenshot that shows sending a transfer request

  10. The user gets an email with instructions to review your transfer request.

    Screenshot that shows review transfer request email

  11. To approve the transfer request, the user selects the link in the email and follows the instructions.

    Screenshot that shows review transfer request email

Check the transfer request status

  1. Sign in to the Azure portal.

  2. Search for Cost Management + Billing.

    Screenshot that shows Azure portal search for cost management + billing

  3. In the billing scopes page, select the billing account for which the transfer request was sent.

  4. Select Billing profiles from the left-hand side.

    Screenshot that shows selecting billing profiles

  5. Select the Billing profile for which the transfer request was sent.

  6. Select Invoice sections from the left-hand side.

    Screenshot that shows selecting invoice sections

  7. Select the invoice section from the list for which the transfer request was sent.

  8. Select Transfer requests from the lower-left side. The Transfer requests page displays the following information:

    Screenshot that shows list of transfer requests

    Column Definition
    Request date The date when the transfer request was sent
    Recipient The email address of the user that you sent the request to transfer billing ownership
    Expiration date The date when the request expires
    Status The status of transfer request

    The transfer request can have one of the following statuses:

    Status Definition
    In progress The user hasn't accepted the transfer request
    Processing The user approved the transfer request. Billing for subscriptions that the user selected is getting transferred to your invoice section
    Completed The billing for subscriptions that the user selected is transferred to your invoice section
    Finished with errors The request completed but billing for some subscriptions that the user selected couldn't be transferred
    Expired The user didn't accept the request on time and it expired
    Canceled Someone with access to the transfer request canceled the request
    Declined The user declined the transfer request
  9. Select a transfer request to view details. The transfer details page displays the following information:

    Screenshot that shows list of transferred subscriptions

    Column Definition
    Transfer request ID The unique ID for your transfer request. If you submit a support request, share the ID with Azure support to expedite your support request
    Transfer requested on The date when the transfer request was sent
    Transfer requested by The email address of the user who sent the transfer request
    Transfer request expires on The date when the transfer request expires
    Recipient's email address The email address of the user that you sent the request to transfer billing ownership
    Transfer link sent to recipient The url that was sent to the user to review the transfer request

Supported subscription types

You can request billing ownership of the subscription types listed below.

* Any credit available on the subscription will not be available in the new account after the transfer.

** Only supported for subscriptions in accounts that are created during sign-up on the Azure website.

Additional information

The following section provides additional information about transferring subscriptions.

No service downtime

Azure services in the subscription keep running without any interruption. We only transition the billing relationship for the Azure subscriptions that the user selects to transfer.

Disabled subscriptions

Disabled subscriptions can't be transferred. Subscriptions must be in active state to transfer their billing ownership.

Azure resources transfer

All resources from the subscriptions like VMs, disks, and websites transfer.

Azure Marketplace products transfer

Azure Marketplace products transfer along with their respective subscriptions.

Azure Reservations transfer

Azure Reservations don't automatically move with subscriptions. Contact Azure support to move Reservations.

Access to Azure services

Access for existing users, groups, or service principals that was assigned using (Azure RBAC (role-based access control))[../role-based-access-control/overview.md] is not affected during the transition.

Azure support plan

Azure support doesn't transfer with the subscriptions. If the user transfers all Azure subscriptions, ask them to cancel their support plan.

Charges for transferred subscription

The original billing owner of the subscriptions is responsible for any charges that were reported up to the point that the transfer is completed. Your invoice section is responsible for charges reported from the time of transfer onwards. There may be some charges that took place before transfer but was reported afterwards. These charges show up on your invoice section.

Cancel a transfer request

You can cancel the transfer request until the request is approved or declined. To cancel the transfer request, go to the transfer details page and select cancel from the bottom of the page.

Software as a Service (SaaS) transfer

SaaS products don't transfer with the subscriptions. Ask the user to Contact Azure support to transfer billing ownership of SaaS products. Along with the billing ownership, the user can also transfer resource ownership. Resource ownership lets you perform management operations like deleting and viewing the details of the product. User must be a resource owner on the SaaS product to transfer resource ownership.

Check for access

Check the agreement type to determine whether you have access to a billing account for a Microsoft Customer Agreement.

  1. Go to the Azure portal to check for billing account access. Search for and select Cost Management + Billing.

    Search for Cost Management and Billing, Microsoft Azure portal

  2. If you have access to just one billing scope, select Properties from the menu. You have access to a billing account for a Microsoft Customer Agreement if the billing account type is Microsoft Customer Agreement.

    Microsoft Customer Agreement, Billing Account Type, Properties, Microsoft Azure portal

  3. If you have access to multiple billing scopes, check the type in the billing account column. You have access to a billing account for a Microsoft Customer Agreement if the billing account type for any of the scopes is Microsoft Customer Agreement.

    Microsoft Customer Agreement, Billing Account Type, Billing account list, Microsoft Azure portal

Need help? Contact support

If you need help, contact support to get your issue resolved quickly.

Next steps

  • The billing ownership of the Azure subscriptions is transferred to your invoice section. Keep track of the charges for these subscriptions in the Azure portal.
  • Give others permissions to view and manage billing for these subscriptions. For more information, see Invoice section roles and tasks.