Troubleshoot creating a project

Azure DevOps Services | Azure DevOps Server 2019 | TFS 2018 | TFS 2017 | TFS 2015 | TFS 2013

Resolve errors

If you receive an error message that states you don't have permission, go get those permissions: become a member of the Project Collection Administrators group.

If you receive an error message that states you don't have permission, go get those permissions: become a member of the Project Collection Administrators group and the Team Foundation Content Managers group.

If you receive an error message that states you don't have permission, go get those permissions: become a member of the Project Collection Administrators group, the Team Foundation Content Managers group, and gain Full Control permissions on the server that hosts SharePoint Products.

To resolve Error TF30169

Error TF30169: The New Team Project Wizard was unable to download the process template {0} indicates that SharePoint site process templates aren't available on the server that hosts SharePoint products.

Contact the system administrator for the server that hosts SharePoint Products and request the required process templates be added to the server. See Requirements and compatibility.

To resolve Error TF30321

Error TF30321: The name you entered is already used for another project on the Team Foundation Server indicates that you should use a different name for your project. The name you entered is either in active use or has undergone partial deletion, but not full deletion.

Even when you've deleted a project, you may get the same name error. If a project create or delete operation doesn't successfully finish, some components could be created or deleted even though others aren't. In this event, you can't reuse the name associated with the project.

To verify project deletion or remove remaining components associated with a partially deleted project, use the Delete project command line tool(TFSDeleteProject). Then try again to create the project with the same name.

Even with troubleshooting, you might not be able to use the same name. Some components of the deleted project could be scheduled for deletion but not yet deleted.

The process template used to create the project contains several XML plug-in files. If one of these files contains a format or other error, an error message appears.

Review the project creation log to determine the plug-in that caused the error. After you discover the problem, you can either contact the developer or vendor that provided the plug-in, or attempt to fix the problem yourself. For more information, see Customize a process template.

To resolve a problem connecting to a server

If you receive an error message about a problem connecting to a server, retrieving information from a server, or checking permissions to create projects, it could be caused by an incorrectly configured server in the deployment. This problem is especially common after a server move, failover, or other maintenance activity.

Contact the TFS system administrator and request that they verify the server configuration.

Q & A

Q: How do I add my custom process template to the list?

A: You'll need to first upload your template using the Process Template Manager. To learn more about customizing a process template, go here.

Q: Where is the log file located?

A: The log file is stored in $:\Users\user name\AppData\Local\Temp and labeled vso_TeamProjectCreation_yyyy_mm_dd_hh_mm_ss.log.

The log shows each action taken by the wizard at the time of the failure and may include additional details about the error. You can review the log entries to find network or file related issues by searching for Exception or Error.

Q: How do I delete a project?

A: You can delete a project that you no longer use, which helps simplify the navigation to projects that are in use. See Delete a project.

Q: How do I add SQL Server Reporting or SharePoint portal resources?

A: See Add reports to a project.

Q: How do I add SharePoint portal resources?

A: See one of these topics:

Q: Where can I go if I have more questions?

A: You can post a question or search for answers in our Developer Community, Stack Overflow, or through our Support portal.