Providing consent

If you have enabled the consent mechanism, end users will be prompted to acknowledge your terms of service and privacy policy before interacting with the bot.

The terms and privacy policy are displayed at the beginning of the chat thread. Instruct users to click through to the agreements and then acknowledge them by providing an affirmative answer to the bot using natural language.

The bot will confirm they accepted the terms and then return to the normal flow of the bot.

Note: If the user starts a new interaction, the bot will remember the terms were accepted. If the bot is instructed to forget the user data, the next interaction with the bot will prompt the user to accept the terms again.