Multi-resource scheduling

Note

These release notes describe functionality that may not have been released yet. To see when this functionality is planned to release, please review Summary of what’s new. Delivery timelines and projected functionality may change or may not ship (see Microsoft policy). For detailed information about our products, visit the Customer Engagement documentation.

Dynamically assemble a group of resources to converge at the same time for intraday scheduling. Resources can be teamed together to meet onsite at a customer location, work together remotely, or fulfill appointments at facilities.

  • Search across the multiple configurations of how the team can be assembled, set up on the requirement group.
  • Mix and match:
    • Pools and individual resources
    • Individuals and crews
    • People, equipment, and facilities
  • Consider resource availability and current commitments.
  • Predict travel time and assemble a team to meet onsite with a customer both for preassembled crews and dynamically putting a team together.
  • Facility - Assemble a group of resources staffed at a specific location.

Team scheduling scenarios

Finding availability for a team of resources

Finding availability for a team of resources