Connect Dropbox to Microsoft Cloud App Security

This section provides instructions for connecting Cloud App Security to your existing Dropbox account using the connector APIs.

Because Dropbox enables access to files from shared links without signing in, Cloud App Security registers these users as Unauthenticated users. If you see unauthenticated Dropbox users, it may indicate users who are not from your organization, or they might be recognized users from within your organization who did not sign in.

How to connect Dropbox to Cloud App Security

  1. In the Cloud App Security console, click Investigate and then Connected apps.

  2. In the App connectors page click the plus button followed by Dropbox.

    connect dropbox

  3. In the pop-up, enter the admin account email address.

  4. Click Generate link.

  5. Click Follow this link.

    This opens the Dropbox log on page. Enter your credentials to allow Cloud App Security access to your team's Dropbox instance.

  6. Dropbox will ask you if you want to allow Cloud App Security access to your team information and activity log and perform any activity as any team member. To proceed, click Allow.

  7. Back in the Cloud App Security console, you should receive a message that Dropbox was successfully connected.

  8. Make sure the connection succeeded by clicking Test API.

    Testing may take a couple of minutes. After receiving a success notice, click Close.

After connecting Dropbox, you will receive events for 60 days prior to connection.


Any Dropbox events for adding a file will be displayed in Cloud App Security as Upload file to align to all other apps connected to Cloud App Security.

See Also

Control cloud apps with policies
For technical support, please visit the Cloud App Security assisted support page.
Premier customers can also choose Cloud App Security directly from the Premier Portal.