Overview of Dynamics 365 Retail 2019 release wave 2

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Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Today’s consumers demand delightful and integrated shopping experiences across channels, while traditional channels are getting disrupted and new ones are constantly emerging. Retailers need a modern, flexible cloud solution that will help them be nimble, compete better, and build lasting relationships with their shoppers. Dynamics 365 Retail provides an end-to-end integrated solution for retailers that includes back-office processes, such as merchandising and inventory, as well as front-office channels.

The investments will span these pillars:

Fundamentals

  • Deployment and servicing: Easily deploy, service, and manage distributed retail components.

  • Store and Cloud Scale Units: Retailers can choose the best topology that will meet their business needs.

  • Extensibility and integrated developer experiences: Enhanced extensibility for headquarters, in-store, and e-commerce channels with integrated experiences for developers to build solutions.

Industry excellence

  • Inventory management: Centralized and in-store inventory capabilities such as picking, receiving, stock counting, and inventory visibility.

  • Omnichannel capabilities: Order capture, order processing, merchandising, and payments to enhance experiences across channels.

  • Regulatory and compliance: Regulatory and compliance-related enhancements will provide service in all supported countries/regions.