What's new and planned for Dynamics 365 Retail

This topic lists features that are planned to release from October 2019 through March 2020. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released (see Microsoft policy).

In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the day of release.

This check mark (This feature is released. ) shows which features have been released for public preview or early access and for general availability.

Fundamentals

Investments in infrastructure, servicing, quality, and performance

Feature Enabled for Public preview General availability
Translations for charges codes in POS End users by admins, makers, or analysts This feature is released. Aug 1, 2019 This feature is released. Oct 1, 2019
Enhancements to Retail statement posting End users by admins, makers, or analysts This feature is released. Aug 2, 2019 Oct 2019
Improved CDX scalability through Cloud Async Client End users, automatically This feature is released. Aug 2, 2019 This feature is released. Oct 1, 2019
Modern POS offline availability improvements End users, automatically This feature is released. Aug 2, 2019 This feature is released. Oct 1, 2019
Numpad to remain on-screen in POS inventory receiving form Admins, makers, or analysts, automatically This feature is released. Aug 2, 2019 This feature is released. Oct 1, 2019
POS and headquarters extensions Admins, makers, or analysts, automatically This feature is released. Aug 2, 2019 Oct 2019
One Version – Auto-update for Retail Cloud Scale Unit Admins, makers, or analysts, automatically Oct 2019 Oct 2019
Store Scale Unit improvements Admins, makers, or analysts, automatically This feature is released. Aug 2, 2019 This feature is released. Oct 2, 2019
Product Recommendations in POS End users by admins, makers, or analysts - Nov 2019
Regression Suite Automation Tool for POS Admins, makers, or analysts, automatically This feature is released. Sep 3, 2019 Nov 2019
Secure access to secrets Admins, makers, or analysts, automatically This feature is released. Sep 3, 2019 Nov 2019
E-commerce inventory API improvements End users by admins, makers, or analysts Oct 2019 Jan 2020
Hide designated pickup, carryout, and electronic modes of delivery from ship all and ship selected processes in POS End users by admins, makers, or analysts Oct 2019 Jan 2020
In-store components mass deployment Admins, makers, or analysts, automatically Nov 2019 Jan 2020
Financial reconciliation of retail transactions in the store (Public Preview) End users by admins, makers, or analysts Nov 2019 Feb 2020
Environment history for Retail Cloud Scale Unit Admins, makers, or analysts, automatically Feb 2020 Feb 2020
Auto-refresh device activation token Admins, makers, or analysts, automatically Jan 2020 To be announced

Industry excellence

Investments in core retail business processes and industry requirements and capabilities

Feature Enabled for Public preview General availability
Enhancements for product discoverability End users by admins, makers, or analysts Oct 2019 -
Merchandising improvements – support to custom sort the display order of categories End users by admins, makers, or analysts This feature is released. Aug 2, 2019 This feature is released. Oct 1, 2019
Management of customer registration numbers from POS for India End users by admins, makers, or analysts This feature is released. Sep 6, 2019 Nov 2019
Clienteling – Empower sales associates to become trusted advisors and establish long-term relationships with customers End users by admins, makers, or analysts Oct 2019 Jan 2020
External gift card support in call center End users by admins, makers, or analysts Oct 2019 Jan 2020
Merchandising improvements – add support for custom order for categorized products, related products, and dimension groups End users by admins, makers, or analysts Oct 2019 Jan 2020
Merchandising improvements – add support to configure and observe the custom order for product attributes, refiners, and values End users by admins, makers, or analysts Oct 2019 Jan 2020
Tender-based discounts End users by admins, makers, or analysts Oct 2019 Jan 2020
Call center localization for Eastern Europe End users by admins, makers, or analysts - Jan 2020
Calculate customer exemptions for store- and destination-based exclusive taxes End users by admins, makers, or analysts Oct 2019 Jan 2020
Control unit integration sample for Sweden based on the fiscal integration framework End users by admins, makers, or analysts Oct 2019 Jan 2020
Channel-side calculations for available physical inventory for stores End users by admins, makers, or analysts Nov 2019 Jan 2020
Improved inventory (inbound and outbound) operations in store End users by admins, makers, or analysts Nov 2019 Jan 2020
Invoke Dynamics 365 Fraud Protection during e-commerce checkout End users by admins, makers, or analysts Nov 2019 Jan 2020

Description of Enabled for column values:

  • End users, automatically: These features include change(s) to the user experience for end users and are enabled automatically.

  • Admins, makers, or analysts, automatically: These features are meant to be used by administrators, makers, or business analysts and are enabled automatically.

  • End users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their end users.

For a list of the countries or regions where Dynamics 365 business applications are available, see the International availability guide.

For more information about geographic areas, data centers (regions), data storage, and replication, click expand all on the Where your data is located page and find the Microsoft cloud service for this feature.