Activities for accounts and contacts

Important

This content is archived and is not being updated. For the latest documentation, go to What's new in the audience insights capability of Dynamics 365 Customer Insights. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
Users by admins, makers, or analysts Oct 1, 2021 Mar 31, 2022

Business value

Rich activities insights powering well-informed business decisions.

Feature details

Users now have the ability to display activities from different profile types in the same timeline simultaneously. For example, activities that are related to accounts and activities that are related to contacts of those accounts can be viewed in the timeline widget of a Customer card.

See also

Customer activities (docs)