Contact Technical Support
Applies to Dynamics 365 (online), version 9.x
Applies to Dynamics 365 (online), version 8.x
New Dynamics 365 support center
On February 14, 2018, we introduced a new Help + support experience for admins to contact a Microsoft support representative for Dynamics 365 (online). The new process will help us improve your overall support experience and drive faster issue resolution.
Currently provided in English. We’re working to provide other languages soon.
You have one of the following Office 365 admin roles to enter support requests:
For the following support plans.
- Subscription Support
- Enhanced Support
- Professional Direct Support
Enter a support request through the new support center
Go to https://admin.dynamics.com.
Select + New support request.
Fill in your information, and then select Submit.
Your request will appear in the list of support requests.
You can check the status and edit your request on this page.