How do I check my online service health?

Applies to Dynamics 365 (online), version 9.x

You can quickly get a real-time status of your Dynamics 365 (online) and Office 365 services. The dashboard on the Office 365 Admin Center provides a comprehensive view of the service health of your online services. If users are having trouble signing in to Dynamics 365 (online), check this page to see if there is a service outage.

View a snapshot of service health

Browse to the Office 365 admin center and sign in using Office 365 Global administrator credentials. You can see a quick snapshot of service health for some of your Office 365 services. Click Health > Service health to get more information on all your services.

Office 365 Admin Center service health dashboard

View Dynamics 365 (online) service health

Click on an Office 365 service, such as Dynamics 365 (online), to get detailed information on its service health status.

Office 365 Admin Center service issue

View service health history

Click Health > Service health >View history to see a calendar with the past 30 days of service. Select a date and see service health status and details for that day. You might need to click Go to the v2 Service Health page first.

Office 365 Admin Center service health history

View planned maintenance

Click Health > Message center to see if there are any scheduled events for your online service and to view other informative messages.

Office 365 Admin Center Message Center

View instance service health

If your company has multiple instances of Dynamics 365 (online), you can see the health status for individual Dynamics 365 (online) instances in the Dynamics 365 admin center.

  1. Browse to the Office 365 admin center and sign in using Office 365 Global administrator credentials.

  2. Click Admin centers > Dynamics 365.

  3. Choose the Service Health tab.

    View health of individual instances

See also

Use the Organization Insights solution to view metrics about your instance
Preview feature: Use the Organization Insights dashboard to view metrics about your instance