Datacenter regions

Dynamics 365 for Customer Engagement is being hosted in datacenters in more and more regions. After Customer Engagement becomes available in a new region, the following apply:

  • For new Customer Engagement organizations, the datacenter will be aligned with the country/region you selected during sign-up.

  • For existing Customer Engagement organizations, Microsoft will soon accommodate migrations to datacenters in the new region when requested by the customer as long as the Customer Engagement organization meets certain business requirements.

The following table lists the newest datacenter regions. Checkout the interactive data map: Where is my data?

Datacenter regions Service area Information
Canada Canada About Microsoft Cloud Canada
Germany Germany About Microsoft Cloud Germany
India India About Microsoft Cloud India
Japan Japan About Microsoft Cloud Japan
Oceania Australia, New Zealand, Fiji About Microsoft Cloud Australia

Migration process

This is the overall process for migrating to a new datacenter.

Migration Process

Depending on the type of transition, you may be required to go through more steps.

See also

Geo to geo migrations for Dynamics 365 for Customer Engagement apps (online)
Products by region
Terminology used in the product and documentation