Developer Guide (Marketing)

Extend customer journeys

  • Extend customer journeys using custom channels
  • Create a custom channel
  • Publish custom channel on AppSource
  • Configure and use custom channel
  • General extensibility concepts

  • Introduction to entities
  • Write plug-ins to extend business processes
  • Automate your business processes in Customer Engagement
  • Workflows overview
  • Web resources for Customer Engagement
  • Administrator Guide (Marketing)

    User Guide (Marketing)

    Developer Guide for Dynamics 365 Customer Engagement